NewEnvironmental Services Attendant SodexoEnvironmental Services AttendantBRATTLEBORO, VT$18May provide housekeeping services in any location on client premises, including offices, patients’/residents’ rooms, dorms, classrooms, schools, common areas, lavatories, halls, food service areas and any other areas that may require attention. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Client Service Manager GallagherClient Service ManagerFitchburg, MassachusettsFull timeThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. How you'll make an impact : You’ll play a key role in supporting and leading efforts to deliver high-quality solutions to our clients.
Work From Home - Bilingual Client Services Representative Global Elite Empire ConsultantsWork From Home - Bilingual Client Services RepresentativeBrattleboro, VermontRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Preferred Qualifications: • Bilingual (Spanish and English) • Excellent communication skills • Leadership capabilities • Self-starter • Positive attitude • Growth mindset .
Work From Home - Bilingual Client Services Representative AO Garcia AgencyWork From Home - Bilingual Client Services RepresentativeBrattleboro, VermontRemoteAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Preferred Qualifications: • Bilingual (Spanish and English) • Excellent communication skills• Leadership capabilities • Self-starter • Positive attitude • Growth mindset .
NewClient Service Coordinator - 001869 Banfield Pet HospitalClient Service Coordinator - 001869Leominster, MA$16.93–$21.63 / hourThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Personal Lines Senior Client Manager World Insurance Associates, LLC.Personal Lines Senior Client ManagerKeene, NHFull timeWorld Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K.
Personal Lines Senior Client Manager World Insurance Associates.Personal Lines Senior Client ManagerKeene, New HampshireWorld Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K.
Clinical Supervisor/Area Manager - Children's Services - Springfield HCRS Current PositionsClinical Supervisor/Area Manager - Children's Services - SpringfieldSpringfield, VermontLocated in beautiful Vermont and just a short driving distance from Keene, Lebanon, and Hanover, New Hampshire, you can have it all - the shopping, the amenities, and a much lower cost of living than larger cities. Leading staff in the planning and implementation of direct services to our clients, you will be instrumental in ensuring the delivery of high-quality care throughout your region – making an impact on your staff, our clients and the community!
Account Manager - Client Advisory Team Hub International LtdAccount Manager - Client Advisory TeamGardner, MA$55,000–$65,000 / yearThe expected salary range for this position is $55,000 - $65,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team.
Community Case Manager - Children's Services - Springfield HCRS Current PositionsCommunity Case Manager - Children's Services - SpringfieldSpringfield, VermontThe Community Case Manager works directly with individuals receiving services, connecting them with resources, documenting client progress and supporting follow-through on treatment plans and referrals. Just a short driving distance from Keene, Lebanon, and Hanover, New Hampshire, you can have it all - the shopping, the amenities, and a much lower cost of living than larger cities.
Care Navigator Case Manager - Adult Services - Brattleboro - 2nd Shift HCRS Current PositionsCare Navigator Case Manager - Adult Services - Brattleboro - 2nd ShiftBrattleboro, VermontThe Care Navigator Case Manager leads service planning and care coordination navigation for children and families receiving mental health services, including managing referrals, providing primary care screening and monitoring and serving as a primary liaison with community partners. Just a short driving distance from Keene, Lebanon, and Hanover, New Hampshire, you can have it all - the shopping, the amenities, and a much lower cost of living than larger cities.
Construction Services Program Lead Dubois & King IncConstruction Services Program LeadVT$100,000–$120,000 / yearEstablished in 1962, DuBois & King provides multidisciplinary consulting engineering services to federal and state agencies, municipalities, health care and educational facilities, airports, industrial and commercial building projects, energy producers, and the telecommunication industry. This position will oversee construction phase services, resident and inspection staff, and coordinate with engineering divisions to provide construction adjacent tasks during non-construction months, managing the workload for the entire Construction Group.
Supportive Care Aide, Personal Care Services Elara CaringSupportive Care Aide, Personal Care ServicesLeominster, MAAs a Supportive Care Aide, you'll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients. Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience.
Mobile Unit Client Support Specialist State of VermontMobile Unit Client Support SpecialistSpringfield, VTThis position is part of the Mobile Unit team that is based out of the Springfield DMV office and will travel to a satellite branch office daily, this team staffs the Dummerston and White River Jct mobile unit locations. Attention to detail is critical as work involves review, verification, coding, and processing of applications for all types of motor vehicle registrations, driver licenses, and identification cards.
Medical Interpreter II, Multi-Cultural Services, Per Diem, Variable Shifts Heywood HospitalMedical Interpreter II, Multi-Cultural Services, Per Diem, Variable ShiftsGardner, Massachusetts$22.16–$32.01 / hourPer diemGuides patient into talking directly to Health Care Provider; selects interpretation mode (consecutive/simultaneous); becomes the voice of the patient and Health Care Provider (uses the first person); intervenes/explains only to prevent barriers to communication and to increase patient’s/provider’s level of cross cultural understanding; interprets accurately and completely what is being said by the patient and the Health Care Provider; assists patient in setting up appointments at best time and date for patient to attend (when appropriate). The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.
