Skills and Abilities Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), analysis of financial statements, financial assessments of claims, data analysis and decision-making Work management skills: Time and workload management, self-starter, planning, achievement orientation, productivity focused Interpersonal skills: Ability to influence others, client and broker management skills, purposeful communication, flexibility, active listening Knowledge and Experience Legal training or claims experience, including assessing liability and negotiating settlements. Key Responsibilities: Individual Claims Management Proactively manage and oversee a diverse portfolio of claims involving general liability, miscellaneous medical malpractice, and product recall, to include but not be limited to, bodily injury, property damage, lost product, lost profit, and business interruption claims, from a severity, complexity, or client/broker relationship perspective from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim.