Physical Tasks, Abilities and Environmental Conditions: The duties and responsibilities of this position are performed in an office environment and involve sitting, standing, and walking for prolonged or intermittent periods of time, and include reaching above and below shoulder level, bending, stooping, and twisting at the waist to perform desk work, file maintenance, and operate general office equipment, including a personal computer with keyboard for prolonged or intermittent periods of time; safely lift and carry 25 pounds in weight; kneel, sit, stand and walk for prolonged or intermittent periods of time. The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification: Answers routine inquires in person or on the telephone from the public and/or directs them to the proper personnel.