NewClient Care Specialist Lyric NationalClient Care SpecialistLincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up process for patient care tasks, ensuring every request is tracked through to resolutionMulti-Stakeholder Relationships: Serve as a trusted point of contact for residents, facility staff, and providers, building confidence through consistent, reliable follow-throughIssue Resolution: Triage and resolve customer service concerns with urgency, providing real-time updates and clear communication to all parties involvedInternal Collaboration: Collaborate with internal Lyric National teams to coordinate solutions, escalate complex issues, and ensure a seamless client experience across all touchpoints Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfort with multi-line phone systems and call center platformsRequired Skills: Strong organizational skills with attention to detail, the ability to manage multiple active cases simultaneously, and a track record for delivering exceptional customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. Born from a unique coalition of insurance experts, medical service providers, and facility owners, we provide skilled nursing and long-term care facilities with a single-source concierge platform for in-facility healthcare services.
NewCustomer Support (Two Years Call Center Exp. Strongly Preferred) Lyric NationalCustomer Support (Two Years Call Center Exp. Strongly Preferred)Lincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up process for patient care tasks, ensuring every request is tracked through to resolutionMulti-Stakeholder Relationships: Serve as a trusted point of contact for residents, facility staff, and providers, building confidence through consistent, reliable follow-throughIssue Resolution: Triage and resolve customer service concerns with urgency, providing real-time updates and clear communication to all parties involvedInternal Collaboration: Partner with internal Lyric National teams to coordinate solutions, escalate complex issues, and ensure a seamless client experience across all touchpoints Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfort with multi-line phone systems and call center platformsRequired Skills: Strong organizational skills with attention to detail, the ability to manage multiple active cases simultaneously, and a track record for delivering exceptional customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. Born from a unique coalition of insurance experts, medical service providers, and facility owners, we provide skilled nursing and long-term care facilities with a single-source concierge platform for in-facility healthcare services.
New2nd Shift Dispatcher / Customer Service Representative ALL FLEET INC2nd Shift Dispatcher / Customer Service RepresentativeZion, ILCommunicate with drivers and mechanics on repairs and service needs of trucks and trailers. We are looking for a dynamic individual to be a full-time 2nd shift dispatcher for a fleet of 100+ technicians for over the road repair.
NewRecovery Support Specialist (AM Shift) NAMI McHenry CountyRecovery Support Specialist (AM Shift)Crystal Lake, IL$18–$24 / hourAssist caregivers to maintain the wellness of their own mental healthAid caregivers in actions to take for their loved one living with a mental health conditionLeads and encourages participants to facilitate recovery dialoguesUtilizes and encourages techniques for problem solving, identifying and combating negative self- talk, identifying and overcoming fears in both one-on-one and group settingsPromotes use of self-directed recovery tools and encourages clinical treatmentSupports participants in building social skillsWorks with local law enforcement, specialty courts, schools and other community-based services in identifying safety collaborations that are vital to recovery and family advocacySupport Groups & EventsFacilitate weekly support groups for individuals living with a mental illness and/or family members supporting someone with a mental illnessFollow-up with group members after group has endedEnsure group members are connected with services in the communityWork with the Recovery Support team to staff other workshops and community events as neededApply Unique Recovery Experience Ability to self-disclose and appropriately share personal story of recoveryModels effective coping techniques, self-help strategies, and self-care as an ambassador of mental health recoveryUtilizes personal experiences to facilitate and support the care, encouragement, and education of those caring for family members or loved ones who have a mental health conditionOther duties as assigned QualificationsEducation/ExperienceObtained or are working towards the Certified Recovery Support Specialist (CRSS) credential through the state of IllinoisHigh School Diploma or G.E.D. Position Title: Recovery Support Specialist-SUB - AMPM shifts availableLocation: McHenry County Living Room Program/Drop in Center Reports To: Director of Recovery Support ServicesStatus: SUB, hourly role, PRN open shift hours at LR (7:30am-4:00pm, and 4:00pm-12:00am, Open Daily).
NewPT Recovery Support Specialist (Overnight Shift) NAMI McHenry CountyPT Recovery Support Specialist (Overnight Shift)Crystal Lake, IL$20–$24 / hourPart timeWorking within NAMI McHenry County's Living Room Program, the Recovery Support Specialist provides one-on-one peer support, assists guests in developing recovery and wellness goals, helps de-escalate crises, develops collaborative safety plans, and connects guests with community resources. Position SummaryThe Recovery Support Specialist (RSS) is an individual with lived experience in mental health recovery who uses that experience to provide hope, encouragement, and peer support to adults experiencing emotional distress or a mental health crisis.
NewRecovery Support Specialist (Overnight Shift) NAMI McHenry CountyRecovery Support Specialist (Overnight Shift)Crystal Lake, IL$20–$24 / hourFull timeWorking within NAMI McHenry County's Living Room Program, the Recovery Support Specialist provides one-on-one peer support, assists guests in developing recovery and wellness goals, helps de-escalate crises, develops collaborative safety plans, and connects guests with community resources. Position SummaryThe Recovery Support Specialist (RSS) is an individual with lived experience in mental health recovery who uses that experience to provide hope, encouragement, and peer support to adults experiencing emotional distress or a mental health crisis.
NewRecovery Support Specialist (PM Shift) NAMI McHenry CountyRecovery Support Specialist (PM Shift)Crystal Lake, IL$20–$24 / hourFull timeWorking within NAMI McHenry County's Living Room Program, the Recovery Support Specialist provides one-on-one peer support, assists guests in developing recovery and wellness goals, helps de-escalate crises, develops collaborative safety plans, and connects guests with community resources. Position SummaryThe Recovery Support Specialist (RSS) is an individual with lived experience in mental health recovery who uses that experience to provide hope, encouragement, and peer support to adults experiencing emotional distress or a mental health crisis.
NewRecovery Support Specialist (Overnight SUB) NAMI McHenry CountyRecovery Support Specialist (Overnight SUB)Crystal Lake, IL$18–$24 / hourAssist caregivers to maintain the wellness of their own mental healthAid caregivers in actions to take for their loved one living with a mental health conditionLeads and encourages participants to facilitate recovery dialoguesUtilizes and encourages techniques for problem solving, identifying and combating negative self- talk, identifying and overcoming fears in both one-on-one and group settingsPromotes use of self-directed recovery tools and encourages clinical treatmentSupports participants in building social skillsWorks with local law enforcement, specialty courts, schools and other community-based services in identifying safety collaborations that are vital to recovery and family advocacySupport Groups & EventsFacilitate weekly support groups for individuals living with a mental illness and/or family members supporting someone with a mental illnessFollow-up with group members after group has endedEnsure group members are connected with services in the communityWork with the Recovery Support team to staff other workshops and community events as neededApply Unique Recovery Experience Ability to self-disclose and appropriately share personal story of recoveryModels effective coping techniques, self-help strategies, and self-care as an ambassador of mental health recoveryUtilizes personal experiences to facilitate and support the care, encouragement, and education of those caring for family members or loved ones who have a mental health conditionOther duties as assigned QualificationsEducation/ExperienceObtained or are working towards the Certified Recovery Support Specialist (CRSS) credential through the state of IllinoisHigh School Diploma or G.E.D. Position Title: Recovery Support Specialist-SUB - Overnight shifts availableLocation: McHenry County Living Room ProgramReports To: Director of Recovery Support ServicesStatus: SUB, hourly role, PRN open shift hours overnight at Living Room (11:30pm - 8:00am, Open Daily).
NewClinic Receptionist AHS Vista LLCClinic ReceptionistWaukegan, ILFull timeDepartment: Vista Physician Group / ClinicStatus: Non-ExemptReports To: Director of Practice ManagementPosition SummaryVista Health is seeking a highly organized and customer-focused Clinic Receptionist to support our Vista Physician Group clinics. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment.
Administrative Assistant SURESTAFFAdministrative AssistantElgin, ILCollaborate with cross-functional teams, including quality assurance, regulatory affairs, production, and research and development, to ensure alignment and consistency in food-related compliance and document management practices. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast.
Actors/Customer Service for Kids Birthday Parties (Northbrook) Kids Science LabsActors/Customer Service for Kids Birthday Parties (Northbrook)Northbrook, IL$20–$22Kids Science Labs (www.kidssciencelabs.com), the world leader in hands-on science education, is seeking to hire our next great Birthday Team Member. We are seeking energetic individuals who can guide kids in their discovery of slime, chemical reactions, and other fun hands-on science experiences at our Chicago locations.
NewClient Service Representative ECG ResourcesClient Service RepresentativeRacine, WIAs a member of the client service team, the Senior Client Representative role provides an excellent opportunity for an experienced professional to provide family members, under the supervision of the CFSO, consultative, strategic, and tactical services around personal, family, financial, operational, and/or lifestyle management decisions by advising, overseeing, and delivering a wide range of services and solutions to clients, entities, and trusts. Oversee accounting functions are performed in a timely and accurate manner, including: A/P, A/R, balancing G/L; reconciling bank statements and petty cash accounts; monitoring and balancing family trusts; reconciling investment accounts; processing dividends and distributions; daily managing of cash accounts and funding them as needed.
NewSocial Media Administrator Universal Beauty Products IncSocial Media AdministratorGlendale Heights, ILFull timeRequirements:Bachelor's degree in Marketing, Communications, Journalism, or related field (or equivalent experience)Please include a portfolio3–5+ years of experience in content strategy, social media management, or digital marketingStrong writing, editing, and storytelling skills with a keen eye for detailExperience managing social media platforms (e.g., Instagram, TikTok, Facebook, LinkedIn, etc.)Proficiency with content planning and scheduling tools (e.g., Hootsuite, Sprout Social, or similar)Familiarity with analytics tools and the ability to interpret performance dataAbility to manage multiple projects in a fast-paced environmentStrong collaboration and communication skills This role will work closely with the brand management team to craft a cohesive brand story, develop compelling product content, and lead integrated social media campaigns.
STEM Learning Assistant Student Employee, #9090 Oakton CollegeSTEM Learning Assistant Student Employee, #9090Des Plaines, ILDuties and Responsibilities and Learning Outcomes: -Perform accepted assignments as described by their classroom instructor and Job Supervisor (PF, TW, CM, CD)- Support student learning during classroom sessions and tutoring or office hours (CD, CT, LD, TC, PF)- Participate in activities to develop classroom efficacy and leadership skills (EI, PF, CM, LD)- Communicate with classroom instructor and supervisor regarding challenges or issues and collaborate to find resolutions (CM, CT, EI, TW)- Plan and facilitate instructional interventions for the classroom setting (CD, CM, CT, TW, TC)- Plan and facilitate instructional interventions for individual students, as needed (CD, CM, CT) Student Employment Learning Outcomes Defined:The National Association of Colleges and Employers (NACE) has identified 8 career readiness competencies that broadly prepare college students for a successful transition into the workplace. The student in this role will receive training by attending an orientation session in the week prior to the start of the semester, 4 leadership training sessions throughout the semester, a weekly 1 hour long prep session with their supervising instructor, and taking a Pedagogy Course (EDN 110) that meets weekly on Fridays at a time to be determined.
Home Services Customer Support Representative Intelligent Service Plumbing Heating Cooling and Drain CleaningHome Services Customer Support RepresentativeMt Prospect, ILFull timeTHE IDEAL HVAC & PLUMBING CUSTOMER CARE SPECIALIST / CSRCareer-minded - looking for more than a jobOrganized - can manage time well and juggle multiple tasks effectivelyPositive - a can-do attitude that helps you rise to challengesTeam player - get along well with others and have a true understanding of teamworkPhone etiquette - enjoys interacting with people over the phone and can do it professionallyCustomer-oriented - real desire to ensure customer satisfactionCommunicator - able to patiently and professionally communicate between technician and client while solving all kinds of issuesSelf-motivated - sees what needs to be done and does itDid we just describe you? Intelligent Service Plumbing, Heating, Cooling, and Drain Cleaning is actively looking for a motivated full-time Customer Care Specialist to provide the best customer service from our Mount Prospect, IL office.
Operations Admin Assistant SURESTAFFOperations Admin AssistantBensenville, ILAs a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. The premise of this role is providing efficient and accurate information to both internal and external company customers to ensure smooth workflow.
Client Services Associate Addison GroupClient Services AssociateElk Grove Village, Illinois$27–$35 / hourAddison Group is partnering with a growing manufacturing organization seeking a motivated Client Services Associate to support client projects from kickoff through completion. This position supports project and client initiatives from start to finish, ensuring communication, documentation, and production processes stay organized and on track.
Customer Service Representative - 2nd Shift Addison GroupCustomer Service Representative - 2nd ShiftItasca, IllinoisAddison Group is partnering with a rapidly growing logistics organization that specializes in global transportation and supply chain solutions. This company is known for its strong internal culture, modern facilities, and consistent track record of converting contract employees into long-term team members.
PT Office Services Coordinator Addison GroupPT Office Services CoordinatorNorthbrook, Illinois$23–$24 / hourThe Office Services Coordinator will support the Office Services and Administrative functions, ensuring smooth day-to-day operations. This role also includes providing backup support to the Receptionist during breaks and time off, with regular interaction across various departments.
Bilingual Administrative Assistant - Spanish Addison GroupBilingual Administrative Assistant - SpanishNorth Chicago, Illinois$20–$23 / hourOur client is seeking a bilingual Administrative Assistant to provide day-to-day support across multiple departments, including operations, student services, and human resources. This is a collaborative, mission-driven environment focused on supporting students, families, and staff through high-quality administrative operations.