Valvoline Instant Oil ChangeNewAutomotive Customer Service Representative Valvoline Instant Oil ChangeAutomotive Customer Service RepresentativePotomac Falls, VAPerform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers . -Act as a trusted adviser to our customers, evaluating their needs and performing maintenance to keep their vehicle serviced and safe on the road.
Kforce Inc.NewFinancial Services Specialist Kforce Inc.Financial Services SpecialistAlexandria, VA$20–$25Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
Continental ResourcesOutside Sales Representative, SNI Continental ResourcesOutside Sales Representative, SNIRockville, MDFull timeEmploy solution selling techniques to identify business and develop customized IT solutions and technical products to solve client business requirements in enterprise level accounts. To be successful in this role, you must be willing to engage new customers by cold calling, attending vendor or networking events and cultivate strong relationships with our technology partners.
WHITTINGHAMNewSales Representative - No Experience Required WHITTINGHAMSales Representative - No Experience RequiredMc Henry, MD$70,000–$85,000 / yearThis role involves servicing an existing portfolio of 2,000 business clients, developing new relationships through referrals and leads, and leading a team to execute these tasks effectively. Requirements: Must possess a valid driver’s license and authorization to work in the U.S. Clean background check and reliable transportation required.45-day evaluation period before advancement opportunities.
System OneOutside Sales Representative - Capitol Heights, MD System OneOutside Sales Representative - Capitol Heights, MDCapitol Heights, MD$39,600–$92,400 / yearDrive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies. Build and nurture relationships by scheduling in-person appointments at clients’ restaurants/businesses to demonstrate the value of Clover and BentoBox solutions for streamlining operations and boosting revenue.
Inizio EngageNewPharmaceutical Field Sales Representative Inizio EngagePharmaceutical Field Sales RepresentativeManassas, VAOur passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.
SAS Retail ServicesNewTraveling Retail Representative SAS Retail ServicesTraveling Retail RepresentativeHerndon, VAJoining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. Job DescriptionWe want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives.
Reineke AgencyNewRemote Sales Representative Reineke AgencyRemote Sales RepresentativeWashington, DCRemoteThis is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.
Debbie Dogrul Associates LLCReal Estate Inside Sales Representative Debbie Dogrul Associates LLCReal Estate Inside Sales RepresentativeFairfax, VA$50,000–$65,000 / yearContact prospects after the initial meeting via phone calls, email, and other forms of communication to add them to the sales pipeline and cultivate real estate qualified leads. Prospect potential customers via cold calling, email, or other forms of communication to ensure they are added to the sales pipeline and produce more qualified leads.
Acosta GroupNewField Event Sales Representative Acosta GroupField Event Sales RepresentativeAlexandria, VA$32,000–$35,000This person will plan and execute on-site events, engage consumers and increase property penetration rate by driving sales of products and services, and build and maintain relationships with property managers/owners, event contacts, team members and internal staff. Product Connections is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
FedExRetail Customer Service Associate FedExRetail Customer Service AssociateArlington, VirginiaFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Sunbelt RentalsOutside Sales Representative - Scaffolding Commercial Sunbelt RentalsOutside Sales Representative - Scaffolding CommercialElkridge, MD$40,000–$67,761 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
CoolSysHVAC/R Service Technician CoolSysHVAC/R Service TechnicianCatonsville, MD$28–$46Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES. · Provides expert service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices in a safe, efficient and timely manner that exceeds the customer’s expectations. · Provides expert repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors in a safe and timely manner.
Weichert, RealtorsMortgage Advisor Weichert, RealtorsMortgage AdvisorGermantown, MDEstablished in 1980 to offer real estate-related financial assistance to the customers of Weichert, Realtors, Weichert Financial Services has a unique opportunity for a Mortgage Advisor to as they help our clients achieve the American Dream of Homeownership. Working with our Realtor partners, our mortgage advisor prequalifies prospects, issues pre-approvals, stays in contact with customers during the home search process, and works closely with customers until they close their transaction.
Sunbelt RentalsNewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistLorton, VA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
LeidosNewCombat Systems Test Engineer LeidosCombat Systems Test EngineerArlington, VA$92,300–$166,850If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. May 13, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Company ConfidentialCustomer Service Representative Company ConfidentialCustomer Service RepresentativeBaltimore, MD$20.50–$21.50 / hourTemporaryContractorBy applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. -Proficiency in Microsoft Office (Excel, Word, Outlook, Teams); experience with ERP and EDI systems preferred.
