Customer Service Coordinator I Integrated Resources, IncCustomer Service Coordinator ITewksbury, MASummary Act as the first line of contact on the 800# phone line, working directly with North American customers and a wide spectrum of client’s Life Sciences employees including Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing, and Scientific Support. Attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Customer Service Representative AmeriVetCustomer Service RepresentativeMedway, MassachusettsPerforms end-of-day procedures each evening, including balancing the cash drawer, running daily reports, preparing and making a bank deposit as needed, and presenting reports and deposit receipts to the Practice Manager or owner. Follows established hospital guidelines for communicating with clients in different types of situations, such as general inquiries, scheduling appointments, routine and non-routine medical questions, patient emergencies, and prescription refills.
Customer Service Manager TransCore Partners LLCCustomer Service ManagerAuburn, MA$70,000–$90,000 / yearThe Manager coordinates processing and reporting activities with the Customer Care Supervisors to ensure that policy and procedure integrity is maintained and also manages all activities of Customer Care Operations, maintaining optimum service levels for E-ZPass MA and PAY BY PLATE MA (PBP) accounts. Coordinate daily activities that ensure Customer Care operations and its staff provide excellent customer service, supervises and supports all established policies and procedures and keeps TransCore management and MassDOT appraised of the status of Customer Care Center operations.
Customer Service Coordinator Nesco Resource, LLCCustomer Service CoordinatorTewksbury, MA$17–$19 / hourThis role supports North American customers while collaborating with multiple internal departments, including Sales, Accounting, Credit, New Accounts, Complaints, Pricing, Quality Control, Product Management, Manufacturing, Warehouse/Distribution, Marketing, and Scientific Support. The ideal candidate will provide exceptional customer service, process orders accurately, resolve customer issues, and build strong relationships with both customers and internal stakeholders.
Commercial HVAC Service Manager GpacCommercial HVAC Service ManagerNeedham, MA90000–120000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. This is an outstanding opportunity for a proven HVAC leader who thrives in a fast-paced, team-oriented environment and is passionate about delivering exceptional service.
REMOTE Member Service Rep (MUST LIVE IN MASSACHUSETTS) The Panther GroupREMOTE Member Service Rep (MUST LIVE IN MASSACHUSETTS)Westborough, MARemoteResolve escalated / complex customer issues by utilizing analytical and researching skills; as necessary, directly coordinate with insurers, payers, providers, clients and advocacy groups in order to completely resolve an issue . The nature of this position requires a particular emphasis on reliability and flexibility in shift schedules in order to ensure that the service level requirements of our clientele are consistently achieved and proficiency in delivering exceptional customer service.
Customer Service Rep I eTeam Inc.Customer Service Rep IWaltham, MA$16.50 / hour2 years of service or relevant experience preferred We re looking for candidates with a hybrid background in customer success and customer service, with strong skills in client communication, issue resolution, and relationship management, along with experience in both proactive engagement and reactive support. The role requires a commitment to meeting key performance indicators (KPIs), adhering to outreach protocols, and delivering an exceptional customer experience.
Director, Customer Service Direct Hire Newton, MA Ultimate Staffing ServicesDirector, Customer Service Direct Hire Newton, MAWest Newton, Massachusetts$100,000–$120,000This role oversees customer service representatives and dispatch coordinators responsible for handling inbound service calls, creating work orders (technician visits), and managing customer communications. The Director will drive call center performance, reduce downtime through effective triage and dispatch, improve first-contact resolution, and ensure a professional, consistent experience for property managers, property residents, and commercial clients.
Customer Service Coordinator US Tech Solutions, Inc.Customer Service CoordinatorTewksbury, MA$18–$20 / hourScope of Position: In this role, you will act as the first line of contact on the 800# phone line, working directly with North American customers and a wide spectrum of company employees, including Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Centre, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersTewksbury, MATo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Customer Service/ Support Representative Koch IncCustomer Service/ Support RepresentativeMA$75,000–$90,000 / yearCustomer Service/ Support Representative - United States - 188275 - Koch. Koch Disruptive Technologies.
