Assists Health Plan members with Medicaid Recertification, DME & Medical Supplies request submission, surplus payment, OTC card activation, reviewing benefits, PCP assignment, and contact information verification, billing issues, and communicate this information to the relevant department promptly to ensure high level of member satisfaction with services. We're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.