Whitman-Walker HealthCLIENT SERVICES REPRESENTATIVE BILINGUAL Whitman-Walker HealthCLIENT SERVICES REPRESENTATIVE BILINGUALWashington, DCThe Client Services Representative is Whitman-Walker Healths centralized patient-facing department responsible for assisting patients in the medical, dental, behavioral health, and other areas across the health center with accessing care and facilitating billing. • Possess the ability to establish and maintain professional working relationships with all levels of staff, patients, and the public, and to work comfortably with people with HIV, and persons with different ethnicities, sexual orientations, gender identities, color, religions, marital status, national origin, age, disability, and veteran status.
Bdt & Associates IncClient Services Representative Bdt & Associates IncClient Services RepresentativeArlington, VAAs a Client Services Representative, your duties encompass but are not restricted to: handling incoming calls, welcoming clients, managing appointment scheduling and confirmations, organizing files, conducting data entry tasks, handling fax and email communications, conducting research, and preparing and processing appointments—all while prioritizing and upholding client confidentiality at all times. Serving as the vital link between our clients, advisers, and business associates, you'll leverage your exceptional communication and listening skills to ensure elite client service daily.
Lakefield Veterinary GroupEmergency Client Service Representative (CSR) - Puget Sound Veterinary Specialty + Emergency Lakefield Veterinary GroupEmergency Client Service Representative (CSR) - Puget Sound Veterinary Specialty + EmergencyWashingtonThis position is responsible for managing incoming emergency calls, coordinating patient check-ins, obtaining accurate patient information, supporting medical team communication, and ensuring clients feel supported throughout their visit. We are seeking an experienced Emergency Client Service Representativewho thrives in a fast-paced environment, communicates with empathy and confidence, and is passionate about providing exceptional client care.
AO Garcia AgencyWork From Home - Client Services Representative AO Garcia AgencyWork From Home - Client Services RepresentativeArlington, VirginiaAll interviews will be conducted via Zoom video conferencing(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. Incentives include but not limited to:• No cold calling• Qualified lead program• Advancement based on performance• Weekly pay• Mentorship and complete training• Industry leading tools and technology access• Work from home (web conference-based presentations).
Global Elite Empire ConsultantsNewWork From Home - Bilingual Client Services Representative Global Elite Empire ConsultantsWork From Home - Bilingual Client Services RepresentativeAshburn, VirginiaRemotePreferred Qualifications:• Bilingual (Spanish and English)• Excellent communication skills• Leadership capabilities• Self-starter• Positive attitude• Growth mindset. *All interviews will be conducted via Zoom video conferencing(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency).
Thrive Pet HealthcareVeterinary Client Service Representative Thrive Pet HealthcareVeterinary Client Service RepresentativeRockville, MD$19–$23 / hourToday, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. For pet owners, convenient solutions such as a mobile app, Thrive Plus membership, HereFurYou Helpline, online booking, and flexible financial options make accessing quality care simpler- giving families the peace of mind their pets deserve.
VCA Animal HospitalsClient Service Representative VCA Animal HospitalsClient Service RepresentativeWashington, District of ColumbiaThe Client Service Representative is the pivot around which the hospital operates and is responsible for: · Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. · Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
VCA IncClient Service Representative - Locum PT position VCA IncClient Service Representative - Locum PT positionColumbia, MD$17–$19 / hourThe Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
VCA IncClient Service Representative VCA IncClient Service RepresentativeWashington, DC$19–$23 / hourThe Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Thrive Pet HealthcareVeterinary Client Service Representative - Lead Thrive Pet HealthcareVeterinary Client Service Representative - LeadPotomac, MDToday, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. For pet owners, convenient solutions such as a mobile app, Thrive Plus membership, HereFurYou Helpline, online booking, and flexible financial options make accessing quality care simpler- giving families the peace of mind their pets deserve.
ClinicClient Service Representative ClinicClient Service RepresentativeArlington, VirginiaRarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. You will greet customers by phone as they arrive, book appointments, and answer phone calls, as well as attend to the needs of clients for prescriptions, prescription diets, etc.
