Lead Account Manager, Client Services RXO IncLead Account Manager, Client ServicesVT$55,000–$65,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Fall 2026 Internship- Client Services, Baseball Wasserman Media Group LLC (London)Fall 2026 Internship- Client Services, BaseballMontpelier, VTRemoteTHE·TEAM works with iconic sports and media figures across the world in every major sport, utilizing our extensive influence to maximize negotiations and create meaningful opportunities for our clients across teams, leagues, brands, content and live events. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.
Client Service Manager (Captives) Marsh & McLennan Companies IncClient Service Manager (Captives)Colchester, VT$63,100–$134,400 / yearMarsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
Work From Home - Client Services Representative Global Elite Empire ConsultantsWork From Home - Client Services RepresentativeMilton, VermontAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. 4. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life’s uncertainties with confidence.
Work From Home - Client Services Associate AO Garcia AgencyWork From Home - Client Services AssociateColchester, VermontGlobal Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. 4. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life’s uncertainties with confidence.
Work From Home - Client Services Representative AO Garcia AgencyWork From Home - Client Services RepresentativeBurlington, VermontAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Incentives include but not limited to: • No cold calling • Qualified lead program • Advancement based on performance • Weekly pay • Mentorship and complete training • Industry leading tools and technology access • Work from home (web conference-based presentations) .
Client Service Associate Alera Group IncClient Service AssociateMontpelier, VTRemote$43,000–$55,000 / yearAbout Alera Group Alera Group is one of the largest and fastest-growing independent insurance and financial services firms in the U.S. We combine national strength with local service, using a collaborative team approach to deliver exceptional results for clients across industries. Were seeking a Client Service Associate who supports client service excellence, operational accuracy, and the daily servicing of Commercial Lines accounts.
Client Service Leader (Captives) Marsh & McLennan Companies IncClient Service Leader (Captives)Colchester, VT$85,300–$181,800 / yearMarsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. We prioritize open communication and structured leadership development, utilizing proprietary tools like our cutting-edge AI and accounting systems to enhance collaboration, efficiency, and employee satisfaction.
Client Service Associate Alera GroupClient Service AssociateMontpelier, VermontAlera Group is one of the largest and fastest-growing independent insurance and financial services firms in the U.S. We combine national strength with local service, using a collaborative team approach to deliver exceptional results for clients across industries. We're seeking a Client Service Associate to support our Property & Casualty team in delivering accurate, timely, and high-quality service to clients.
Motor Vehicle Direct Client Service Specialist I State of VermontMotor Vehicle Direct Client Service Specialist IMontpelier, VTTitle: Motor Vehicle Direct Client Service Specialist I Application Deadline Date: 03/05/2026 Req ID: 54443 Department: Transportation Agency Location: Montpelier, VT, US Position Type: Permanent Schedule Type: Full Time Minimum Salary: $22.07 Maximum Salary: $34.23. The States total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including: 80% State paid medical premium and a dental plan at no cost for employees and their families.
Administrative Assistant/Client Service Coordinator Jambalaya Group RecruitingAdministrative Assistant/Client Service CoordinatorSouth Burlington, VermontThe Administrative Assistant / Client Service Coordinator serves as the first point of contact for clients and visitors and plays an essential role in ensuring the office operates smoothly and professionally each day. GuideWorth Advisors, a Private Wealth Advisory Practice of Ameriprise Financial, is seeking a full-time Administrative Assistant / Client Service Coordinator to join our dynamic and growing team.
NewClient Service Associate Morgan StanleyClient Service AssociateColchester, VermontOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit).
Registered Client Service Associate Morgan StanleyRegistered Client Service AssociateColchester, VermontOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit).
Financial Services Tax - Real Estate Manager PricewaterhouseCoopers LLPFinancial Services Tax - Real Estate ManagerMontpelier, VT$99,000–$266,000 / yearAs a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables. Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions.
Managed Services - Senior Data Engineer - Senior Manager PricewaterhouseCoopers LLPManaged Services - Senior Data Engineer - Senior ManagerMontpelier, VT$124,000–$280,000 / yearPreference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Financial Services Tax - Real Estate Senior Manager PricewaterhouseCoopers LLPFinancial Services Tax - Real Estate Senior ManagerMontpelier, VT$124,000–$335,000 / yearOur team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. As part of the Real Estate team you are expected to provide exceptional technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients needs.
Risk & Independence Contract Specialist Senior Manager - Advisory Consulting Services PricewaterhouseCoopers LLPRisk & Independence Contract Specialist Senior Manager - Advisory Consulting ServicesVT$91,000–$321,500 / yearLeading the substantive negotiation of complex commercial contracts; Reviewing and redlining detailed risk, legal, and commercial contract terms; Understanding of professional advisory/consulting service offerings, performance details, and related business strategies, including large-scale technology transformations, vendor selection and assessments, small to medium scale system implementations and AI roadmaps, and business integrator/change management projects; Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations; Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties; Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.
