JobotNewClient Accounting Manager - CAAS JobotClient Accounting Manager - CAASEllicott City, MD$110,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A top public accounting firm based out of the Southeast is looking for a CAAS Manager and Supervisor to support their rapidly growing Client Accounting Services.
Company ConfidentialNewResidential HVAC Service Tech and Installer - $2,0000 Sign on Bonus Company ConfidentialResidential HVAC Service Tech and Installer - $2,0000 Sign on BonusOwings Mills, MDThe ideal candidate will have a strong background in servicing, repairing and installing residential HVAC systems, including furnaces, air conditioners, heat pumps, and other related equipment. If you have a passion for providing exceptional service to homeowners and have a strong technical background in HVAC systems, we want to hear from you.
Digital Realty TrustNewDirector, Global Client Delivery - Strategic Accounts Digital Realty TrustDirector, Global Client Delivery - Strategic AccountsAshburn, VAPlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Serves as the single point of contact for in-region and/or global project deliverables for one or several global strategic accounts; responsible for alignment with contract terms, coordinating across internal functions, processes, and stakeholders to deliver seamless service and a globally consistent client experience.
System OneNewRail Services Technician System OneRail Services TechnicianLandover Hills, MD$48,000–$70,000 / yearSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Preparation of the job to be be accomplished by studying any document related but not limited to assembly instructions, FMIs, blueprint specifications, as well as have a good understanding of parts lists, subassemblies, tools, and materials.
System OneNewCustomer Service Retail Associate System OneCustomer Service Retail AssociateBethesda, MD$18–$19.50 / hourAssist to achieve budgeted financial performance through effective salesmanship, using good judgment to solve problems, and ensuring loss prevention protocols are executed at all times. Must possess mobility to work in a retail setting, and the stamina to maintain attention to detail despite interruptions, strength to lift and carry boxes of books weighing up to 50 pounds.
JobotNewAudit Manager (Construction) JobotAudit Manager (Construction)Gaithersburg, MD$110,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a dynamic and forward-thinking public accounting firm dedicated to providing top-tier audit, tax, and advisory services to a diverse range of clients.
JobotNewProject Manager JobotProject ManagerDulles, VA$100,000–$150,000 / yearA nationally recognized construction services organization with a strong local-market operating model, focused on building regional teams that support employee growth, community involvement, and long-term client relationships. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
JobotNewTax Manager (Remote) JobotTax Manager (Remote)Frederick, MDRemote$115,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Proven experience with 1031 Exchanges, tax planning, federal and state tax, income tax preparation, gift tax, S Corp, tax returns, and corporate tax returns.
JobotNewSr Tax Manager JobotSr Tax ManagerRockville, MD$180,000–$225,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a regional full service accounting and consulting firm with offices located Rockville, MD serving businesses in real estate, construction, financial services, high net worth individuals, etc.
Securitas TechnologyNewLow Volatage Installation Service Technician Securitas TechnologyLow Volatage Installation Service TechnicianAshburn, VA$29–$38More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.
FedExRetail Customer Service Associate FedExRetail Customer Service AssociateRockville, Maryland$19.70–$23.17 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Sport ClipsNewLicensed Assistant Salon Manager Sport ClipsLicensed Assistant Salon ManagerHampstead, MD$32–$38 / hourSport Clips Haircuts in Hampstead is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional client experience. See Sport Clips Inc Privacy Policy at https://www.sportclipscareers.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NOVA ParksNewFacility and Event Sales Manager NOVA ParksFacility and Event Sales ManagerLeesburg, VA$63,426.89–$76,364.15 / yearConsiderable ability to deal effectively with the public and special interest groups, and to provide a strong positive public relations program; with considerable ability to interpret and explain NOVA Parks policies, rules, and procedures to employees and to the public. Experience: Three years of progressively responsible experience as special events coordinator, or any equivalent combination of education, training, or experience which provides: Ability to work a flexible schedule including most weekends and evenings.
Weichert, RealtorsMortgage Advisor Weichert, RealtorsMortgage AdvisorGermantown, MDEstablished in 1980 to offer real estate-related financial assistance to the customers of Weichert, Realtors, Weichert Financial Services has a unique opportunity for a Mortgage Advisor to as they help our clients achieve the American Dream of Homeownership. Working with our Realtor partners, our mortgage advisor prequalifies prospects, issues pre-approvals, stays in contact with customers during the home search process, and works closely with customers until they close their transaction.
