OpenShift,Rancher, Tanzu) across on-premises, hybrid, or multi-cloud environments + Deep understanding of modern DevOps and platform engineering practices (GitOps, CI/CD,DevSecOps, SDLC,Internal Developer Portal) combined with Day2 operational experience, including observability, reliability, upgrade and lifecycle management, infrastructure-as-code, automation + Extensive knowledgeofHybrid Cloud,DevOps,cloud-nativeecosystemOEMs, third party technologies, and their value propositionto customers + Strong understanding of platform and cloud native reference architectures,OEMhardwareandinfrastructure reference architectures,third-partyintegrations, and relevant industry compliancerequirements + Experience withcloud-nativeobservability concepts,OpenTelemetry,Kubernetes monitoring,and observability OEMs, and AIOps + Familiarity withcloud native application security best practices andsolutions including CNAPP + Excellent written and verbal communication skills, with the ability to engage both technical and nontechnical audiences + Attention to detail, organization, and?follow-up?skills?? + Possess a real passion for technology + Expert technical knowledge ofcloud-native platformand DevOpssolutions **Other Requirements** + Bachelor's degree or equivalent experience + 5+ years of experiencein a technical role + 3+ years of experience ina presalesSolution Architectrole + Travel to client locations required up to 20% for customer meetings, internal meetings or engagements, customer or partner sites, conferences and SHI offices + Flexibility to work extended hours to complete special projects **Preferred Certifications** + Certified Kubernetes Administrator(CKA), Certified Kubernetes Application Developer (CKAD)or related Linux & CNCF certifications + Red Hat CertifiedOpenshiftArchitect + Relevantprofessional certifications in related OEMcategoriesincluding but not limited toObservability(Dynatrace,DataDog, Splunk, Elastic, etc.