Institutional Insurance Head of Client Experience MassMutualInstitutional Insurance Head of Client ExperienceBoston, MassachusettsLead the strategy, performance, and evolution of the end-to-end operational capabilities for Institutional Insurance, including oversight of New Business and Post Issue Services, Quantitative Consulting, and Business Systems Consulting teams, ensuring scalable solutions that drive growth, operational effectiveness, and a differentiated client experience. Facilitate effective communication and coordination across Operations, Quantitative Consulting, Business Systems Consulting, Sales, and Investment Product Consulting to ensure alignment of priorities, visibility into key issues, and cohesive execution across teams.
Admin Services Specialist (Full Time) Compass Group USA IncAdmin Services Specialist (Full Time)Norwood, MAFull-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. Monitors accounts payable and receivable to ensure that payments are up to date; codes and inputs data (e.g., inventories, cash collections) for forwarding to the corporate office and inclusion in the company's financial reports.
Customer Success Manager CDK GlobalCustomer Success ManagerBoston, MassachusettsBy automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
Customer Service Representative StretchLab - WellesleyCustomer Service RepresentativeWellesley, MAStretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes.
NewClient Services Specialist AxelonClient Services SpecialistJohnston, RIIndependently service both internal and external customers on a wide variety of commercial card, ACH, and cash management products, services, and technical issues through all incoming channels. Goal-driven with a desire to meet productivity goals, including day-to-day business needs, with advanced problem-solving skills and the ability to negotiate through difficult situations.
Guest Services Ambassador - Leader Bank Pavilion Live Nation EntertainmentGuest Services Ambassador - Leader Bank PavilionBoston, MassachusettsLive Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Staff the general store to sell upgrades and other miscellaneous items to venue guests; in addition, provide general guest service to guests with varying concerns or needs, manage lost and found, and generally support interdepartmental customer service.
Director, Customer Service, Dentaquest Sun Life FinancialDirector, Customer Service, DentaquestWellesley, MA$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Project Manager - Service Projects Group (SPG) CoxProject Manager - Service Projects Group (SPG)Randolph, MassachusettsJob Title: Project Manager - Service Projects Group (SPG) Location: Randolph, MA Job Type: Full-Time Job Summary: Cox Service is seeking an experienced Project Manager to join our Service Projects Group (SPG). Key Responsibilities: Manage multiple service projects simultaneously, coordinating effectively with customers, union field labor, subcontractors, and vendors through project meetings and on-site engagement.
Tax Manager - Insurance Tax Deloitte Touche Tohmatsu LtdTax Manager - Insurance TaxBoston, MA$100,350–$205,000 / yearOverseeing complex federal tax compliance and consulting projects requiring tax analysis for a variety of entities and their affiliates and ensuring the integrity of tax results using technology solutions, as well as supporting the development and implementation of tax strategies and planning opportunities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Modern IT Service Management Manager Accenture PlcModern IT Service Management ManagerBoston, MAThis is a practitioner role for someone who has built and configured ITSM solutions across multiple tooling platforms, understands the structural challenge of integrating services from multiple suppliers under a coherent service model, and can redesign operating models to make the resulting service architecture actually work at run-time. Redesign service management operating models - translating process architecture and SIAM design into practical organizational models, including role definitions, team structures, supplier governance forums, and the decision rights needed to make multi-provider service delivery work in practice.
Customer Service Technician XBP Global Holdings IncCustomer Service TechnicianBoston, MAWorking in the following areas: guest services, mail, reprographics (printing and scanning), and other tasks including conference room set-up, maintaining cleanliness in offices and workstations, and stocking break areas. Work in various environments, including office settings, computer rooms, production floors, warehouses, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink.
Manager, Client Relationship Management SS&C Technologies Holdings IncManager, Client Relationship ManagementBraintree, MA$70,000–$130,000 / yearProvide expert-level knowledge of retail alternative investments (such as interval funds, non-traded REITs, BDCs, closed-end funds, and tender offer funds) and product offerings to guide clients and help them make informed decisions. The Manager of CRM will develop and manage relationships with clients such as asset managers, financial advisors, broker-dealers, and wealth management platforms, ensuring excellent service and retention.
NewAutomotive Service manager WANTED National Automotive Training AcademyAutomotive Service manager WANTEDWESTBOROUGH, MA$120,000–$150,000Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance. Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records.
Tax Senior Associate EisnerAmperTax Senior AssociateBoston, MAAbout our Private Client Services (PCS) Team: The EisnerAmper Private Client Services Team connects family owned, closely held businesses and high net worth individuals with the solutions they need to reach their short- and long-term financial goals. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries.
Senior Director, Client Accounts - AI Data Solutions TELUS Digital IncSenior Director, Client Accounts - AI Data SolutionsBoston, MAOn the Generative AI side, we partner with clients to build human-aligned datasets for fine-tuning and evaluating large language models, supporting workflows including Supervised Fine-Tuning (SFT), Reinforcement Learning from Human Feedback (RLHF), red teaming, and bespoke dataset creation across more than 20 domains and 100 languages. Develop and maintain deep expertise across TELUS Digitals Data for Generative AI, Data Collection, Data Annotation, Data Validation, and Off-the-Shelf Datasets capabilities, including text, image, video, audio, and sensor data labeling, as well as generative AI data services, agentic AI workflows, and responsible AI practices.
Safe Haven Residential Counselor (Mental Health Services) VinfenSafe Haven Residential Counselor (Mental Health Services)East Boston, MassachusettsFull timeAbout Vinfen: Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Overview: Provide support to and engage Safe Haven residents in a welcoming and comfortable setting, designed as a safe, low-demand alternative to the streets or shelters for people with significant histories of homelessness and psychiatric conditions, sometimes with substance misuse.
Awake Overnight Residential Counselor (Mental Health Services) VinfenAwake Overnight Residential Counselor (Mental Health Services)East Boston, MassachusettsPart timeOverview: Provide support to and engage Safe Haven residentsin a welcoming and comfortable setting, designed as a safe, low-demand alternative to the streets or shelters for people with significant histories of homelessness and psychiatric conditions, sometimes with substance misuse. About Vinfen: Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges.
Tax Partner - Financial Services State and Local Tax (SALT) TAG EisnerAmper, LLC (Inactive)Tax Partner - Financial Services State and Local Tax (SALT)Boston, MAMultistate consulting and compliance services, including: Technical review of partnership and corporate state and local tax returns, with attention to multistate tax issues such as allocation, apportionment, modifications, nexus, unitary filings, and flow-through taxation. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries.
Business Services Representative Target First Citizens BankBusiness Services Representative TargetBeverly, Massachusetts$75,000–$95,000 / yearFull timeRequiredSkill(s): Application of a structured sales process, providing financial guidance and expertise, financial literacy, knowledge retail and wealth solutions referred, knowledge of business deposit and cash management solutions, business development, networking and building centers of influence. Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures.
Client Arrangements Specialist McDermott Will & EmeryClient Arrangements SpecialistBoston, MA$59,000–$90,000 / yearJob Description: Position Summary: The Client Arrangements Specialist supports the Client Arrangements department through data entry in the implementation of client fee arrangements and requirements as requested by Client Accounting, Legal Assistants and Client Arrangements Analysts. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others.