NewRetail Customer Service Associate FedExRetail Customer Service AssociateArlington, Virginia$19.70–$23.17 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewLead Retail Customer Service Associate FedExLead Retail Customer Service AssociateVienna, Virginia$20.60–$24.19 / hourFull timeThe Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
NewDesktop Support Technician TEKsystemsDesktop Support TechnicianColumbia, MD$25–$30 / houro Don’t do day-to-day stuff – removed from end user tasks • Candidates interviewed last year didn’t have much depth – initial screening was 30 mins, but then in the follow up interview there wasn’t anything below the surface • Example: asked simple networking question – device was working yesterday, can’t connect to internet today – what would you do? o Answer: Reboot device and if that didn’t work they would ask their supervisor • Someone left their team a month ago – potentially 2 openings Environment • Predominantly Microsoft shop – Lenovo laptops • Moved aways from desktops, mostly laptops and tablets • Very small footprint w/Apple Mac devices • Lots of Google Chromebooks o Place a Chromebook in every patient’s home o 8-9k Chromebooks in the field Very specific use case – runs 1 app = Skilled Notes o Most have SIM cards so they can have data connectivity o Navigating using E-SIM cards in some o Piloting multi-carrier SIM cards o Lots of patients live in rural areas with poor connection Day to Day • Team tries to avoid silo work – works more on a rotation so that everyone stays fresh with all aspects of the team • Different rotations – o Build room – imaging o Work room – hands on w/devices (2 techs in there – usually where new tech starts) - Decom work w/older devices o Deployment room (2 techs) Deployments – roughly 30-40/week w/ replacements and new hires • Doesn’t take into account Chromebook deployments – usually 100/week • 2 techs in the deployment room so that users can fire up their device and go and don’t have issues o Corporate campus – roam the campus, provide white glove service, hands-on troubleshooting issues o 2-4 techs working tickets from service desk or elsewhere for all remote users around the country Common issues are w/Chromebooks and Skilled Notes App for caregivers • Training for new tech = couple weeks in each room before they join the formal rotation • Experience with Active Directory and Entra ID (Group Policy, PowerShell, Intune). This team handles the escalation of tickets from the Outsourced Service Desk and provides remote support to all the users (caregivers, patients, employees) across the entire U.S. They will also provide hands-on support for all the users on-site at the Corporate campus in Columbia, MD.
HVAC Parts Runner / Service Support - Full Time Commercial Express HVAC LLCHVAC Parts Runner / Service Support - Full TimeSterling, VAAs an HVAC Service Support / Parts Runner / Helper , you'll play an important role in supporting our service technicians, delivering parts and equipment, assisting on job sites, and helping ensure our customers receive exceptional service. At Commercial Express HVAC , we're looking for motivated individuals who want to build a long-term career in the HVAC industry.
Outside Sales Representative Sunbelt RentalsOutside Sales RepresentativeElkridge, MD$40,000–$67,761 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
NewPatient Service Specialist TEKsystemsPatient Service SpecialistAshburn, VAWe’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. This role serves as the first point of contact for patients and is responsible for managing front desk operations, scheduling appointments, patient registration, insurance verification, and providing exceptional customer service.
Outside Sales Rep - Modular Solutions (N. VA and Baltimore MD area) Sunbelt RentalsOutside Sales Rep - Modular Solutions (N. VA and Baltimore MD area)Arlington, VA$40,000–$50,000 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Territory Account Manager - Scaffold Sunbelt RentalsTerritory Account Manager - ScaffoldElkridge, MD$40,000–$67,761 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
NewSprinkler Service Sales Representative Johnson ControlsSprinkler Service Sales RepresentativeChantilly, VA$60,000–$90,000 / yearn Manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contracts, negotiating terms, closing opportunities, and providing on-going customer service through service delivery. \n Field sales position responsible for selling Fire Sprinkler Services (Repairs, Upgrades, Moves, Adds, Changes, Renovations, and Retrofits) to assigned customer base (geography or account).
