Work Environment and Physical Requirements: Work Environment: Frequent and heavy contact with public and employees in person and via email/telephone, sometimes facing adverse or confrontational situations with internal/external customers; occasional confrontation with public/participants for enforcement of building rules. The essential functions of this job require frequent hearing and repetitive motion; continuously sitting and talking; and occasional carrying/lifting light objects (25lbs), crouching, feeling, fingering, reaching, standing, and walking.