COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics; Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others'' ideas and tries new things; Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information; Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others; Managing People - Includes staff in planning, decision-making, facilitating, and process improvement; Takes responsibility for subordinates'' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates'' skills and encourages growth; Fosters quality focus in others; Improves processes, products, and services. Participates in companywide Human Resources initiatives and projects; assists with implementations at the Branch Operations level; Maintains applicant flow and sourcing methods; sources hourly candidates for the Branch Operations, including placing advertisements, attending career fairs, directing sourcing, and job posting both internally and externally; Plans and conducts new employee orientation to ensure quality training of organizational policies, procedures, and culture; schedules Initial Security Officer Training (ISOT) and Pre-Assignment Training for new hire personnel; Assists the Branch General Manager in administering additional branch training as needed; Creates and enters new employee personnel information into the HRIS; Assists in orientation to benefits programs such as life, health, dental, and disability insurance, pension plans, vacation, sick leave, leaves of absence, and employee assistance; Ensures compliance with State and Federal regulations, as well as company policies and procedures; Advises management in appropriate resolution of employee relations issues; drafts counseling documents and participates in disciplinary procedures.