Licensed Mental Health Professional & Clinical Services Coordinator Senior SolutionsLicensed Mental Health Professional & Clinical Services CoordinatorSpringfield, VermontAt Senior Solutions (Area Agency on Aging in Southeastern Vermont), we are seeking a Caregiver and Clinical Services Coordinator to work with caregivers of older adults experiencing neurocognitive decline throughout our service area in southeastern Vermont. This position plays a key role in helping older adults remain safely and independently in their homes, by supporting family caregivers in managing the emotional, physical, and social demands of caregiving.
Family Support Services Supervisor - LICSW Berkshire Healthcare Systems IncFamily Support Services Supervisor - LICSWVTMonitor Family Support Services caseload, assign staff to new cases, review documentation for staff training and quality, maintain staff/caseload ratio, and ensure a timely response in meeting referral and client needs. From post-surgery and post-hospital rehabilitation to long-term care for a chronic illness, our highly skilled care teams provide compassionate attention and specialized care every step of the way.
Behavioral Interventionist Team Float - Children's Services - Brattleboro HCRS Current PositionsBehavioral Interventionist Team Float - Children's Services - BrattleboroBrattleboro, VermontLocated in beautiful Vermont and just a short driving distance from Keene, Lebanon, and Hanover, New Hampshire, you can have it all - the shopping, the amenities, and a much lower cost of living than larger cities. We build and lead integrated, multi-disciplinary clinical teams to provide support to clients and currently serve over 4,000 patients in multiple locations.
Crisis Intervention Specialist - Crisis Services - Windham County HCRS Current PositionsCrisis Intervention Specialist - Crisis Services - Windham CountyBrattleboro, VermontLocated just a short driving distance from Lebanon and Hanover, New Hampshire, you can have it all – great family communities, work/life balance, no traffic, the shopping, and a much lower cost of living than larger cities. As a Crisis Intervention Specialist, you will be providing risk assessment, brief supportive counseling, referral to resources and other identified supports to individuals and families experiencing a mental health crisis.
Clinician - Adult Services - Brattleboro - 2nd Shift HCRS Current PositionsClinician - Adult Services - Brattleboro - 2nd ShiftBrattleboro, VermontLocated in beautiful Vermont offering four seasons of activities and just a short driving distance from Keene, Lebanon, and Hanover, New Hampshire, you can have it all - the shopping, the amenities, and a much lower cost of living than many larger cities. Join a team that makes a difference every day and a company that has been named one of Vermont's Best Places to Work SIX YEARS in a row!
Per Diem Food Service Aide, Baystate Franklin Baystate HealthPer Diem Food Service Aide, Baystate FranklinGreenfield, MA$16.34–$18.78 / hourPerforms general services and support duties within Patient Services area, including but not limited to serving food, station set-up, break-down and clean-up, food station prep and loading patient trays on to food trucks/delivering food trucks to the various patient floors, collect trash and discard as needed, wash pots and pans. Our compensation offers consider a wide range of factors including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors.
NewCustomer Service Coordinator II - Contract TalentBurst, Inc.Customer Service Coordinator II - ContractKeene, NH$20.52–$21.23 / hourSuccess in role requires ability to overcome business systems complexity leading to a fairly lengthy training period; patience is a must and desire to learn and grow with the business. Required Years and Area of Experience: 3-5 years Customer Service experience including handling of customer Purchase Orders/Contracts.
Customer Service Coordinator II TalentBurst, Inc.Customer Service Coordinator IIKeene, NH$20.52–$21.23 / hourSuccess in role requires ability to overcome business systems complexity leading to a fairly lengthy training period; patience is a must and desire to learn and grow with the business. Required Years and Area of Experience: 3-5 years Customer Service experience including handling of customer Purchase Orders/Contracts.
Security Systems service technician First Choice Communication ServicesSecurity Systems service technicianBrattleboro, VTFirst Choice Communication Services in Brattleboro, VT is currently seeking dedicated professionals to join our team as a Security Systems Service Technician! As a security system tech, you will play a crucial role in installing, servicing, and maintaining security systems to protect our clients' properties and assets.
NewHospice Case Manager-RN, Full time Bayada Home Health Care, Inc.Hospice Case Manager-RN, Full timeVT$45–$49 / hourAs a hospice nurse (RN), you will be an integral member of a multi-disciplinary health care team that provides palliative care to clients, affording them the opportunity to receive the medical care required to remain at home. Responsibilities for a Hospice RN - Registered Nurse include: Making home visits to clients in designated geographic territories.
