Carbondale, PA30+ days ago
Ensure compliance in the following areas: • Availability and location of SDS binder • Availability and location 990 binders for all TWC entities • Understanding role and responsibilities in an emergency to help coworkers and patients to safety • Make timely call backs and inform patients of their test results • Work in close support of health center medical director, physicians, nurses, care manager and other providers • Become familiar with HIPAA policies regarding privacy and security of patient health information that will always be exercised by this position • Be responsible for registering and activating patients on their individual portal accounts • Assist and guide patients to troubleshoot issues related to portal usage • Schedule patient appointments and follow-up visits • Answer and return phone calls • Intake and check out of patients • Ensure copays are collected at time of visit • Create triages within the EMR system • Manage patient information in Electronic Medical Records system • Participation in rotation of extended access hours including late nights, weekends and holidays • Cross coverage of other locations and service lines for continued support and access for patients • Perform other duties as assigned. While living and demonstrating our Core Values, the Medical Assistant will: • Understanding of what it means to be the following: • A Federally Qualified Healthcare Center Look - Alike (FQLA) • A Patient Centered Medical Home (PCMH) • Recognized as a National Committee for Quality Assurance (NCQA) • Participant in an Accountable Care Organization (ACO).