NewFront Desk Associate/Service Associate TRC Talent SolutionsFront Desk Associate/Service AssociateWaltham, MASSACHUSETTSAt TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers. This role will focus on assisting with day-to-day client service requests, processing transactions, handling client inquiries, and managing account-related documentation.
Customer Service Rep PD Brown University HealthCustomer Service Rep PDProvidence, RI$18–$25.82 / hourThe core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Uses proper telephone etiquette, an acquired broad base of knowledge and lab system functions and other resources to resolve problems and respond to customer inquiries in addition to assisting co-workers in the research and solution of unusual or complex problems and requests. Creates a daily problem report pending log and worksheet, and notifies customers through direct telephone contact of test and sample discrepancies which cannot be resolved at initial data entry; documenting resolution of these problems through a daily resolution log and creating labels to ensure samples will be forwarded appropriately for completion of testing.
NewCustomer Service Rep Brown University HealthCustomer Service RepProvidence, RI$18–$25.82 / hourCreates a daily problem report pending log and worksheet, and notifies customers through direct telephone contact of test and sample discrepancies which cannot be resolved at initial data entry; documenting resolution of these problems through a daily resolution log and creating labels to ensure samples will be forwarded appropriately for completion of testing. RESPONSIBILITIES: Uses proper telephone etiquette, an acquired broad base of knowledge and lab system functions and other resources to resolve problems and respond to customer inquiries in addition to assisting co-workers in the research and solution of unusual or complex problems and requests.
Salaried Account Manager - Hospital Security Securitas Security Services USA IncSalaried Account Manager - Hospital SecurityMarlborough, MAThis role serves as the primary point of contact for both clients and security personnel, ensuring exceptional service delivery, regulatory compliance, and a safe, secure environment. The Security Account Manager is responsible for the overall leadership, administration, and operational success of security services on-site.
Case Manager - Crisis Services ElwynCase Manager - Crisis ServicesPawtucket, RIDUTIES AND RESPONSIBILITIES: Work in partnership with the treatment team, with participation from natural supports, in the development of the resiliency plan (the intake assessment, functional behavior assessment (FBA)) and evaluation(s) which includes the identification of health care, behavioral health treatment, social services, advocacy, educational, recreational, and community resources to prevent further escalation/decompensation of the individual; Link and coordinate services for the individual based on the resiliency plan objectives. Provide updates, regarding client goals and the client's overall well-being, to the interagency team during meetings and service planning, sharing the resources that have been found for the families, identifying any additional family needs to ensure continuity of care and overall natural support system stability.
NewClient Manager, Parcel Division PCF Insurance ServicesClient Manager, Parcel DivisionStafford Springs, CTRanked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.
Environmental Services Department Manager Healthcare Services Group, Inc.Environmental Services Department ManagerLEXINGTON, Massachusetts$52,000–$55,000 / yearJoin Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. Additional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced.
Wealth Management Client Relationship Manager TIAAWealth Management Client Relationship ManagerWaltham, Massachusetts$71,300–$80,500 / yearRelated SkillsBusiness Development, Client Relationship Management, Collaboration, Consultative Communication, Continuous Improvement Mindset, Due Diligence, Practice Management Strategy, Prioritizes Effectively, Quantitative Analysis, Retirement Planning Selling, Sales, TIAA Products/Services Acumen, Wealth Management Anticipated Posting End Date: Wealth Client Relationship Manager Wealth Management Client Relationship Managers at TIAA spend their time partnering with Wealth Management Advisors on deepening the relationships we share with our clients and helping them grow their practice through referrals to deliver financial solutions that ignite the dreams of the people we exist to serve.
Senior Consultant, Accounting and Financial Advisory Services Baker Tilly Advisory Group, LPSenior Consultant, Accounting and Financial Advisory ServicesTewksbury, MassachusettsBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.