Promote teamwork within departments and between departments to ensure smooth operations and quality service to residents, guests and coworkers, including assisting when and wherever needed, treating all residents, coworkers and guests as your valued customer, communicating with coworkers to keep them informed of events, changes, and operations in a friendly, professional manner while maintaining appropriate confidentiality. Understand special needs of 65 and over group (e.g., possible loss of vision, hearing, memory, etc.); ability to effectively communicate and provide services for these age groups.