Additionally, ensuring client services are being achieved, educating team/client members, meeting Key Performance Indicators (KPIs), conducting performance analysis, planning/approving human capital, participating in new services deployment, identifying new service line opportunities, ensuring all services are equipped with technology / resources necessary to be successful, budgetary oversight and overall regional account success. This includes actively participating in client activities, while also directly and indirectly overseeing the entire client account, including hiring key personnel, like a Regional Manager or Supervisor, and focusing on leadership development and organizational structure.