PlanIT GroupNewIT Project/Program Manager PlanIT GroupIT Project/Program ManagerReston, VAProvide team with data analysis digital collaboration, experience, O365 upgrades 160K machines that needed to be upgraded prior to user migration to Office 365, and review and analysis of user information to schedule weekly migrations. Consult with management and customers regarding product feasibility and viability of network infrastructure plans and designs and includes emerging technology and product supportability into design and implementation.
Company ConfidentialClient Services Coordinator Company ConfidentialClient Services CoordinatorWashington, DC$22–$28 / hourFull timeServe as the front desk point of contact, professionally welcoming clients and visitorsPrepare clients and families for the clinical intake and assessment processInitiate and complete essential demographic, insurance, and referral data collection via telephone or in-person interactionsSchedule appointments and determine if clients meet criteria for routine, urgent, or emergent careVerify insurance authorizations and ensure all required authorizations and re-authorizations are secured prior to service delivery and maintained throughout treatmentCollect copays and ensure proper tracking of all front-desk activities that lead to billable transactionsCoordinate communication between clients, clinicians, and external providers to ensure timely coordination of careWork closely with Psychiatrists and behavioral health providers to finalize visit documentation, secure required signatures, and establish future appointmentsMaintain all client health information in strict adherence to HIPAA privacy and security regulationsManage encounter data and provide accurate, periodic reports on key metrics including kept appointments, cancellations, demographics, and authorization statusPrepare continuity of care reports and actively participate in organizational quality improvement activitiesProvide clients with appropriate alternative resources and external information when necessaryProvide dedicated administrative and logistical support to assigned clinical programs. Bachelor's Degree or degree in a health-related fieldAt least 2 years of experience in a medical office setting, with preference for experience in Substance Abuse and/or Behavioral HealthAdvanced competence in Microsoft Office Suite and knowledge of electronic health record (EHR) systemsExceptional organizational skills and meticulous attention to detailProven ability to manage multiple priorities and complex tasks simultaneouslyStrong knowledge of insurance benefits and claims processesSuperior oral and written communication skills suitable for professional correspondence and client interactionsStrong customer service skills and ability to serve as a dedicated advocate for clients.
System OneNewGeneral Manager (Scaffolding Projects) System OneGeneral Manager (Scaffolding Projects)20724, MDThe Operations Manager and field leadership team will report directly to this role, with responsibility for executing daily operations, workforce planning, scheduling, and project coordination to meet the demands of complex scaffolding installations. The General Manager will oversee a growing regional team supporting scaffolding construction projects, delivering safe, efficient, and compliant access solutions across a range of job sites.
Appian CorporationNewCustomer Success Manager (Technical, Top Secret Clearance) Appian CorporationCustomer Success Manager (Technical, Top Secret Clearance)McLean, VAGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.
Appian CorporationNewCustomer Success Manager (Technical) Appian CorporationCustomer Success Manager (Technical)McLean, VAGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.
System OneNewBusiness Development Manager System OneBusiness Development ManagerRockville, MD$65,000–$120,000 / yearSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Collaborate closely with recruiting and delivery teams to ensure strong execution and client satisfaction.
MicrosoftNewSenior Finance Manager, Public Sector Customer Success MicrosoftSenior Finance Manager, Public Sector Customer SuccessReston, VA$96,500–$188,400 / yearMasters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 6+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR Bachelors degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR equivalent experience. Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership or finance, or related field OR Bachelors Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience.
bdo consultingTransaction Advisory Manager - Financial Due Diligence (FDD) bdo consultingTransaction Advisory Manager - Financial Due Diligence (FDD)McLean, VA$100,000–$170,000 / yearThe annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual.
Pratum CompaniesCommunity Manager (HUD-Affordable Housing) Pratum CompaniesCommunity Manager (HUD-Affordable Housing)Rockville, MD$80,000–$85,000 / yearFull timeThis role is exempt and has an anticipated annualized base salary range of $80,000-$85,000 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. The Community Manager’s primary responsibility and role is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, superb customer service, and manage all aspects of the apartment community operations under their portfolio.
Pratum CompaniesTraveling Community Manager (Affordable Housing) Pratum CompaniesTraveling Community Manager (Affordable Housing)Gaithersburg, MD$55,000–$75,000 / yearFull timeThis role is exempt and has an anticipated annual pay range of $55k-75k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. Strong operational, compliance and regulatory understanding, including deep HUD Project Based Section 8 programs and Low-Income Housing Tax Credit (LIHTC) familiarity and knowledge.
