Self-Service & AI Implementation Senior Principal Consultant Genesys Cloud Services IncSelf-Service & AI Implementation Senior Principal ConsultantVA$135,600–$238,600 / yearSummary: The SS&AI (Self Service and Artificial Intelligence) Team is a Professional Services team responsible for the design, development and testing of highly customized Self-service digital and AI driven Bot applications (Virtual Agents), generative AI bots and Agentic Virtual Agents across all Genesys platforms. Desirable Skills: Demonstrated experience designing, developing, and supporting agentic AI bots, including autonomous decision-making, tool integration, workflow orchestration, memory management, prompt engineering, and LLM-based conversational AI.
Guest Service Agent - Part Time SonestaGuest Service Agent - Part TimeSonesta Simply Suites Falls Church, VA$17.50–$19.50 / hourThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Associate Branch Manager BrightView LandscapesAssociate Branch ManagerLaurel, MD$90,000–$105,000 / yearFull timeABMs ensure the quality and efficiency of landscape management for BrightView's clients, while achieving the company’s goals of consistently improving market share and meeting financial targets. The Associate Branch Manager (ABM) is responsible for supporting the Branch Manager in the successful operation of the branch.
Service Catalog Manager Accenture Federal ServicesService Catalog ManagerArlington, VAThe pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $78,600—$160,200 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .
NewService Desk Technician (Tier 2) AAC IncService Desk Technician (Tier 2)Washington, DCThis includes supporting Commercial Off-The-Shelf (COTS) software, Windows PCs, Mac systems, mobile devices (smartphones/tablets), printers, and multifunction devices. Contractors designated for the IT Service Desk Representative role must possess the technical expertise, communication skills, and customer service orientation necessary to support a dynamic IT service environment.
NewExecutive Director, Strategy & Operations, Comcast Government Services Comcast CorpExecutive Director, Strategy & Operations, Comcast Government ServicesReston, VA$209,718.68–$314,578.02 / yearThe Executive Director, Strategy & Operations will lead the Strategy & Operations organization for Comcast Government Services (CGS), serving as a key member of the Federal leadership team responsible for driving operational excellence, business planning, growth enablement, customer portfolio management, and execution governance across the business. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market.
Cloud Operations Manager / O&M Service Delivery Manager Applied Information SciencesCloud Operations Manager / O&M Service Delivery ManagerReston, ConnecticutThe ideal candidate combines strong managed services leadership with enough technical fluency to understand Azure and M365 operations, challenge technical teams appropriately, interpret service health data, and communicate operational risk and business impact to customer leadership. Understand the operational implications of Microsoft Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive, Intune, Defender, Purview, Azure Monitor, Log Analytics, Azure networking, backup/recovery, and landing zone operations. .
Workplace Services Coordinator Trident ConsultingWorkplace Services CoordinatorArlington, VAWith a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent , we help organizations build agile, high-performing teams that drive innovation and business success. Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients.
Senior Facilities Manager Jones Lang LaSalle IncSenior Facilities ManagerHerndon, VAYou will play a crucial role in JLL's commitment to operational excellence by bringing people-focused skills including strong stakeholder management and relationship building, continuous engagement and communications, and ability to proactively support the needs of staff, clients and business partners while ensuring the portfolio workplace delivers a great experience for visitors and staff. What this job involves: As a Senior Facilities Manager at JLL, you will manage all high-performing operational aspects of the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local regulations while overseeing the teams supporting your area of responsibility including FM, AFMs, Facilities & Engineering Coordinators.
People Services Business Partner QTS Realty Trust LLCPeople Services Business PartnerAshburn, VAThe People Services Business Partner is responsible for leading client groups with effective strategies for talent management, performance management, succession planning, leadership coaching and development. The PSBP works closely with the Corporate HR functions such as compensation, benefits, HRIS and external consultants to implement value added processes, policies, procedures, and activities that drive business objectives through people.
NewCustomer Service Representative TEKSOUTH CORPORATIONCustomer Service RepresentativeWashington, DCFull timeCase Management System (CMS) Oversight: Competently operate CMS to initiate, update, and monitor cases, ensuring timely follow-up and resolution within established deadlines (e.g., closing cases within 45 days, submitting new CMS cases within 5 days of FSO submittal).Front-Line Customer Engagement: Monitor and respond to inquiries via the automated call distribution system and provide professional front counter assistance, building rapport with diverse customers of all ranks and temperaments. Demonstrated experience with Military Pay and related systems (e.g., JMPS).Experience with Civilian Pay and related systems (e.g., DCPS).Familiarity with Wide Area WorkFlow (WAWF).Prior customer service experience within the Air Force or Department of Defense (DoD) settings is highly desired.
Spa Sales and Guest Service Associate FairfaxSpa Sales and Guest Service AssociateFairfax, VirginiaI acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
NCIS Help Desk Manager | Active TS/SCI clearance General Dynamics CorpNCIS Help Desk Manager | Active TS/SCI clearanceQuantico, VA$111,155–$150,385 / yearFurther responsibilities include: assigning and overseeing the installation and maintenance of end-user devices, including desktops, laptops, printers, peripherals, and mobile devices, ensuring proper functionality and security; maintaining an up-to-date database of IT equipment; Oversee troubleshooting efforts conducted by the team, ensuring the effective consultation with users via phone, email, or self-service tickets. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.
Customer Success Manager, Customer Delivery & Success Inovalon Holdings IncCustomer Success Manager, Customer Delivery & SuccessBowie, MD$76,800–$120,000 / yearThis role is ideal for someone who enjoys building strong customer partnerships, solving problems collaboratively, and working across teams to ensure successful outcomes. We''re seeking a Customer Success Manager who will serve as a trusted partner to our customers, helping them maximize value from our solutions through exceptional relationship management, proactive communication, and delivery coordination.
Assistant Catering Manager - Morgan, Lewis, & Bockius Guest ServicesAssistant Catering Manager - Morgan, Lewis, & BockiusWashington, District of ColumbiaReceive direction from the Unit Manager and assist in the overall management of the unit's operations, including planning and developing daily operations; forecasting and analyzing sales, labor, and profit; and, ensuring compliance with established budget; and scheduling, supervising, and participating in the operational duties specific to the unit. Job Summary: The Assistant Manager assists the Unit Manager in all aspects of center operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.
Assistant General Counsel, Health & Services Leidos Holdings IncAssistant General Counsel, Health & ServicesReston, VA$131,300–$237,350 / yearDraft, review, negotiate, and interpret a broad range of agreements with Leidos Health and Services Sector customers, partners, suppliers, and vendors, including master service agreements, non-disclosure agreements, teaming agreements, subcontract agreements, software license agreements, and business associate agreements. The position will report to the Senior Vice President, General Counsel for the Health and Services Sector and will work closely with colleagues across the Legal, Contracts, Ethics and Compliance, Procurement, Internal Audit, and Finance functions, as well as business leaders and program personnel across the sector.
Compensation Practice Manager DCI Consulting Group, Inc.Compensation Practice ManagerWashington, DCRemoteOur experienced consultants partner with clients to address organizational needs holistically, utilizing best practices in human resources, industrial-organizational psychology, and labor economics to promote workplace equity and mitigate risk. About DCI: DCI Consulting is a leading Human Resources (HR) risk management and workforce analytics firm that helps organizations solve their most complex human resource challenges through a data-driven, research-based approach.
Regional Loss Prevention Manager DTiQRegional Loss Prevention ManagerWashingtonActing as a strategic business partner, the RLPM conducts on-site and remote investigations, on-site operational assessments, training, and business reviews while leveraging DTiQ's video intelligence, analytics, POS data, and reporting tools to identify risks and drive measurable operational improvements. This role is ideal for a self-motivated professional who enjoys being in the field, partnering directly with clients, and using data, technology, and investigative expertise to help organizations reduce loss and improve operational performance.
Spa Sales and Guest Service Associate Hand and Stone Franchise CorpSpa Sales and Guest Service AssociateHaymarket, VA$13–$16 / hourI acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
Senior Product Manager, B2B Service Case Management & Ticketing TransUnionSenior Product Manager, B2B Service Case Management & TicketingReston, VA$112,500–$187,500 / yearReporting into the B2B Service organization, this individual contributor will partner closely with B2B Care and Servicing, Product, Technology, Analytics, Client Success, Sales Support, and cross-functional operational leaders to improve how service work is managed, automated, measured, and delivered across products, segments, and customer tiers. Strong understanding of customer service processes, case management, ticketing workflows, service operations, and call center environments, with the ability to assess current-state processes, identify root causes, and design future-state workflows that improve operational outcomes.