Utilities Transmission & Distribution, Field Service Consultant or Manager Accenture PlcUtilities Transmission & Distribution, Field Service Consultant or ManagerArlington, VAWe work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Within Accentures Utilities Practice, We use our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty.
Service Manager Commercial Roofing Flynn CompaniesService Manager Commercial RoofingHanover, MD$90,000–$120,000 / yearFlynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building's outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. This key position will act as Division Manager for the Branch Service Department with new and existing clients (related to Roofing Repairs and Maintenance with Commercial Buildings).
Sr. Client Partner Public Sector Slalom IncSr. Client Partner Public SectorWashington, DC$10–$15 / hourFrom strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. Slalom's Central team is seeking a Senior Client Partner - Public Sector to drive results by building a well-managed, profitable, and growing book of business and technology delivery opportunities.
Lead Software Engineer-AI Foundation Services JPMorgan Chase & CoLead Software Engineer-AI Foundation ServicesMcLean, VAAs a Lead Software Engineer at JPMorganChase within the AIML Data Platforms - Chief Data and Analytics team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Creates and maintains reusable engineering assets such as reference implementations, runbooks, test harnesses, baseline configurations, and onboarding guides to accelerate adoption across teams.
Senior Executive, Delivery Operations Cloud Managed Services Johnson Technology Systems IncSenior Executive, Delivery Operations Cloud Managed ServicesReston, VARemoteThe position requires deep expertise in SAP platforms and cloud technologies, along with the leadership capability to direct diverse cross-functional teams, manage third-party vendors, and operate effectively in high-pressure environments with stringent SLAs and critical deadlines. Success in this role will be measured through consistent SLA and KPI attainment, service stability, customer satisfaction, operational efficiency, effective escalation management, strong team leadership, and disciplined execution across managed SAP cloud services environments.
Supply Chain Customer Service Rep Johns Hopkins HospitalSupply Chain Customer Service RepBaltimore, MDPOSITION SUMMARY: The Supply Chain Customer Service Representative reports directly to the Manager, Supply Chain Business Operations, and is a key member of a team who will provide exceptional customer service to clinical and non-clinical customers throughout the enterprise. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Field Services Adex CorporationField ServicesReston, VAThe ideal candidate expects and maintains high-quality execution from the themselves and the team across fiber installations, migrations, remediation, break/fix, and remote hands services, utilizing their strong hands on technical expertise. Conduct and/or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, VFLs, OTDRs, and test sets.
Asset Manager Service Desk - Washington DC ERP InternationalAsset Manager Service Desk - Washington DCDC$70,000–$85,000 / yearLead Asset Management support; perform structured asset management audits/reports/coordinate any needed ServiceNow/MDM InTune activities and asset support tickets Asset Inventory Management: Lead the development and maintenance of an accurate inventory of all hardware and software assets within the agency, utilizing the ServiceNow HAM and SAM modules. Overview: ERP International, LLC ( www.erpinternational.com ) is currently seeking a Full Time experienced in dedicated asset management as the Asset Manager to support our Service Desk on a large government technical support program.
Senior Client Account Specialist Cleary Gottlieb Steen & Hamilton LLPSenior Client Account SpecialistWashington, DC$105,000–$115,000 / yearThis position will (i) collaborate closely with partners and practice group leaders along with other Finance teams including client reporting, and revenue operations teams, (ii) ensure timeliness and accuracy of bills as well as securing prompt payment, (iii) ensure compliance with client outside counsel guidelines, rates in-line with client agreements before billing, and other client considerations (iv) respond effectively and accurately to partner or client requests. Update key finance reports (e.g., projection amounts, clear and concise billing or AR comments) daily, to ensure timely and quality reporting for Senior Management.• Successful handling of more complex billing and ensuring timely and accurate billing and collections process.• Follow-up with partners and escalate any billing or collection issues or delays.•
NewCustomer Service Specialist US Department of Health and Human ServicesCustomer Service SpecialistWashington, DC$52,727–$91,815 / yearForeign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. To be creditable, specialized experience must have been equivalent to at least the GS-09 grade level in the Federal service performing ALL of the following: Providing comprehensive payroll and customer service support by researching, analyzing, and resolving employee inquiries related to payroll, leave, personnel actions, and timekeeping using the Defense Civilian Payroll System (DCPS).
Customer Experience & Service Transformation Management Advisory Consultant Accenture PlcCustomer Experience & Service Transformation Management Advisory ConsultantArlington, VAYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
NewAccount Manager - Employee Benefits Alliant Insurance Services, Inc.Account Manager - Employee BenefitsMcLean, VAAs top tier professionals dedicated to solving our clients health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers compensation, employee benefits, surety, and financial products and services to clients nationwide.
Senior Manager / Client Success (US Federal) DXC Technology CoSenior Manager / Client Success (US Federal)Ashburn, VAJob Description: DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters.
Office Services Coordinator $26/hr Veterans Sourcing GroupOffice Services Coordinator $26/hrWashington, DCSummary: As a *** Office Services Coordinator, you will assist with providing administrative support to a small team or department. What You'll Do: Assist concierge in providing general hospitality services while maintaining a client-ready office environment.
Client Development Manager Hogan Lovells International LLPClient Development ManagerWashington DC, DC$156,000–$199,000 / yearContributing to wider M&BD initiatives as required, such as supporting events and lawyer training programs, sharing best practices for client development within the firm, and supporting and coaching our global network of client account managers. Assist on formal and informal pitch opportunities for your client teams, including preparing teams for pitch presentations and ensuring that our pitch documents reflect our key messages for developing the client relationships for which you are responsible.
IT Service Delivery Manager La Jolla Logic, IncIT Service Delivery ManagerReston, VA$110,000–$145,000 / yearBased in our Reston office-home to the CEO, senior leadership, and a customer demonstration center-this role ensures exceptional service delivery, including white-glove support for C-suite executives and high-visibility customer engagements. The ideal candidate combines strong technical depth, proven team leadership, and the presence required to operate effectively in executive and customer-facing environments, including those involving sensitive or regulated information.
P&C Technical Solutions Architect, Manager PricewaterhouseCoopers LLPP&C Technical Solutions Architect, ManagerWashington, DC$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You will work closely with clients to analyse customer service processes, identify pain points, and develop strategies to optimise service delivery, increase customer satisfaction, and drive loyalty.
Tax Manager - Private Wealth Baker Tilly Advisory Group, LPTax Manager - Private WealthWashington, District of ColumbiaBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Area Conference Service Manager - Arlington/Herndon B.F. Saul Company HospitalityArea Conference Service Manager - Arlington/HerndonNorthern Virginia, VA$60,000–$70,000 / yearAs our new Area Conference Services Manager, you will be honored to own our guests experience once they have signed their contract for our Homewood Suites by Hilton Arlington Rosslyn Key Bridge, Embassy Suites by Hilton Dulles Airport and Fairfield Inn & Suites Herndon hotels. The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held.
Service Desk Technician Tier 1 (Secret Clearance Required) - M-F 7AM-3PM Red RiverService Desk Technician Tier 1 (Secret Clearance Required) - M-F 7AM-3PMChantilly, VirginiaIdeal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles: Collaboration — You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem identification and resolution activities, as well as growing and developing the organization’s perception with existing customers through exceptional customer service.