Slalom LLCFederal Account Lead - Centers for Medicare & Medicaid Services (CMS) Slalom LLCFederal Account Lead - Centers for Medicare & Medicaid Services (CMS)District of Columbia, DCFull timeYou'll be part of a mission-driven team helping the Centers for Medicare & Medicaid Services (CMS) and its operating divisions achieve transformative outcomes that improve the nation's health, strengthen data-driven decision-making, and modernize the digital health experience. We're seeking a strategic, growth-oriented, and technology-savvy leader who thrives at the intersection of healthcare mission enablement and digital innovation-someone who understands both federal health IT dynamics and modern technology transformation (cloud, data, artificial intelligence, and CRM modernization).
Lennar HomesNewDue Diligence Manager Lennar HomesDue Diligence ManagerColumbia, MD$80,297.82–$125,948 / yearFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Research and analyze approvals/permits, zoning, engineering plans, improvement estimates, off-site, phase 1 environmental reports, improvements/contributions, soils/geology, wetlands, utilities, affordable housing component/contribution, surveys and building costs.
Pratum CompaniesNewGeneral Maintenance Manager (Multi-Family Housing) Pratum CompaniesGeneral Maintenance Manager (Multi-Family Housing)Washington, DC, DC$85,000–$95,000 / yearFull timeStrong knowledge of building systems and construction methods, including mechanical, plumbing, roofing, HVAC, electrical and elevators in high-rise, mid-rise and garden style communities, experience to include a strong understanding of complex central plant mechanical systems (cooling towers, heat exchangers, boilers, chillers, pumping systems, BAS) and site life safety systems (fire panel, wet/dry sprinklers, generators, etc.) and elevator maintenance. • Support procurement and performance services related to maintenance, including, but not limited to, vendor service and general contracts, such as waste disposal, preventive maintenance, pest management, capital projects and repairs at the sites and all associated equipment in a safe and workmanlike manner in accordance with company policies and procedures.
Company ConfidentialAssistant Community Manager - Tax Credit & HUD Company ConfidentialAssistant Community Manager - Tax Credit & HUDReston, VA$25–$29 / hourFull timeAccounts receivable and collections experience 2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry LIHTC/Section 8 designations Attention to detail and ability to work independently on assignments Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet This role is non-exempt with a pay rate of $25-29 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by Low-Income Housing Tax Credit (LIHTC) and HUD Section 8 regulations.
Pratum CompaniesNewMobile Community Manager (Affordable Housing) Pratum CompaniesMobile Community Manager (Affordable Housing)Washington, DC$55,000–$75,000 / yearFull timeThis role is exempt and has an anticipated annual pay range of $55k-75k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. Strong operational, compliance and regulatory understanding, including deep HUD Project Based Section 8 programs and Low-Income Housing Tax Credit (LIHTC) familiarity and knowledge.
Whelan SecurityClient Services Manager Whelan SecurityClient Services ManagerLandover, MDRoutinely visit and inspect supervisors and security officers assigned to accounts within the business unit, including but not limited to reviewing reports, providing training & guidance, evaluating proficiency ensuring compliance to contract specifications as well as GardaWorld policy, providing assistance when necessary, and initiating corrective action as required . GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.
Cravath, Swaine & Moore LLPClient Services and Events Coordinator Cravath, Swaine & Moore LLPClient Services and Events CoordinatorWashington, DC$60,000–$70,000 / yearThe position also provides travel support, including assisting with travel approvals and authorizations, maintaining travel records, pulling reports and providing day-to-day support in partnership with our external travel service provider. OVERVIEW: The primary responsibility of the Client Services & Events Coordinator is to consistently provide high‑quality, professional service to internal and external clients.
MeeDerbyAccount Manager, Client Services and Recruiting Support MeeDerbyAccount Manager, Client Services and Recruiting SupportWashington, DCOur client is seeking an Account Manager to partner closely with senior leadership (working day-to-day with the owner) to strengthen client relationships, drive a high-touch interview process, and ensure fast, proactive communication across searches. Experience in client-facing roles where speed, precision, and relationship management matter (professional services, recruiting coordination, account management, etc.).