Sr Desktop Support Technician University System Of New HampshireSr Desktop Support TechnicianKeene, NH$60,360–$107,920 / yearProvide next-level customer service support for the daily IT support operations on the Keene campus and remote business units located throughout New Hampshire.· Responsible for executing policies and procedures for ensuring the smooth operation of computing resources including software and hardware support, collaborate with KSC departments to strategically plan hardware and software transitions, provide hands-on training of various software and systems used throughout USNH. · Works both independently and collaboratively to provide critical end-user support functions including deployment, monitoring and maintenance of Windows and Mac hardware and software; troubleshooting network and printing issues; computer lifecycle and IT asset management, configuration, and replacement.
NewRegistered Nurse, Home Health Bayada Home Health Care, Inc.Registered Nurse, Home HealthVT$42–$48 / hourAccurately document observations, interventions, and evaluations pertaining to client care management and services provided, utilizing a state-of-the-art touch pad tablet. We have a Weekends Admissions Registered Nurse opportunity available now doing home health visits in Windham and Windsor County, Vermont.
NewRegistered Nurse, RN- Hospice, Per Diem Bayada Home Health Care, Inc.Registered Nurse, RN- Hospice, Per DiemVTAs a hospice nurse (RN), you will be an integral member of a multi-disciplinary health care team that provides palliative care to clients, affording them the opportunity to receive the medical care required to remain at home. Responsibilities for a Hospice RN - Registered Nurse include: Making home visits to clients in designated geographic territories.
Assistant Store Manager - Greenfield The Toronto-Dominion BankAssistant Store Manager - GreenfieldGreenfield, MA$29.75–$44.50 / hourConnects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization. OCC Language: This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
Operation Manager (Mitigation) Infinity Property Restoration IncOperation Manager (Mitigation)Fitchburg, MA$90,000–$100,000 / yearInfinity Property Restoration is seeking an experienced and results-driven Mitigation Operations Manager to oversee all mitigation operations, personnel, equipment, scheduling, and project performance. This leadership position is responsible for ensuring emergency services are delivered efficiently, safely, profitably, and with exceptional customer service.
Assistant Store Manager - Greenfield TD BankAssistant Store Manager - GreenfieldGreenfield, MassachusettsConnects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization. This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
NewLicensed Practical Nurse- Home Health Bayada Home Health Care, Inc.Licensed Practical Nurse- Home HealthSpringfield, VT$35–$40 / hourAs a home care nurse, you will be an integral member of a multi-disciplinary health care team that provides skilled nursing and rehabilitative care to clients, affording them the opportunity to receive the medical care required to remain at home. Accurately document observations, interventions, and evaluations pertaining to client care management and services provided, utilizing electronic medical records on a state-of-the-art touch pad tablet.
NewLicensed Practical Nurse, LPN- Hospice, Full time Bayada Home Health Care, Inc.Licensed Practical Nurse, LPN- Hospice, Full timeVT$32–$34 / hourAs a hospice nurse, you will be an integral member of a multi-disciplinary health care team that provides skilled nursing and palliative care to clients, affording them the opportunity to receive the medical care required to remain at home. Accurately document observations, interventions, and evaluations pertaining to client care management and services provided, utilizing electronic medical records on a state-of-the-art touch pad tablet.
NewHome Health Visits Licensed Practical Nurse Bayada Home Health Care, Inc.Home Health Visits Licensed Practical NurseLeominster, MAWe believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability - our core values, affording them the opportunity to remain at home and receive the medical care required. Accurately document observations, interventions, and evaluations pertaining to client care management and services provided, utilizing electronic medical records on a touch pad tablet.
Hospital Manager - Wachusett Animal Hospital and Pet Retreat PetVet Care CentersHospital Manager - Wachusett Animal Hospital and Pet RetreatWestminster, MA$75,000–$90,000 / yearThe Hospital Manager partners with the Veterinarian to provide an efficient and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and excellent customer service. Join our team as a Hospital Manager who works daily to develop an efficient and effective hospital support team by fostering an environment of trust, teamwork, and accountability.
NewBusiness Manager, Own Brands Advantage SolutionsBusiness Manager, Own BrandsKeene, New HampshireFull timeEnsure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Case Manager for Justice Involved Individuals - Hampshire County CHD CareersCase Manager for Justice Involved Individuals - Hampshire CountyGreenfield, MassachusettsAssist clients in obtaining benefits, housing and health care as needed • Provide crisis support and participate in the development, revision and utilization of crisis prevention and/or safety plans • Encourages and facilitates utilization of clients’ natural support systems as well as recovery-oriented, peer support and self-help supports and services • Will assist in data collection and tracking for grant evaluation. Ability to pass certification for CPR, First Aid • Valid driver’s license; reliable transportation for business use • Ability to counsel and support clients with psychiatric and/or substance use disorder diagnoses • Demonstrated knowledge of trauma-informed care • Lived experience relative to psychiatric and/or substance use disorder preferred *Recovery Coaches welcome!
