PrimaryLocations:This positionis onsite andwill be required toservicetheprimaryhospitallocations of:oHackensackMeridian Health–100 First St Suite 300 Hackensack NJ 07601KeyResponsibilities•Meet with patients in-person, including bedside visits, to assess financial assistance eligibility and provide compassionate guidance on available programs.•Facilitate the application process for programs such as Medicaid, Medicare, Disability, and hospital charity care, ensuring timely submission of accurate documentation.•Act as aliaisonbetween patients, hospital staff, and government agencies toestablisheligibility,secure funding and resolve coverage issues.•Manage multiple patient cases,prioritizing tasks to meet deadlinesand ensure effective follow-up on pending applications.•Clearly communicate financial obligations, funding options, and program details to patients in an empathetic and professional manner.•Maintain accurate and confidential records in compliance with HIPAA and organizational policies.•Consistently achieve productivity and qualitymetrics, contributing to the organization's financialcounselingobjectives.•Efficiently use multiple systems and databases to gather, track, and report on patient data.•Assist with vacancy coverage, as needed.•Complete special projects, as assigned. Preferred:•Experience in healthcare revenue cycle, financial counseling, or insurance verification.•Basic knowledge ofstate and federal assistance programs such as Medicaid, Medicare, and Social Security Disability.•Knowledge of medical terminology and healthcare accounts receivable processes.