News CorpClient Services - Technical Support Representative / Analyst News CorpClient Services - Technical Support Representative / AnalystGaithersburg, MDRemote$55,000–$70,000 / yearBeginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barrons, MarketWatch and Financial News. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
American Technology Services LLCClient Manager Consulting Services American Technology Services LLCClient Manager Consulting ServicesWashington DC, DCPart timeCoordinate and oversee client projects to ensure timely delivery, adherence to budgets, and alignment with client expectations. Create and maintain a comprehensive book of information for each client, including network configurations, service histories, and project details.
Marsh LLCNewHR Leader, Private Client Services Marsh LLCHR Leader, Private Client ServicesRockville, MDRemote$129,600–$194,300 / yearThis senior leadership role requires a proven record of leading complex HR organizations in growth-oriented, professional services or financial services environments, with deep expertise in organizational effectiveness, talent systems, and change leadership. We'd love to meet you if your professional track record includes these skills: Human Resources leadership experience required, with 8-10 years generalist experience including strong knowledge of HR employment law, policies/practices, recruiting and organizational development, including workforce planning .
Withum Smith+Brown, PCPrivate Client Services Tax Supervisor Withum Smith+Brown, PCPrivate Client Services Tax Supervisorcolumbia, MDAs a Private Client Services Tax Supervisor based out of our Columbia, MD or Tysons Corner, VA offices, you'll work alongside an integrated team of seasoned, well-known CPAs and industry leaders. Withum's Tax Services Group is made up of a brilliant team of tax specialists that work to ensure tax reporting obligations are met in an accurate and timely manner and minimize or defer the payment of taxes.
GallagherNewClient Service Manager - Commercial Lines GallagherClient Service Manager - Commercial LinesColumbia, MarylandRemoteThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. How you'll make an impact: Manage the renewal process by gathering client information, analyzing their needs, and helping deliver timely, tailored solutions.
Moore DM GroupNewBilingual - Client Services Representative Moore DM GroupBilingual - Client Services RepresentativeHagerstown, MDAs the Client Services Representative - Bilingual Spanish 12:30pm - 9:00pm, you will manage one-on-one donor relationships with callers, representing Moore clients based on client expectations and guidelines via inbound calls, outbound calls, andemail management. To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays and generous paid time off so you can have the time and space to recharge pursue your other passions and be with the people you care about.
DSPoliticalClient Services Associate DSPoliticalClient Services AssociateWashington, DCRemoteFull timeDSPolitical pioneers the best integration of data and technology to persuade audiences and deliver wins for Democratic and progressive candidates, causes, and issues with the most efficient and effective digital advertising campaigns in politics and issue advocacy. Our award-winning team works hand-in-hand to develop and deploy leading-edge solutions, uniquely crafted to reach the audiences our clients need to be successful in both the public affairs, corporate communications, and political arenas.
Yount Hyde & Barbour PCClient Services Coordinator Yount Hyde & Barbour PCClient Services CoordinatorOwings Mills, MDPart timeThe CSC holds a highly production-focused role, working closely with Client Liaison Specialists and Office Administrators to keep work progressing efficiently. The Client Services Coordinator (Tax) performs a variety of administrative functions in support of senior management to ensure exceptional client service and efficient operations.
Broadcom IncClient Services Consultant Broadcom IncClient Services ConsultantReston, VA$106,900–$190,000 / yearYou will take the pulse of the industry, translate complex customer pain points into innovative architectural solutions, and serve as a public-facing voice for our K8s ecosystem through innovative solutioning, technical blogging, and thought leadership. Customer Advocacy: Interface with customers to dissect highly complex, distributed systems issues and articulate them back to the product team as actionable roadmaps.
Holland & SherryClient Services Representative Holland & SherryClient Services RepresentativeOwings Mills, MDFull timeProvides a thoughtful customer service experience to clients throughout the ordering process via email and phone • Generates quotes, perform stock checks, place orders, and advise tracking. Who we are: From our inception in1836, when Stephen Holland and Frederick Sherry began as woolen merchants in London’s Golden Square, Holland & Sherry has specialized in the finest textiles for the apparel industry.
The Bob & Ronna GroupClient Services Coordinator The Bob & Ronna GroupClient Services CoordinatorEllicott City, MDAs a key member of our team, you'll help bring beautiful homes to market, support our agents behind the scenes, and play an essential role in delivering an exceptional client experience from start to finish. This is more than an administrative role — it's an opportunity to build a career in real estate while working alongside high-performing agents in a dynamic, supportive environment.