Case Manager for Justice Involved Individuals - Franklin County CHD CareersCase Manager for Justice Involved Individuals - Franklin CountyMassachusettsAssist clients in obtaining benefits, housing and health care as needed • Provide crisis support and participate in the development, revision and utilization of crisis prevention and/or safety plans • Encourages and facilitates utilization of clients’ natural support systems as well as recovery-oriented, peer support and self-help supports and services • Will assist in data collection and tracking for grant evaluation. Ability to pass certification for CPR, First Aid • Valid driver’s license; reliable transportation for business use • Ability to counsel and support clients with psychiatric and/or substance use disorder diagnoses • Demonstrated knowledge of trauma-informed care • Lived experience relative to psychiatric and/or substance use disorder preferred *Recovery Coaches welcome!
NewBusiness Manager, Own Brands Daymon Worldwide IncBusiness Manager, Own BrandsKeene, NHEnsure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
NewBusiness Manager, Own Brands DaymonBusiness Manager, Own BrandsKeene, New HampshireFull timeEnsure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Associate Business Manager, Own Brands Advantage SolutionsAssociate Business Manager, Own BrandsKeene, New HampshireFull timeRegardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Supports specific private label products &/or categories through analysis & development of marketing plans; product promotions; advertising; in-store displays; merchandising strategies; inventory forecasting; inventory forecasting; category support for small categories/suppliers.
Associate Business Manager, Own Brands Daymon Worldwide IncAssociate Business Manager, Own BrandsKeene, NHRegardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Responsibilities: Supports specific private label products &/or categories through analysis & development of marketing plans; product promotions; advertising; in-store displays; merchandising strategies; inventory forecasting; inventory forecasting; category support for small categories/suppliers.
Assistant Manager Trainee Sherwin-Williams CoAssistant Manager TraineeNHThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. You will grow the company's market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products.
Associate Business Manager, Own Brands DaymonAssociate Business Manager, Own BrandsKeene, New HampshireFull timeRegardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Supports specific private label products &/or categories through analysis & development of marketing plans; product promotions; advertising; in-store displays; merchandising strategies; inventory forecasting; inventory forecasting; category support for small categories/suppliers.
Commercial Relationship Manager The Cape Cod Five Cents Savings BankCommercial Relationship ManagerLeominster, MAPast projects include implementation of Argo for loan documentation, change to LaserPro for documentation and booking, paperless initiative for commercial including file set up in Synergy, building SBA PPP documentation process, booking and Synergy filing, commercial implementation of new HMDA regulatory data collection, workflows for risk rating changes). Maintains familiarity with programs offering credit enhancements, and makes use of these as appropriate to support borrowers and Banks needs (SBA, USDA, Mass Capital Access, FHLB AHP, FHLB Community Development Advances).
Camp Wediko Clinical Manager Home for Little WanderersCamp Wediko Clinical ManagerNHThe Clinical Manager collaborates with Camp and New Hampshire program leadership, caregivers of campers, residential staff, and outside providers to ensure that youth are receiving the best treatment and care possible. The Clinical Manager is expected to participate in two weeks of training prior to child arrival day and a week following child departure day to allow time for documentation, debrief, and clean up of the physical campus.
Commercial Relationship Manager Mutual Bancorp and its SubsidiariesCommercial Relationship ManagerLeominster, MassachusettsPast projects include implementation of Argo for loan documentation, change to LaserPro for documentation and booking, paperless initiative for commercial including file set up in Synergy, building SBA PPP documentation process, booking and Synergy filing, commercial implementation of new HMDA regulatory data collection, workflows for risk rating changes). Maintains familiarity with programs offering credit enhancements, and makes use of these as appropriate to support borrowers and Banks needs (SBA, USDA, Mass Capital Access, FHLB AHP, FHLB Community Development Advances).
Home Care Scheduling Coordinator Associated Home CareHome Care Scheduling CoordinatorLeominster, MAFull timeReport changes in status of clients including hospitalizations, suspensions, transfers out of geographic area, nursing home placements, vacations, etc. to the appropriate party, including your supervisor, case manager, emergency contact or nurse assigned to client. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer.
Scheduling Coordinator Associated Home CareScheduling CoordinatorLeominster, MAFull timeReport changes in status of clients including hospitalizations, suspensions, transfers out of geographic area, nursing home placements, vacations, etc. to the appropriate party, including your supervisor, case manager, emergency contact or nurse assigned to client. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer.
Banking Associate - Leominster The Toronto-Dominion BankBanking Associate - LeominsterLeominster, MA$22–$27.75 / hourConnects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization. Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking.