Own Agent and Workflow Quality: Create and maintain scenario tests, adversarial evals, prompt/tool contracts, and quality metrics that ensure agents behave safely around loyalty data, PII, financial guidance, and unsupported requests. As a Senior Software Engineer, AI on the Loyalty Wallet team, you'll build agentic product experiences that understand a traveler's loyalty programs, surface useful insights, and safely help users manage their memberships through Navan Edge.