Client Success Manager (MedInsight) Milliman IncClient Success Manager (MedInsight)VT$90,620–$145,130 / yearClient Success Managers collaborate closely with clients through regular engagement, identifying opportunities to improve outcomes, championing data-driven decision-making, and optimizing data processes to maximize the value clients receive from their MedInsight investment. MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.
Volunteer Services Coordinator State of VermontVolunteer Services CoordinatorSouth Burlington, VTTwo years of full-time college coursework OR an associate''s degree AND four (4) years or more of experience at a technical or professional level in social services, community organizations, education, or a related human resource program. Conviction History Requirements: Candidates who have any felony conviction record or who, within the past five (5) years, have been placed under supervision or sanctioned for a misdemeanor conviction must receive a waiver from the Commissioner of Corrections in order to be considered for employment.
Account Manager - Hotel Valet Services Towne Park LtdAccount Manager - Hotel Valet ServicesBurlington, VT$60,000–$65,000 / yearThe associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact.
Senior Business Development Manager Ericsson Mobile Financial Services Telefonaktiebolaget LM EricssonSenior Business Development Manager Ericsson Mobile Financial ServicesVTThis role is a hybrid position with the expectation to work onsite (3) three days a week in the Ericsson office located in Plano, TX, Austin, TX, Bellevue, WA, Boise, ID, Irvine, CA, Lewisville, TX, Morristown, NJ, New York, NY, Overland Park, KS, Santa Clara, CA, or Washington, DC. Drive consultative and solution selling by understanding customer business needs, shaping value-led propositions, and positioning Ericsson Mobile Financial Services capabilities to address strategic, operational, and commercial priorities.
Supervisor - Private Client Group (Personal Lines) Insurance Office of AmericaSupervisor - Private Client Group (Personal Lines)Montpelier, VTRemote$85,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. About the Role: The Private Client Group Supervisor is responsible for overseeing the daily operations of the Private Client Group team while maintaining a small book of business and ensuring exceptional client service.
Manager, Accounting Services SercoManager, Accounting ServicesMontpelier, VTLead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
R&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLPR&I Managed Services Deals Desk Senior ManagerMontpelier, VT$91,000–$321,500 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.
Care Manager - Adult Intensive Services Howard CenterCare Manager - Adult Intensive ServicesBurlington, VermontProvide case management and support services to adults residing in Chittenden County who are living with psychiatric disabilities and some with co-occurring substance use challenges. Accrue 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more.
Care Manager - Adult Intensive Services (Part Time) Howard CenterCare Manager - Adult Intensive Services (Part Time)Burlington, VermontProvide case management and support services to adults residing in Chittenden County who are living with psychiatric disabilities and some with co-occurring substance use challenges. Accrue 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more.
Risk & Independence Contract Specialist Senior Manager - Managed Services PricewaterhouseCoopers LLPRisk & Independence Contract Specialist Senior Manager - Managed ServicesMontpelier, VT$91,000–$321,500 / yearLeading the substantive negotiation of complex commercial contracts; Reviewing and redlining detailed risk, legal, and commercial contract terms; Understanding of managed services offerings and related contract terms and conditions, performance metrics, and experience with (1) finance managed services - payroll, accounting, reporting, treasury and broader finance and accounting operations, (2) technology managed services - IT infrastructure, cloud, data analytics, application delivery maintenance application managed services, (3) cyber managed services, or (4) risk & regulatory managed services - regulatory compliance and enterprise risk programs; Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations; Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties; Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients' procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.
Client Intake and Processing Specialist Plattsburgh Creative SignsClient Intake and Processing SpecialistPlattsburgh, New YorkJob Summary Converts sales leads into clients through a process of analyzing customers' needs, set up account, Assist providing feed back to clients, facilitating successful customer transition from sales to production, writing and facilitating change orders, and ensuring referral source retention and customer satisfaction via quality control process. Our corporate culture is both employee and customer friendly, focused on providing our customers with honest, high-quality signage with a professional exceptional buying experience.
Managed Services - Microsoft Director PricewaterhouseCoopers LLPManaged Services - Microsoft DirectorMontpelier, VT$155,000–$410,000 / yearWorking in this area, you will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Microsoft applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Senior Manager of Proposal Writing (US State & Local Health and Human Services) MaximusSenior Manager of Proposal Writing (US State & Local Health and Human Services)Burlington, VTRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with cross-functional teams including sales, marketing, technical experts, and graphic designers to develop comprehensive proposals.
NewManaged Services Consultant - Sr Sprinklr IncManaged Services Consultant - SrVT$92,000–$153,000 / yearSprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands.
Client Manager - Benefits Division The IMA Financial Group IncClient Manager - Benefits DivisionBurlington, VT$59,400–$75,000 / yearOur plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.
Client Manager - Benefits Division IMA Financial GroupClient Manager - Benefits DivisionBurlington, VT$59,400–$75,000 / yearOur plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.
Construction Services Program Lead Dubois & King IncConstruction Services Program LeadVT$100,000–$120,000 / yearEstablished in 1962, DuBois & King provides multidisciplinary consulting engineering services to federal and state agencies, municipalities, health care and educational facilities, airports, industrial and commercial building projects, energy producers, and the telecommunication industry. This position will oversee construction phase services, resident and inspection staff, and coordinate with engineering divisions to provide construction adjacent tasks during non-construction months, managing the workload for the entire Construction Group.
NewClient Relationship Specialist GFI-Team IkigaiClient Relationship SpecialistBurlington, VTRemoteAssociates share financial knowledge, education, and strategies for business matters, investments, insurance based protection, retirement, savings and estate planning to help clients and business owners progress financially. You'll be challenged to think creatively and work collaboratively with a team of like-minded individuals who share your passion for making a difference.
Client Success Coordinator ComscoreClient Success CoordinatorMontpelier, VTRemote$60,000–$65,000 / yearWith a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. The Coordinator plays a critical role in supporting client deliverables while learning Comscore’s tools, data sets, and reporting processes to grow into progressively more client-facing responsibilities.
Project Manager - Professional Services MaximusProject Manager - Professional ServicesBurlington, VTFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Work with relational database management systems (MS SQL Server) and analytical processing systems; ensure data accuracy and validate all data collection methods used in reporting projects.
Remote Sales Consultant – Financial Services NexeraRemote Sales Consultant – Financial ServicesBurlington, VTRemote$4,001–$6,300In this role, you will help families find the right financial protection coverage for their needs — working entirely by phone and Zoom from your home. Life and Health Insurance License required before start date — or demonstrated willingness to obtain quickly (exam prep resources provided).
Corrections Services Specialist II State of VermontCorrections Services Specialist IIBurlington, VTactivities and programs for facility units, or for offenders in a field. This position acts as a liaison for the Department with Community Boards.
Human Services Case Aide II - Temporary - Continuous Recruitment State of VermontHuman Services Case Aide II - Temporary - Continuous RecruitmentWilliston, VTThe State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The work includes gathering information for case files, administrative support, client interaction for contact visits, and taking children and clients to appointments.
Registered Nurse - Developmental Services Howard CenterRegistered Nurse - Developmental ServicesBurlington, VermontWork with multidisciplinary teams in our Developmental Services programs to ensure the provision of quality health services for individuals with intellectual and developmental disabilities (IDD). Consider this position if you are passionate about providing education, coordinating care, facilitating communication between providers, monitoring labs, and consulting on medical or medication issues.
Work From Home - Client Benefits Representative Global Elite Empire ConsultantsWork From Home - Client Benefits RepresentativeColchester, VermontAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
Private Client Advisor KeyCorpPrivate Client AdvisorPlattsburgh, NYCoordinate all aspects of investment product delivery within assigned Branch(es), including the in person coaching and mentoring of branch personnel, client management, service delivery and other resources in order to maximize client needs/best interest-based sales production. Responsible for growing new clients and expanding existing relationships with clients more than $50,000 in investable assets and will specifically target and execute a consistent sales process and financial plan for clients and prospects with investable assets between $250,000 to $2 Million.
Managed Services Salesforce Director PricewaterhouseCoopers LLPManaged Services Salesforce DirectorVT$155,000–$410,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Director, you will set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations.
Financial Services Professional New York Life Insurance Company - Tony CaligarisFinancial Services ProfessionalColchester, VTOur commitment to helping clients secure their financial futures has earned us a stellar reputation, while our supportive work environment and focus on employee development make us a great place to build your career. Join New York Life Insurance Company as a Financial Services Professional in Colchester, VT, and embark on a rewarding career helping clients achieve their financial goals.
Custodial Services Worker - KDP - Essex Junction AramarkCustodial Services Worker - KDP - Essex JunctionVT$18–$24 / hourAs a Custodial Services worker on our team, you'll take on the important job of keeping our operations and locations clean, so that our customers can stay happy and healthy. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Acute Residential Counselor Floater – Developmental Services: Crisis Stabilization Howard CenterAcute Residential Counselor Floater – Developmental Services: Crisis StabilizationBurlington, VermontGenerous time off starting at 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more. Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education.
Acute Residential Counselor Floater - Developmental Services: Specialized Care (Full-Time & Part-Time) Howard CenterAcute Residential Counselor Floater - Developmental Services: Specialized Care (Full-Time & Part-Time)Burlington, VermontGenerous time off starting at 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more. Three to four years of experience in a human services or combination of education and experience from which comparable knowledge and skill has been acquired.
Licensed Clinical Supervisor - Outpatient Services Howard CenterLicensed Clinical Supervisor - Outpatient ServicesBurlington, VermontThe focus of this position is to provide supervision, program oversight, individual and family therapy to children, teens and families seeking outpatient therapy at our 1138 Pine Street (Burlington) location. Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!
Clinician - Family and Community Based Services Howard CenterClinician - Family and Community Based ServicesBurlington, VermontFamily and Community Based Services provide individualized, child-centered and family friendly supports to help families with children ages 4-17 who have significant emotional, behavioral or mental health challenges. 3-5 years' experience working with children and families with emotional and behavioral disabilities, care coordination and knowledge of community resources.