Director, Customer Service Sun Life Financial IncDirector, Customer ServiceWellesley Hills, MA$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Wellesley Hills, MA$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Customer Service Representative VCA IncCustomer Service RepresentativeSouth Weymouth, MA$18–$21 / hourAnswering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Part-Time (On-Call) Office Services Associate IST Management ServicesPart-Time (On-Call) Office Services AssociateBoston, Massachusetts$18–$20 / hourPart timeIdeal candidates will be ready to grow their career in facilities and office services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into full time and management roles. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.
Part-Time (On-Call) Office Services Associate - Law Firm IST Management ServicesPart-Time (On-Call) Office Services Associate - Law FirmWorcester , Massachusetts$18–$20 / hourPart timeIdeal candidates will be ready to grow their career in facilities and office services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into full time and management roles. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.
Room Service Manager Four Seasons Hotels and ResortsRoom Service ManagerBoston, MA$85,490–$89,115 / yearOther amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston's best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. The ability to work closely with the Director of Food & Beverage and Executive Sous Chef to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
Senior Analyst, Cybersecurity Services Forrester Research, Inc.Senior Analyst, Cybersecurity ServicesCambridge, MA$119,000–$193,000 / yearThese projects typically: 1) introduce new thinking about successful business and technology strategies; 2) present organizational and technology implementation plans; 3) compare technologies or services (e.g., via a Forrester Wave); or 4) predict emerging business opportunities or markets. The Senior Analyst is expected to: Conduct research into evolving trends and best practices of: managed detection and response (MDR), managed security services (MSS), cybersecurity and risk consulting services, and zero trust security principles and domains (ZT).
Security Manager (Educational Institution): $75,000/year Securitas Security Services USA IncSecurity Manager (Educational Institution): $75,000/yearCambridge, MAPrepares and coordinates staffing schedules for account, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed; personally inspects all posts as part the evaluation of security staff. Within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other associate and business information.
Business Development Manager - Caribbean SSPBusiness Development Manager - CaribbeanBoston, MassachusettsDevelop, maintain and monitor a business plan for the allocated area that ensures wide coverage for all of SSP products and services, ensuring activity and actions required to achieve profitable growth are agreed and undertaken. To own and develop the new business pipeline within the Caribbean region and ensure that SSP has a high profile within the territory, including key markets such as Trinidad & Tobago, Jamaica, Barbados, the Eastern Caribbean and the Dutch Caribbean.
Business Development Manager - Caribbean VencoraBusiness Development Manager - CaribbeanBoston, MassachusettsDevelop, maintain and monitor a business plan for the allocated area that ensures wide coverage for all of SSP products and services, ensuring activity and actions required to achieve profitable growth are agreed and undertaken. To own and develop the new business pipeline within the Caribbean region and ensure that SSP has a high profile within the territory, including key markets such as Trinidad & Tobago, Jamaica, Barbados, the Eastern Caribbean and the Dutch Caribbean.
NewClinician- Emergency Services (Full Time) Community Care AllianceClinician- Emergency Services (Full Time)Woonsocket, RIComfort and familiarity working within larger systems (e.g., with clients, families, hospitals and other providers, law enforcement and first responders, and with other community partners). To apply for this opening please visit our website www.communitycareri.org and select "Careers" and then "Current Openings" to fill out an application and upload your cover letter and resume.
NewCommercial and Client Strategy -Assistant Vice President State StreetCommercial and Client Strategy -Assistant Vice PresidentBoston, Massachusetts$80,000–$140,000 / yearWorking directly with the Head of Markets Commercial and Client Strategy, the AVP will help shape and execute initiatives that strengthen client engagement, deepen strategic relationships, and support franchise growth across the Markets product suite. As Commercial and Client Strategy, Assistant Vice President you will: Partner closely with the Head of Markets Commercial and Client Strategy to support execution of strategic client and commercial priorities across the Markets franchise.
Private Equity Director Client Relationship Executive Grant Thornton LLPPrivate Equity Director Client Relationship ExecutiveBoston, MA$185,000–$278,000 / yearIn the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. You Have the Following Technical Skills and Qualifications: 10+ years of progressive experience in professional services (commercial due diligence preferred), including experience working with private equity firms, portfolio companies, or PE-backed businesses, and experience in complex solution selling, or enterprise transformation pursuits with C-suite/Board-level buyers.
NewSenior Client Engagement Manager WellistSenior Client Engagement ManagerBoston, MAMost importantly, you believe people deserve to feel supported during life’s hardest moments and understand that support only matters if people know it is available. You will identify opportunities to improve enrollment, develop targeted campaigns, manage execution, and help clients understand what is driving results.
5099 - Assistant Store Manager PT Hat World Inc.5099 - Assistant Store Manager PTNatick, MAAssistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services. Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
8055 - Assistant Store Manager PT Hat World Inc.8055 - Assistant Store Manager PTBraintree, MAAssistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services. Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Account Executive - Retirement 401(k) Services PaychexAccount Executive - Retirement 401(k) ServicesBoston, Massachusetts$55,000–$115,000 / yearFull timeAs Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. Leverage the Go-to-Market Sales Strategy to identify customers’ needs and present the Paychex solution to key stakeholders and decision makers in accordance with the client’s preference on in person or virtual interaction to increase revenue and market share.
Senior Manager, Premium Operations Sun Life FinancialSenior Manager, Premium OperationsWellesley Hills, MA$64,700–$97,100 / yearThe Senior Manager provides direction, coaching, and oversight for the U150 Resolution team, acts as an escalation leader for high-impact or financially sensitive issues, and partners across Client Account Management, Underwriting, Billing, Claims, Sales, Technology, Finance, and other operational teams to drive timely and sustainable resolutions. The Senior Manager, Premium Resolution leads a team responsible for resolving complex premium administration issues, payment inquiries, collections concerns, billing discrepancies, lapse prevention, and premium reconciliation activities across Sun Life's Group Benefits business.
5072 - Assistant Store Manager PT Hat World Inc.5072 - Assistant Store Manager PTMarlborough, MAAssistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services. Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Manager, Tax FORVIS, LLPManager, TaxBoston, MAForvis Mazars, LLP expressly reserves the right not to consider any unsolicited referrals, resumes or CVs from vendors including and without limitation, search firms, staffing agencies, fee-based referral services, and recruiting agencies. Any resume(s) or CV(s) submitted to anyone working for Forvis Mazars, LLP, or submitted to a Forvis Mazars, LLP general email, without having a Forvis Mazars, LLP vendor agreement in place, will be considered the property of Forvis Mazars, LLP.