FULL_TIME

FEED

YEAR

Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (Medical Receptionist) to support the Montana VA Health Care System, locations including -Fort Harrison VAMC – 3687 Veterans Drive, Fort Harrison, MT 59636 . Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas.

Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (Medical Receptionist) to support the Montana VA Health Care System, locations including -<ul><li>Fort Harrison VAMC – 3687 Veterans Drive, Fort Harrison, MT 59636 </li><li>Helena POM (non-clinical) – 2869 N Montana Ave, Helena, MT 59601 </li><li>Helena VA Sleep Center – 2271 Deerfield Ln, Helena, MT 59601 </li></ul>Working hours are Mon-Fri, 8am-4:30pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.  Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own. Responsibilities<ul><li>Scheduling and coordinating appointments per VHA Directives 1230 and 1232</li><li>Using VA systems: VistA, CPRS, CTM, HSRM, PPMS, EPSI, Cisco Call Center, etc.</li><li>Validating and updating patient demographic information</li><li>Processing community care consults and integrating records into CPRS/VistA</li><li>Answering and responding to phone calls professionally and promptly</li><li>Performing appointment tracking, pre/post appointment contacts</li><li>Providing customer service to patients, families, VA staff, and providers</li><li>Supporting patient aligned care teams and VetLink check-in systems</li><li>Monitoring and resolving scheduling issues and patient communications</li><li>Ensuring compliance with VA scheduling policies and performance standards</li><li>Participating in team huddles and maintaining efficient workflow</li><li>Handling correspondence and updating no-shows and clinic status</li><li>Completing mandatory scheduling and compliance training</li><li>Maintaining privacy, HIPAA, and IT security standards</li><li>Participating in quality assurance and performance monitoring</li></ul>Qualifications<ul><li>Citizen of the United States of America.</li><li>High school diploma or GED.</li><li>Ability to speak clearly, hear and write English.</li><li>Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors.</li><li>No health restrictions affecting job performance.</li><li>Basic medical terminology</li><li>Minimum 6 months of customer service experience.</li><li>No sponsorship available </li></ul>All candidates must be able to:<ul><li>Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift</li><li>Lift up to 50 lbs from floor to waist</li><li>Lift up to 20 lbs</li><li>Carry up to 40 lbs a reasonable distance</li><li>Push/pull with 30 lbs of force</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by JazzHR

Ansible Government Solutions

Medical Support Assistant (Medical Receptionist)

Ansible

Calendar Management

Call Centers

Cisco Network Systems

Computer Security

Consulting

Customer Relations

Customer Support/Service

Demographics

Disability Accommodations

English Language

Government

HIPAA (Health Insurance Portability and Accountability Act)

Health Information Technology

Healthcare

High School Diploma

Lift/Move 20 Pounds

Lift/Move 40 Pounds

Lift/Move 50 Pounds

Maintain Compliance

Medical Assistance

Medical Office Administration

Medical Records

Medical Terminology

Patient Assessment

Patient Care

Performance Analysis

Performance Management

Plan Meetings

Problem Solving Skills

Quality Assurance

Small Business

Spreadsheets

Telephone Skills

United States Citizen

Windows Vista

Word Processing

partner JazzHR

UNKNOWN

In this role, you’ll not only provide outstanding customer service—scheduling appointments, managing client communications, processing payments, and offering guidance on our services—but also join our leadership team to assist with front desk operations. Our award-winning hospital is equipped with the tools and technology you need to succeed, including digital radiology, ultrasound, in-house labs, and Avimark practice management software.

HOUR

Career growth opportunity!Alpine Animal Clinic is seeking an experienced and compassionate Lead Client Service Representative (CSR) to join our exceptional team. As the first point of contact for our clients, CSRs play a critical role in creating a welcoming, supportive environment and building lasting trust in our veterinary care.In this role, you’ll not only provide outstanding customer service—scheduling appointments, managing client communications, processing payments, and offering guidance on our services—but also join our leadership team to assist with front desk operations. You’ll oversee daily workflows, support and train fellow CSRs, and ensure that every client interaction reflects our commitment to kindness, clarity, and professionalism.If you're a natural leader who thrives in a fast-paced, team-oriented setting and is passionate about helping people and pets, we’d love to hear from you.This is a full-time position, with a 4/10 schedule and availability needed Monday-Friday, with 1 weekend every 5 weeks, and 1 ER shift per week.Full-time benefits and compensation**:<ul><li>Compensation: $21-23 per hour, for each hour worked*</li><li>Health package: Medical, dental, and vision insurance</li><li>Life insurance and disability</li><li>Employee Assistance Program</li><li>401k options</li><li>Paid time off in accordance with site policy and applicable law</li><li>Personal pet discount</li><li>Uniform allowance</li></ul>Minimum qualifications and skill set:<ul><li>2+ years of client service experience</li><li>Previous veterinary experience is highly desired</li><li>Proficiency in the following skills:
	<ul style="list-style-type:circle"><li>Training and mentorship</li><li>Monitoring hospital flow</li><li>Complaint resolution/client disputes</li><li>Attention to detail</li></ul></li></ul>At Alpine Animal Clinic, we believe that compassionate care and modern medicine go hand in hand. As an AAHA-accredited, 9-doctor practice located in beautiful Helena, MT, we pride ourselves on delivering gold-standard veterinary care in a positive, team-focused environment.Our award-winning hospital is equipped with the tools and technology you need to succeed, including digital radiology, ultrasound, in-house labs, and Avimark practice management software. We foster a collaborative culture that values communication, continuing education, and mutual respect—and it shows in our long-standing client relationships and repeated Best of Helena honors.#SPO<pre>*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.</pre>

Clerical Jobs in Helena, MT

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Clerical Jobs in Helena, MT

Medical Support Assistant (Medical Receptionist) Ansible Government Solutions

Lead Veterinary Receptionist Alpine Animal Clinic

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