NewHome Improvement Sales Representative RenuityHome Improvement Sales RepresentativeSeattle, Washinton$150,000–$300,000Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle.
Retail Customer Service Associate FedExRetail Customer Service AssociateSeattle, WA$20.75–$24.37 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Client Services Navigator - YouthBuild YouthCareClient Services Navigator - YouthBuildSeattle, WA$31.29–$37.89 / hourFull timeEmployees who drive YouthCare vehicles as a requirement for their position must be at least 21 years old, possess a valid Washington State Driver’s License, meet minimum safe driving criteria established by the agency and our insurance company which includes completion of Van Certification trainings. COLLABORATION WITH CENTRALIZED CLIENT SERVICES TEAM: This position works in close collaboration with the Centralized Client Services (CCS) team to support coordinated service delivery, housing navigation, referrals, and access to community-based resources for residents.
Tenant Service Representative JLLTenant Service RepresentativeSeattle, WAFull timeWhether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.
Customer Service Representative III Mechanics BankCustomer Service Representative IIIBellevue, WAFull timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, traveler's checks purchases, stop payments, telephone transfers, direct deposits, cash advances, sight drafts, verifications of deposit, ATM card requests, wire transfers and other related matters. The Customer Service Representative III provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative III (Part-time, 25 hours/week) Mechanics BankCustomer Service Representative III (Part-time, 25 hours/week)Seattle, WAPart timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, traveler's checks purchases, stop payments, telephone transfers, direct deposits, cash advances, sight drafts, verifications of deposit, ATM card requests, wire transfers and other related matters. The Customer Service Representative III provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative II Mechanics BankCustomer Service Representative IIBellevue, WAFull timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of HomeStreet products and services.
Customer Service Representative II (Part-time, 25 hours a week) Mechanics BankCustomer Service Representative II (Part-time, 25 hours a week)Seattle, WAPart timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative II (25 hours per week) Mechanics BankCustomer Service Representative II (25 hours per week)Lynnwood, WAPart timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative II "Part Time- 25 hours/week" Mechanics BankCustomer Service Representative II "Part Time- 25 hours/week"Seattle, WAPart timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative Washington FederalCustomer Service RepresentativeSeattle, WA$21.75–$26.92 / hourFull timeAs a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
Customer Service Representative- Floater Washington FederalCustomer Service Representative- FloaterSeattle, WA$21.75–$26.92 / hourFull timeAs a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
Director: Corporate And Entrepreneurial Services Edmonds CollegeDirector: Corporate And Entrepreneurial ServicesLynnwood, WA$82,485.29–$92,670.20 / yearFull timeThe Director of Corporate & Entrepreneurship Services is an entrepreneurial leader responsible for driving growth in professional education, including developing corporate training partnerships, spearheading contract procurement and negotiation, delivering high-impact learning solutions, and engaging with C-Suite executives and representatives to advance organizational effectiveness for client partners. Additionally, the position will serve as the administrative lead for the Center for Professional Education, with two direct reports: 1) a Program Specialist 3 and 2) an Administrative Assistant 3. This is an exempt position that reports to the Dean of Business, Entrepreneurship, & Professional Education.
NewClient Services Representative National Veterinary AssociatesClient Services RepresentativeWA$18–$24 / hourThe Client Services Specialist is an invaluable member of the hospital team who works directly with a Hospital Manager and supporting medical staff to provide exceptional customer service while maintaining a smooth and efficient flow of clients and patients through the animal hospital. Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in-hospital procedures, and other services that require the doctors' and technicians' time.
NewClient Services Representative AspiretalentagencyClient Services RepresentativeSeattle, WashingtonRemoteAs a Client Services Representative, you will serve as a primary point of contact for clients, assisting with inquiries, providing service support, and helping ensure a smooth and seamless experience. This role is ideal for individuals who enjoy working with people, providing exceptional support, and helping create positive customer experiences.
NewClient Services Representative HTTravelsClient Services RepresentativeBellevue, WARemoteAs a Client Services Representative , you'll work directly with clients to answer questions, provide travel information, coordinate planning details, and ensure every client receives personalized service throughout their vacation planning experience. This role is ideal for individuals with backgrounds in customer service, client services, administration, scheduling, retail, healthcare, hospitality, education, banking, logistics, or any position where helping people is a priority.
Territory Sales Executive - Merchant Services Global Payment Holding CompanyTerritory Sales Executive - Merchant ServicesSeattle, WAFull timeEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service.
Outside Sales Representative - Software Global Payment Holding CompanyOutside Sales Representative - SoftwareSeattle, WAFull timeDuring the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Global Payments products and services, and maintaining regular communication with the Point of Sale District Manager.
Lead Client Service Representative CSR National Veterinary AssociatesLead Client Service Representative CSRSilverdale, WA$26–$30 / hourFor positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. This leadership role is ideal for someone who excels in customer service, thrives in a fast-paced environment, and is passionate about creating exceptional experiences for both clients and their pets.
Market Development Representative (Early Career, Inbound Sales) PitchBook DataMarket Development Representative (Early Career, Inbound Sales)Seattle, WAFull timeThis is a highly visible team that makes a direct and significant impact on our business by working closely with clients to position our products and services in a way that helps them achieve their goals. Our Market Development Representatives are the first point of contact for most of our new business opportunities and begin the full-funnel sales cycle that culminates in contract execution facilitated by our business development representatives.
Market Development Representative PitchBook DataMarket Development RepresentativeSeattle, WAFull timeThis is a highly visible team that makes a direct and significant impact on our business by working closely with clients to position our products and services in a way that helps them achieve their goals. Our Market Development Representatives are the first point of contact for most of our new business opportunities and begin the full-funnel sales cycle that culminates in contract execution facilitated by our business development representatives.
Inside Sales Representative MacDonald-Miller Facility Solutions, LLCInside Sales RepresentativeSeattle, WAFull timeOur clients trust their toughest projects with our integrated teams, including: New construction - Engineering, fabrication and installation of mechanical systems for new projects following lean construction practices . The Inside Sales Representative role reports to Laura Tatro - Inside Sales Manager on a collaborative team working on a variety of projects and initiatives to support our growing business.
Territory Representative EcolabTerritory RepresentativeEverett, WAFull timeFrom locally owned businesses to large, well-known brands, our Food Retail Services team delivers cleaner, safer stores to a wide range of grocery and retail customers spanning over 55 countries. You'll manage a territory of customers, grow sales through service excellence and new product introductions, install and maintain equipment, and provide hands-on training and audits that drive operational success and customer satisfaction.
Client Services Representative LendingTreeClient Services RepresentativeSeattle, WAThe Client Services Representative is responsible for activities including, but not limited to: Client account management, settling client complaints/disputes, taking credit card payments, and other projects as needed by the department manager. What began as a simple idea to make loan shopping easier has grown into a platform that empowers millions of people to make smarter financial decisions every day.
Work From Home - Bilingual Client Services Representative Global Elite Empire ConsultantsWork From Home - Bilingual Client Services RepresentativeEverett, WashingtonRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Preferred Qualifications: • Bilingual (Spanish and English) • Excellent communication skills • Leadership capabilities • Self-starter • Positive attitude • Growth mindset .
NewClient Services Representative (Remote) Traveling with TashaClient Services Representative (Remote)Seattle, WARemoteIn this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking. Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication.
Senior Business Development Representative University Mechanical Contractors Inc.Senior Business Development RepresentativeLynnwood, WAFull timeThis role focuses on building lasting client relationships, identifying new opportunities, and supporting successful project acquisition and delivery. The Senior Business Development Representative is responsible for securing mechanical construction projects through strategic marketing, clear communication, and effective negotiation.
Work From Home - Bilingual Client Services Representative AO Garcia AgencyWork From Home - Bilingual Client Services RepresentativeEverett, WashingtonRemoteAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Preferred Qualifications: • Bilingual (Spanish and English) • Excellent communication skills• Leadership capabilities • Self-starter • Positive attitude • Growth mindset .
Market Development Representative FlightSafety International IncMarket Development RepresentativeSeattle, WAFull timeUsing Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
Enterprise Market Development Representative FlightSafety International IncEnterprise Market Development RepresentativeSeattle, WAFull timeUsing Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
Sales Development Representative FlightSafety International IncSales Development RepresentativeSeattle, WAFull timeUsing Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
New Business Development Representative ThyssenKrupp Materials NA IncNew Business Development RepresentativeSeattle, WAFull timeThe area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. Operating from 35 service centers in 15 countries throughout the Americas, Europe and Asia Pacific enables us to aggregate demand across a single supply chain on behalf of the world's leading OEM's, while at the same time providing a truly responsive local service to meet the needs of individual subcontractors anywhere in the world.
Representative, Business Development Carl Zeiss Vision, Inc.Representative, Business DevelopmentSeattle, WAFull timeThis individual would be responsible for conducting sales calls with eye care professionals (ECPs) such as optometrists, ophthalmologists, opticians and other optical specialists to promote our ZEISS products, services and practice-based solutions using both consultative and conceptual selling approaches and then documenting customer records and activity within Customer Relationship Management (CRM) system. Under general direction from the Regional Business Development Manager, the Business Development Representative (BDR) is responsible for the overall management, objectives, and plans for the assigned territory within the U.S. Independent Eye Care Professional (ECP) Channel.
Bilingual Business Development Representative (BDR) (Spanish) Sherwin-Williams CompanyBilingual Business Development Representative (BDR) (Spanish)Snoqualmie, WA$29.93–$37.32 / hourFull timeThe Business Development Rep is responsible for identifying target accounts by partnering with Sales Representatives on sales calls to help identify ways to deepen business relationships. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Client Service Representative Ethos Veterinary HealthClient Service RepresentativeBothell, WashingtonFollows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in-hospital procedures, and other services that require the doctors’ and technicians’ time. A CSR is an invaluable member of the hospital team who works directly with the Client Service Manager (CSM) and supporting medical staff to provide exceptional customer service while maintaining a smooth and efficient flow of clients and patients through the animal hospital.
Check Handling - Customer Support Representative DAT Solutions, LLCCheck Handling - Customer Support RepresentativeSeattle, WAFull timeHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. On a defined path to $1 billion in revenue, DAT deploys a suite of software solutions, machine learning models, and intelligent automation tools that help brokers, carriers, and shippers price freight accurately, source capacity, reduce risk, and operate more efficiently.
Veterinary Client Service Representative Veterinary Specialty Center SeattleVeterinary Client Service RepresentativeLynnwood, WA$19–$24 / hourFull timeJob Overview: Our Customer Service Representatives (CSR) answer the phone, differentiate between routine and emergency cases, schedule appointments, greet clients, admit and checks out patients, process payments, manage financial information, and communicate information between clients and staff. Our Customer Service Representatives (CSR) answer the phone, differentiate between routine and emergency cases, schedule appointments, greet clients, admit and checks out patients, process payments, manage financial information, and communicate information between clients and staff.
Customer Service Supervisor, Retail Mechanics BankCustomer Service Supervisor, RetailSeattle, WAFull timeServes in a leadership capacity to assist branch manager in motivating and supporting Customer Service Representative (CSR) staff to participation in branch sales efforts, exemplary customer service, and sound branch operations. In conjunction with Branch Manager: Responsible for scheduling, supervising and coaching Customer Service Representative (CSR) staff, managing paying, receiving and new account operations, and ensuring branch regulatory compliance.
Veterinary Client Service Representative Thrive Pet HealthcareVeterinary Client Service RepresentativeLynnwood, WA$19–$24 / hourJob Overview: Our Customer Service Representatives (CSR) answer the phone, differentiate between routine and emergency cases, schedule appointments, greet clients, admit and checks out patients, process payments, manage financial information, and communicate information between clients and staff. Our Customer Service Representatives (CSR) answer the phone, differentiate between routine and emergency cases, schedule appointments, greet clients, admit and checks out patients, process payments, manage financial information, and communicate information between clients and staff.