PetVet Care CentersClient Service Representative PetVet Care CentersClient Service RepresentativeSpringfield, VA$20–$23 / hourKnowledge of clerical procedures such as alphabetizing files and records Ability to provide great customer service in a courteous, prompt, and efficient manner Ability to perform cashier duties accurately Ability to multitask and pay close attention to details Depending on functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking May involve some climbing, balancing, stooping, kneeling, crouching, or crawling Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds). Processes faxes Shows up for work regularly; full time presence at work is essential for every shift Obtain previous records from other facilities and adds to patient chart Able to learn basic veterinary medicine terminology Be able to multi-task efficiently May take medication refill requests and messages for doctors Able to use Windows based computer systems, word processing, email, web search and other skills needed to use software.
Rarebreed Veterinary PartnersClient Service Representative Rarebreed Veterinary PartnersClient Service RepresentativeFalls Church, VA$19–$21 / hourRarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. You will greet customers by phone as they arrive, book appointments, and answer phone calls, as well as attend to the needs of clients for prescriptions, prescription diets, etc.
Atlantic Union Bankshares CorpClient Service Representative - Floater (Ashton, Olney, Potomac, Leisureworld & Layhill) Atlantic Union Bankshares CorpClient Service Representative - Floater (Ashton, Olney, Potomac, Leisureworld & Layhill)Leisureworld, MDPartner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management). The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Atlantic Union Bankshares CorpClient Service Representative - Floater (Plaza America) Atlantic Union Bankshares CorpClient Service Representative - Floater (Plaza America)Reston, VAPartner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management). The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Atlantic Union Bankshares CorpClient Service Representative (Herndon) Atlantic Union Bankshares CorpClient Service Representative (Herndon)Herndon, VAPartner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management). The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Atlantic Union Bankshares CorpNewClient Service Representative (Greenbelt) Atlantic Union Bankshares CorpClient Service Representative (Greenbelt)Greenbelt, MDPartner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management). The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Hoffman Animal HospitalNewHoffman Animal Hospital - Client Service Representative Hoffman Animal HospitalHoffman Animal Hospital - Client Service RepresentativeAnnapolis, MarylandOur Medical Director Dr. Carrie Muller launched her "Message to Garcia" program which provides free veterinary care to veteran support dogs, and is highly engaged with the VetEvolve new graduate Support from the Start mentorship program, making her an excellent mentor to new graduates. This position supports the smooth operation of the hospital by managing client communications, maintaining accurate records, and assisting the veterinary team in providing outstanding patient care.
Company ConfidentialGeneral Manager - Residential Property Management Company ConfidentialGeneral Manager - Residential Property ManagementAnnandale, VA$90,000–$95,000 / yearFull timeManage and oversee assigned communities in the most efficient and profitable manner possible given existing market conditions consistent with the goals and objectives of the company and property owners, seeking to maximize revenue and minimize expenses while still maintaining the proper level of service and curb appeal. This role is exempt and has an anticipated annualized base salary range of $90,000-$95,000 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.
Rarebreed Veterinary PartnersLead Client Service Representative Rarebreed Veterinary PartnersLead Client Service RepresentativeVienna, VA$23–$29 / hourRarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. In this role, you''ll do more than greet clients, you''ll guide your team through the fast pace of a specialty environment, champion seamless operations, and ensure every pet and their person feels like they''re in the right place at the right time.
GoodVetsClient Service Representative GoodVetsClient Service RepresentativeWashingtonWe sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams—and unparalleled service for today's pet parents. From managing phone calls and appointments to facilitating check-ins and check-outs, you’ll ensure every interaction reflects our values of warmth, professionalism, and empathy.
VCA Animal HospitalsVeterinary Client Service Representative VCA Animal HospitalsVeterinary Client Service RepresentativePasadena, MarylandAn ideal candidate for this position will have experience performing the work of a Veterinary receptionist (client education, efficient patient scheduling, client and patient reception, phone triage, calm collected demeanor, attention to reception and lobby environment, creative problem solving skills, etc.) or a strong client service background. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
VetEvolveNewHoffman Animal Hospital - Client Service Representative VetEvolveHoffman Animal Hospital - Client Service RepresentativeAnnapolis, MarylandThis position supports the smooth operation of the hospital by managing client communications, maintaining accurate records, and assisting the veterinary team in providing outstanding patient care. Complete cash reconciliation, end-of-day financial tasks, and bank deposits while accurately processing payments and refunds, including transactions through Care Credit and credit card terminals.