NewMember Services Representative TEKsystemsMember Services RepresentativeReston, VA$18–$21 / hourWe’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
FORMAL DELIVERY REPRESENTATIVE Carter Machinery Company, IncFORMAL DELIVERY REPRESENTATIVEManassas, VA$39.62–$49.81 / hourThe Formal Delivery Representative ensures customers understand machine capabilities, operating procedures, and technology solutions to maximize productivity, safety, and return on investment. The Formal Delivery Representative is responsible for coordinating and conducting professional machine deliveries that ensure customers are prepared to safely, efficiently, and confidently operate and maintain their equipment.
NewELECTRIC POWER GENERATION (EPG) SERVICE MANAGER Carter Machinery Company, IncELECTRIC POWER GENERATION (EPG) SERVICE MANAGERElkridge, MD$85,000–$115,000 / yearThe EPG Service Manager is responsible for directing and coordinating customer service activities by conferring with customers and representatives to evaluate and maintain good customer relations, servicing accounts in a timely manner, resolving complaints and ensuring effective communications. The individual in this role also develops and grows business through the management of service to achieve targeted sales and gross profit margins, while monitoring and controlling service expenses to ensure income is maintained at highest possible percentage.
NewProSolutions Sales Representative Herc Rentals IncProSolutions Sales RepresentativeUpper Marlboro, MDProSolutions Sales Representatives drive revenue within their designated territory by developing business relationships and providing customer focused solutions to our customers toughest Power and Climate Control challenges in industries including: Environmental and Restoration, Refineries and Petrochemical, Electrical, Mechanical, Sewer/Water/Municipal, Underground and General Contractors, Pipelines, Utilities and Industrial Facilities, Mining/Quarries, Entertainment and Special Events. They are subject matter experts and consultants for internal and external customers in the application of our fleet of pumps, generators, power distribution, and HVAC including Heat, AC, Chillers, and Desiccant Dehumidifiers.
NewService and Sales Representative Auto-Chlor System of New York City, Inc.Service and Sales RepresentativeWindsor Mill, MD$24–$25 / hourYou will be trained to manage every aspect of over 130 restaurant customers doing business with us, to include: Preventative maintenance & repair to our commercial dishwashing machines. Job Description This role is very engaging for the right person, as it blends hands-on service & mechanical work with account management, customer service, and sales.
NewSales Representative BELFOR Property RestorationSales RepresentativeSterling, VAThe statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
Call Centre Representative / Customer Service / CSR 22nd Century Technologies, Inc. (TSCTI)Call Centre Representative / Customer Service / CSRLorton, VAFull timeUtilize software tools and databases for indexing and record management. Maintain and update digital and physical filing systems to enhance document accessibility.
Customer Service Representative / Customer Support Associate Room & BoardCustomer Service Representative / Customer Support AssociateElkridge, Maryland$55,000–$60,000 / hourWe seek candidates who excel in providing personalized, high-touch support, ensuring every customer interaction creates a seamless delivery experience for our customers. Whether a Room & Board customer is picking up an order, speaking with us by phone, or welcoming us into their home, we take pride in creating a comfortable, seamless experience at every touch point.
Ebusiness Customer Support Specialist Airgas IncEbusiness Customer Support SpecialistGermantown, MDThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
As A Customer Experience Specialist In Firearms/Sporting Goods, You Are Responsible For Ensuring An Exceptional Guest Experience In The Firearms/Sporting Goods Departments. You Will Support A Strong Commitment To World Class Customer Service And Ensure An Army and Air Force Exchange ServiceAs A Customer Experience Specialist In Firearms/Sporting Goods, You Are Responsible For Ensuring An Exceptional Guest Experience In The Firearms/Sporting Goods Departments. You Will Support A Strong Commitment To World Class Customer Service And Ensure AnFort Belvoir, VAAs a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/Sporting Goods departments. Acknowledge every waiting customer as soon as they arrive to the Firearms counter/Sporting Goods department area to let them know you'll be right with them.
Project Support/Customer Service Manager - Vaxcom Parsons Commercial Technology Group Inc.Project Support/Customer Service Manager - VaxcomSpringfield, VA$103,500–$181,100 / yearWhat Required Skills You'll Bring: Must possess a four year college degree with at least twelve (12) years of work related experience or a combination of education and directly related equal to sixteen (16) years if non-degreed. What Desired Skills You'll Bring: Experience working with large scale facilities moves or renovations requiring monitoring/directing cleared and uncleared personnel in classified facilities.