Retail Customer Service Associate FedEx Office and Print Services IncRetail Customer Service AssociateSeattle, WA$20.75–$24.37 / hourFull timeAdoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
Service Desk Technician (Tier 1) Logicalis, Inc.Service Desk Technician (Tier 1)Mercer Island, WAFull timeMaintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. To perform the duties of this role you are required to have a personal smart phone with 2-factor authentication capabilities that can willfully be used for work related tasks.
NewClient Services Assistant - Snoqualmie Behavioral Health Clinic SoundClient Services Assistant - Snoqualmie Behavioral Health ClinicSnoqualmie, Washington$25.53–$26.84 / hourFull timePerform front office and reception duties by answering multiple telephone lines, routing calls, taking messages (voicemail, Email, etc.), scheduling prescriber appointments, client intakes, and providing relevant service/program information. Establishes and maintains positive, ethical, and professional working relationships with the Sound management and team members, clients, tenants, government officials, inspectors, vendors, and other professionals.
Corporate Business Application Administrator II Mountain West BankCorporate Business Application Administrator IIEdmonds, WAFull timeResponsible for analyzing and occasionally collecting the business and functional requirements for established applications from varying levels of the organization, and then transferring that knowledge into technical solutions focusing on positive impact to the organization and overall customer experience with the banks. You will keep all relevant technical documentation up to date and will ensure testing is completed by appropriate users at all levels of the organization for new systems, releases, new features/enhancements and break/fix solutions.
Integrated Facilities Manager JLLIntegrated Facilities ManagerWedgwood, WAFull timeAt least five years of supervisory experience in a facilities management- related field, including client service, conference services, vendor contracts and/or related services. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.
Grant and Contract Specialist The Salvation Army Northwest DivisionGrant and Contract SpecialistWest Seattle, WA$34.61–$34.62 / hourFull timeThis position must expedite the processing and review and approval of, all government and corporate grant and contract agreements for social service programming and assist with but not limited to applications, reimbursement requests, and reports (financial, statistical, progress, etc.) through the necessary approval levels at the local, divisional, and territorial level, as appropriate, and evaluate these documents for applicability and appropriateness, ensuring that contractual content meets The Salvation Army (TSA) requirements and protocols. Under guidance of the ADSSD monitor and coordinate the lifecycle of grants within a Divisional framework for managing reporting and compliance through local unit Contract Administration Teams and facilitate transparency and proactive management of approved budget, contract terms, performance outcomes, and other legal or regulatory requirements.
Strategic Account Executive WaveDivision Holdings LLCStrategic Account ExecutiveSeattle, WAFull time5+ years' experience in systems selling, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies. Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts.
Patient Services Representative I SavistaPatient Services Representative IColumbia, WashingtonWe partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE). The Patient Services Representative facilitates all components of patient registration by accurately and efficiently handling the day-to-day operations relating to a patient’s scheduled appointment.
Software Relationship Manager Global Payment Holding CompanySoftware Relationship ManagerSeattle, WAFull timeDuring the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Global Payments products and services, and maintaining regular communication with the Point of Sale District Manager.
Investment Associate - FINRA Registered KeyBankInvestment Associate - FINRA RegisteredSeattle, WAFull timePrimary job functions would include accepting or assisting with daily activities including heavy trade volume requests from clients and sales force, timely and with a high degree of accuracy. Within the Service Center of Key Investment Services (KIS), this individual is responsible for assisting the KIS Sales Force in achieving sales goals, customer service, business growth and client retention.
Account Executive PitchBook DataAccount ExecutiveSeattle, WA$95,000–$95,000.01 / yearFull timeAs a member of our team, you'll be at the forefront of emerging trends and technologies by working closely with clients to position our products and services in a way that helps them achieve their goals. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things.