Doc-Side Veterinary Medical CenterNewVeterinary Client Service Representative Doc-Side Veterinary Medical CenterVeterinary Client Service Representativebaltimore, md$16.50–$18.50 / hourOur friendly and passionate team works hard to ensure a positive experience for every client and their furry companions. In this vital role, you'll ensure our clients and their pets receive the best care from start to finish.
Ethos Veterinary HealthVeterinary Client Service Representative Ethos Veterinary HealthVeterinary Client Service RepresentativeBowie, MDFull timeCutting-edge technology, including a fully integrated in-house laboratory, digital radiography, ultrasound, on-site CT and MRI, video endoscopy, cystoscopy, laparoscopy, fluoroscopy, climate-controlled oxygen therapy, and a telemetric ECG system. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually.
Boland Trane Associates Inc & Boland Trane Services IncService Sales & Client Representative Boland Trane Associates Inc & Boland Trane Services IncService Sales & Client RepresentativeLargo, MDService Sales & Client Representative: Responsible for sales, processing service orders, and providing prompt, professional client service regarding Parts Department services. Drives sales by actively identifying internal opportunities within the organization and driving knowledge of our overall offering with our parts business.
Banfield Pet HospitalClient Service Representative Banfield Pet HospitalClient Service RepresentativeArundel Mills, MD$16.16–$20.66 / hourSUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. 2 of 3 Last Revised: 08/20/2013 JP Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Montgomery County, MarylandCustomer Service Representative I, Grade 13 Montgomery County, MarylandCustomer Service Representative I, Grade 13Rockville, MD$51,703–$76,463 / yearUnder the general supervision of a Program Manager, the MC311 CSR is responsible for answering incoming telephone calls in a professional and courteous manner by successfully using a combination of technology (laptop, software, internet, etc.) and exemplary soft skills (active listening, clear speaking, problem solving, etc.). The Department of Technology & Enterprise Business Solutions (TEBS) Customer Service Representative-I, Grade 13; MC311 Customer Service Center is Montgomery County's premier source for non-emergency government information and services.
Atomic Promotions IncSales and Customer Service Representative Atomic Promotions IncSales and Customer Service RepresentativeArlington, VAFull timeWe are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention.
Precision Door Service Central MDNewCustomer Service Representative Precision Door Service Central MDCustomer Service RepresentativeArbutus, MarylandAs a Customer Service Representative, or CSR, you will act as a liaison, provide product and services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.
Montgomery County, MarylandCustomer Service Representative II, Grade 16 Montgomery County, MarylandCustomer Service Representative II, Grade 16Rockville, MD$57,596–$86,330 / yearContinually assessing the status and up-to-date nature of Knowledge-Based Articles (KBA's) via direct customer interactions or independent observation and research (such as trending and emerging topics within the County, changes to the beginning and end dates of programs/services, conflicting information amongst publications) and proactively communicating needs and potential liabilities to management. This Position is ONLY Open to Montgomery County Government Employees: Current Montgomery County Government employees; Montgomery County employees who were affected by a reduction-in-force and currently have RIF priority rights; Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP); or.
Venice Mundle-Harvey AgencyNewEntry level bilingual Insurance Customer Service Representative Venice Mundle-Harvey AgencyEntry level bilingual Insurance Customer Service RepresentativeMontgomery Village, MD$35,000–$40,000 / yearCross-department Collaboration: Work closely with sales and claims teams to ensure seamless customer service workflow. If you are passionate about making a difference and possess a positive attitude, we invite you to join our team, where your efforts are valued and your success is celebrated.
Versant Health Holdco IncCustomer Service Representative I Versant Health Holdco IncCustomer Service Representative IBaltimore, MDAbility to identify and perform requirements relative to specialty services (including but not limited to student proof, prior approval, medically necessary contacts, special voucher/authorization processing, and requesting enrollment cards as well as out-of-network requirements) and/or order entry. The Customer Service Representative I responds to customer service inquiries including, but not limited to, benefit information and timely fulfillment of requests for Versant Health Membership, Providers and Client Representatives.