Lead operational improvements across client delivery functions; evaluate current processes and workflows, identify sources of delay, rework, and inefficiency, and implement scalable solutions that improve service delivery and operational performance. ThisindividualwillpartnercloselywithSales,ClientServices,Operations,IT,andFinancetostrengthenoperationaleffectiveness,supportbusinessgrowth,anddeliverexceptionaloutcomesforclientsandinternalstakeholders.