Rapid FinanceClient Service Specialist (Customer Service) Rapid FinanceClient Service Specialist (Customer Service)Bethesda, MDFull timeA day in the life of our Client Service Team may include: Providing quality client service to merchants and partners via phone and email by processing transactions accurately and resolving issues to streamline our internal funding process. We are seeking to add a Client Service Specialist to provide excellent support and account management to our merchants/partners with daily transactions; client inquiries via phone and email; and problem-solving per company policies.
Merit Financial AdvisorsSenior Client Service Manager Merit Financial AdvisorsSenior Client Service ManagerRockville, MDBest Places To Work for Financial Advisors 2018-2024: Best Places to Work for Financial Advisors 2018, 2019, 2020, 2021, 2022, 2023, and 2024 – Recognized firms were required to be a registered investment advisor (RIA) that has been in business at least one year and having a minimum of 15 full-time/part-time employees. Review account transactions daily to monitor trade requests placed, confirm deposits posted, transfers received, confirm client withdraw requests sent, etc.
Dow Jones & Co IncClient Services - Technical Support Representative Dow Jones & Co IncClient Services - Technical Support RepresentativeGaithersburg, MD$55,000–$70,000 / yearAt least 3 years' customer service/technical support experience • Ability to make customers (internal & external) and their needs a primary focus, thereby developing and sustaining productive customer relationships • Experience supporting web and mobile applications along with a thorough understanding of troubleshooting browser related issues • Understanding of Web services (SOAP, REST, WSDL, XML) and relational databases • Experience supporting sites using API and SDK integrations • Knowledge of networking or communication protocol including HTTP, FTP, and other common protocols • Ability to follow documented troubleshooting steps and accurately log interactions into the corporate CRM • High level understanding of how to troubleshoot network connectivity issues related to a customer's network infrastructure • Experience explaining complex products and technical issues in a level appropriate to the audience • Ability to assimilate complex product knowledge and identify appropriate solutions • Prior experience with Salesforce and NetSuite (a plus) • College degree -OR- relevant experience. • Provide technical support for developers who are implementing one or more of OPIS' API's products • Act as a liaison for partners or integrators during installation / implementation of OPIS products and solutions • Develop and maintain documentation needed by support staff, including troubleshooting steps, installation instructions, new tools overviews, and contact lists • Attend and implement product and customer service training programs • Perform investigation and analysis to solve problems and escalate issues to product management and development • Notify management and customers of platform or product troubles through a tiered notification and escalation process • Be responsible for the effectiveness, quality and timeliness of trouble resolution, quality of service and implementation success • Work closely with the various Systems / Technology / Development groups, including OPIS/Dow Jones Global Operations, Product Development Group, Product Testing Group, Information Technology and other key departments within OPIS/Dow Jones as needed • Assist with coverage for other regions or for any "on call" or weekend duties.
Whitman-Walker HealthCLIENT SERVICES REPRESENTATIVE BILINGUAL Whitman-Walker HealthCLIENT SERVICES REPRESENTATIVE BILINGUALWashington, DCThe Client Services Representative is Whitman-Walker Healths centralized patient-facing department responsible for assisting patients in the medical, dental, behavioral health, and other areas across the health center with accessing care and facilitating billing. • Possess the ability to establish and maintain professional working relationships with all levels of staff, patients, and the public, and to work comfortably with people with HIV, and persons with different ethnicities, sexual orientations, gender identities, color, religions, marital status, national origin, age, disability, and veteran status.
MedalliaClient Services, Consultant MedalliaClient Services, ConsultantMcLean, Virginia$60,000–$89,000 / yearMedallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions. Maximizing Client ROI: Act as a trusted advisor to ensure the client isn't just "using the tool," but extracting real business value—optimizing processes and improving key performance indicators (KPIs) through the platform.
MedalliaClient Services, Consultant (Public Sector) MedalliaClient Services, Consultant (Public Sector)McLean, VirginiaMaximizing Client ROI: Act as a trusted advisor to ensure the client isn't just "using the tool," but extracting real business value—optimizing processes and improving key performance indicators (KPIs) through the platform. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.
Alera GroupClient Service Representative Alera GroupClient Service RepresentativeFrederick, MarylandWhat You'll Do / Your ImpactClient Partnership & Risk StrategySupport Commercial Lines Account Managers with day-to-day servicing of existing client accounts. Why Alera GroupMeaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction.