Senior Manager, Product & Data Support Definitive Healthcare CorpSenior Manager, Product & Data SupportFramingham, MA$149,600–$224,400 / yearIn 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. What our Employees are saying about us on Glassdoor: "Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.".
Process & Product Support Engineer USA Keiron Printing Technologies BVProcess & Product Support Engineer USABoston, MAAs a Process & Product Support Engineer at Keiron USA, you will work alongside a talented team of professionals, playing a critical role in delivering and maintaining our advanced industrial laser-based printing systems. This position also involves on-site support at client facilities, with occasional travel to our customers across North America, ensuring smooth system integration and operation in their production environments.
NewLeader, Product Support BenchlingLeader, Product SupportBoston, MassachusettsPartner with the Incident Center of Excellence (CoE) to mature the incident process (post-incident reviews, closing CoE action items, formalizing communication playbooks and severity-based response criteria), and help build and run a sustainable off-hours coverage model – recruiting, training, and personally rotating in as an escalation responder. Experienced leader with a track record of building and developing a team, with 2+ years management experience and 5+ years SaaS support or professional services – or demonstrated leadership, with experience assigning ticket work and managing queues and resources.
Product Support Analyst BenchlingProduct Support AnalystBoston, MassachusettsYou will help empower our customers by solving hundreds of interactions through our multi-channel platform (web form, chat or email), coordinating on customer requests with our internal teams (Build, Product, Technical Account Managers, Customer Success, Professional Services, and Sales), updating internal and external knowledge articles, provide occasional customer trainings/marketing events and by participating in and leading internal Support projects to elevate our customer’s experience. If you are passionate about Life Sciences, looking for an opportunity to join a cutting edge software company who is enabling transformational changes in R&D processes, and willing to roll up your sleeves and do whatever it takes to make our customers and users successful, this is the role for you.
Product Support Analyst Akeneo SASProduct Support AnalystBoston, MAWe are looking for a Product Support Analyst to join our growing team in Boston who will have a hands-on approach, become an expert on Akeneo's products and help our clients and partners unlock growth through the power of our Product Experience Management (PXM) solutions. Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world.
T901 Product Support Leader GE Aerospace.T901 Product Support LeaderLynn, MAFunctional Support Integration: Coordinate support activities across Support Equipment, Repair Engineering, Technical Publications, Reliability, Maintainability, Human Factors Engineering, Provisioning, Customer Training, and Maintenance Data Systems to meet customer requirements and business goals. In this role you will develop, integrate, and implement processes that meet business financial and technical needs across the organization, manage complex issues within functional area(s) of expertise, be involved in long-term planning, and contribute to the overall business strategy and execution.
NewLeader, Product Support Benchling IncLeader, Product SupportBoston, MAPartner with the Incident Center of Excellence (CoE) to mature the incident process (post-incident reviews, closing CoE action items, formalizing communication playbooks and severity-based response criteria), and help build and run a sustainable off-hours coverage model - recruiting, training, and personally rotating in as an escalation responder. Experienced leader with a track record of building and developing a team, with 2+ years management experience and 5+ years SaaS support or professional services - or demonstrated leadership, with experience assigning ticket work and managing queues and resources.
Product Support Associate, ABF Bain CapitalProduct Support Associate, ABFBoston, MassachusettsToday, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights. We invest across the full spectrum of credit strategies, including leveraged loans, high-yield bonds, multi-asset credit, middle market direct lending, structured products, and asset-based finance.
Product Support Analyst Benchling IncProduct Support AnalystBoston, MAYou will help empower our customers by solving hundreds of interactions through our multi-channel platform (web form, chat or email), coordinating on customer requests with our internal teams (Build, Product, Technical Account Managers, Customer Success, Professional Services, and Sales), updating internal and external knowledge articles, provide occasional customer trainings/marketing events and by participating in and leading internal Support projects to elevate our customer's experience. If you are passionate about Life Sciences, looking for an opportunity to join a cutting edge software company who is enabling transformational changes in R&D processes, and willing to roll up your sleeves and do whatever it takes to make our customers and users successful, this is the role for you.
Product Support Engineer Akamai Technologies, Inc.Product Support EngineerBoston, MA$105,400–$189,600 / yearFor US based candidates only - the base salary for this position ranges from $105,400 - $189,600/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. + Be comfortable working with Linux systems, shell commands, Python scripting, virtualization (VMware, AWS, Azure, Linode) and container-based deployment (Kubernetes or Docker).
Investor Relations Product Support Associate, Real Estate Bain CapitalInvestor Relations Product Support Associate, Real EstateBoston, MassachusettsThis includes, but is not limited to, acquisitions across BCRE Fund I ($1.5 billion, 2018 vintage), BCRE Fund II ($3.0 billion, 2020 vintage), BCRE Fund III ($3.4 billion, 2023 vintage), and the BCRE Life Science Fund (~$800 million, 2021 vintage), value-add real estate funds focused predominantly on thematic investments in North America. Since 2010, senior members of the Bain Capital Real Estate (“BCRE”) team have refined a thematic and nimble business model, focused on thesis-driven and resilient portfolio construction, designed to capture long-term demand growth and changing customer needs and preferences for real estate.
Group Product Manager, Member Coverage & Support Platform Oscar Health InsuranceGroup Product Manager, Member Coverage & Support PlatformBoston, MARemote$180,504–$236,911.50 / yearThis role will own a large and technically complex product area spanning coverage data integrations and APIs, billing and payment workflows, and the tools our support teams use to resolve member issues. You will need to understand the whole machine, translate complex systems for non-technical audiences, and make thoughtful tradeoffs across member experience, operational performance, platform reliability, and business needs.
NewDO NOT APPLY - TEST REQ - CRG - Manager, Product Support - Waltham US Thermo Fisher ScientificDO NOT APPLY - TEST REQ - CRG - Manager, Product Support - Waltham USWaltham, MassachusettsAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs.
Lead Technology Product Manager, Clinical Decision Support Adoption & Engagement Analytics Wolters Kluwer N.V.Lead Technology Product Manager, Clinical Decision Support Adoption & Engagement AnalyticsWaltham, MA$128,900–$226,050 / yearAs we continue to evolve our CDS and AI-enabled experiences, we need clear insight into what users engage with, which interactions drive meaningful action, where workflows lose momentum, and how product changes affect adoption and value. You will partner closely with Product, Engineering, Design, Analytics, Commercial, and customer-facing teams to turn product data into clear insights, better decisions, and measurable improvements.
Lead Technology Product Manager, AI Clinical Decision Support Wolters KluwerLead Technology Product Manager, AI Clinical Decision SupportWaltham, MA$118,300–$207,400 / yearWorking under product leadership, you will own discovery and delivery for defined capabilities that improve how users ask clinical questions, navigate evidence-based content, and engage with trusted answers. As AI changes how clinicians search for, interpret, and apply clinical knowledge, we are building product experiences that make trusted guidance easier to access, understand, and use.
Finance Senior Supervisor (M3), Patriot Product Support *HYBRID* RTX CorpFinance Senior Supervisor (M3), Patriot Product Support *HYBRID*Andover, MACost/Schedule baseline integration and maintenance, variance analysis and reporting, Risk and Opportunity management, Estimate at Completion preparation & policy compliance, Forecasting, Long Range Planning; while partnering with Program Managers, CAM's/IPTLs, Material Program Managers to influence decisions and provide personal involvement in the effective implementation of contracts. This managerial position includes leading and executing program controls, baseline development, Estimate at Complete (EACs), Submit Gates, internal customer negotiations, and financial planning requirements including AOP, Long Range Plan and R&O administration.
Senior Digital Product Configuration Management Engineer Test Equipment Support RTXSenior Digital Product Configuration Management Engineer Test Equipment SupportMassachusettsThe term 'Digital Product' (DP) refers to, but is not limited to, the following software types and their associated data and documentation: embedded (tactical) software, applications, Built-in Test (BIT) software, reprogramming tools, simulation software, test equipment, configurable logic, Application-Specific Integrated Circuit (ASIC) design, analytical tools used to formally qualify deliverable artifacts, Model Based Systems Engineering (MBSE) system models or related artifacts, Free Open Source Software (FOSS), and Commercial Off-The-Shelf (COTS) software. Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.
Product Applications Engineer II – Electromechanical Products Amphenol PcdProduct Applications Engineer II – Electromechanical ProductsBeverly, MA$90,000–$110,000With facilities in North America and Asia, Amphenol Pcd products are chosen by hundreds of OEMs around the world reliant on Amphenol's technical excellence, global network of distributors, and cost-effective solutions for custom systems. A Little Bit About Us: Amphenol Pcd, a subsidiary of Amphenol Corporation, is one of the world's leading suppliers of interconnect products for Military, Commercial Aerospace, and Industrial applications.
Senior Product Manager - InterQual Connect and InterQual Medical Review Service -OI Product - Remote UnitedHealth Group IncSenior Product Manager - InterQual Connect and InterQual Medical Review Service -OI Product - RemoteBoston, MARemote$112,700–$193,200 / yearThis Senior Product Manager owns product strategy, roadmap, prioritization, and commercial enablement for both the InterQual Medical Review Service integrated user application and InterQual Connect - the underlying platform that serves InterQual Exchange, AutoReview, InterQual Customize, and InterQual Auth Accelerator products. InterQual Connect and InterQual Medical Review Service are Optum's flagship clinical decision support technology, supporting more than 1,200 customers and approximately 100 partner application integrations across utilization management and prior authorization workflows.
Senior Product Manager - Interqual Connect And Interqual Medical Review Service -OI Product - Remote UnitedHealth Group Inc.Senior Product Manager - Interqual Connect And Interqual Medical Review Service -OI Product - RemoteBoston, MARemote$112,700–$193,200 / yearThis Senior Product Manager owns product strategy, roadmap, prioritization, and commercial enablement for both the InterQual Medical Review Service integrated user application and InterQual Connect - the underlying platform that serves InterQual Exchange, AutoReview, InterQual Customize, and InterQual Auth Accelerator products. InterQual Connect and InterQual Medical Review Service are Optum's flagship clinical decision support technology, supporting more than 1,200 customers and approximately 100 partner application integrations across utilization management and prior authorization workflows.