NewMedical Support Assistant (Advanced) - Primary Care U.S. Department of Veterans AffairsMedical Support Assistant (Advanced) - Primary CareHampton, VA$45,409–$59,031 / yearAdvanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc. Develop and maintain effective communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge, communicate with non-VA medical facilities, manage a system for follow-up care such as consults, tests, procedures etc.).
Medical Equipment Operations Customer Service Rotech Healthcare Inc.Medical Equipment Operations Customer ServiceNewport News, VAWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
Community Relations Liaison Chesapeake Regional HealthcareCommunity Relations LiaisonChesapeake, VirginiaThis position is responsible for providing education and outreach to community members, physicians, hospitals, health care providers, and organizational partners regarding the full continuum of services, including Home Health, Hospice, Palliative Care, Connected Care Remote Patient Monitoring, Mobile Health, Advanced Wound Healing, and other Supportive Care programs as assigned. Establishes and maintains relationships with referral sources, including hospital case managers, assisted living facilities, skilled nursing/rehab facilities, physicians’ offices, guardianship organizations, other home health and hospice agencies, etc.
Contact Representative (PRC) US Department of Health and Human ServicesContact Representative (PRC)Suffolk, VA$45,409–$72,644 / yearGS-08: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-07 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: applying and interpreting complex federal, state, Tribal, and private-sector regulations to make eligibility and funding determinations for programs such as Purchased/Referred Care, Medicare, Medicaid, Veterans Affairs healthcare, and Affordable Care Act plans; independently analyzing medical, financial, and eligibility documentation to resolve complex or controversial benefit issues; coordinating with agencies, providers, and patients to ensure fiscal accountability and continuity of care; issuing medical authorizations or denial determinations based on regulatory, clinical, and fiscal requirements; maintaining fund control records, monitoring expenditures, and applying appropriate accounting codes; identifying and resolving program or funding discrepancies; and compiling and analyzing reports related to program operations, funding, and utilization. MINIMUM QUALIFICATIONS: GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: identifying and verifying patient eligibility for Medicare, Medicaid, SSA benefits, private insurance, Tribal programs, and other assistance resources; interviewing patients to obtain required documentation; assisting individuals and families with benefit applications; reviewing records to determine the status of claims and applications; responding to inquiries regarding patient eligibility requirements, benefits, and program guidelines; and maintaining accurate patient records through data entry, discrepancy resolution, and follow-up on pending claims and missing documentation.
Contact Representative (Benefits Coordinator) US Department of Health and Human ServicesContact Representative (Benefits Coordinator)Suffolk, VA$45,409–$72,644 / yearGS-08: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: interpreting and applying federal, state, Tribal, and third-party program regulations to determine eligibility and ensure compliance for programs such as Purchase Referred Care, Medicare, Medicaid, Affordable Care Act, Veterans Affairs Healthcare, and other alternate resources; conducting in-depth patient interviews to assess eligibility, verify coverage, and complete applications; registering eligible patients in various assistance programs; resolving claim denials and eligibility issues through coordination with patients, healthcare providers, and outside agencies; reviewing Medicaid eligibility information and supporting billing requirements; and utilizing effective oral and written communication to explain program requirements, provide referrals, and resolve complex patient service issues. MINIMUM QUALIFICATIONS: GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: determining patient eligibility for alternate resources programs; interpreting and applying Medicare, Medicaid, VA, and other third-party payer policies and procedures; conducting patient interviews to identify available healthcare coverage and funding sources; assisting patients with enrollment and claims processes; researching and resolving eligibility, denial, and reimbursement issues; maintaining effective working relationships with patients and resource agencies; and safeguarding confidential patient information in accordance with Privacy Act and HIPAA requirements.
Account Service Manager/Sr Elevance Health IncAccount Service Manager/SrNorfolk, VA$69,280–$103,920 / yearWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.
Account Service Manager/Sr Elevance HealthAccount Service Manager/SrNorfolk, VA$69,280–$103,920 / yearWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.
NewRemote CSR Agent Entry Level AILRemote CSR Agent Entry LevelNorfolk, VARemoteFull timeIn this fully remote role, you'll work with current and prospective clients through scheduled Zoom and phone appointments, provide exceptional customer service, explain benefit options, and help clients make informed decisions about protecting their financial future. Whether you're beginning a new career or bringing experience from customer service, healthcare, retail, hospitality, banking, education, administration, or sales, we'll provide the training and mentorship you need to succeed.
Customer Care Representative I (Norfolk, VA) Elevance HealthCustomer Care Representative I (Norfolk, VA)Norfolk, VA$16.08–$20.10 / hourHave a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member's needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed preferred. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
NewCustomer Care Representative I Elevance HealthCustomer Care Representative INorfolk, VA$16.08–$25.33 / hourPreferred Skills, Capabilities and Experiences: For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
NewMarket Business Development Manager Maxim Healthcare Services IncMarket Business Development ManagerNewport News, VAMaxim Healthcare is seeking a dynamic Market Business Development Manager to lead marketing and business development strategies for a specific geographic area. This role is ideal for a motivated professional who excels at building relationships, creating strategic plans, and driving business growth in the healthcare industry.
Customer Care Representative I (Norfolk, VA) Elevance Health IncCustomer Care Representative I (Norfolk, VA)Norfolk, VA$16.08–$20.10 / hourHave a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member's needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed preferred. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
NewCustomer Care Representative I Elevance Health IncCustomer Care Representative INorfolk, VA$16.08–$25.33 / hourPreferred Skills, Capabilities and Experiences: For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Associate Market General Manager ChenMed LLCAssociate Market General ManagerNewport News, VA$166,652–$238,075 / yearAdvanced knowledge of business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership technique and operations. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Owns and operates an average annual budget of over $50M for multiple medical centers, staffing up to 150 employees and regularly servicing up to 10,000 patients per year.
Front Office Coordinator, Part-Time - Norfolk (Wards Corner), VA Pivot Physical TherapyFront Office Coordinator, Part-Time - Norfolk (Wards Corner), VANorfolk, VirginiaPart timeAbility to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance.
Front Office Coordinator - Chesapeake (Great Bridge), VA Pivot Physical TherapyFront Office Coordinator - Chesapeake (Great Bridge), VAChesapeake, VirginiaFull timeAbility to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance.
Front Office Coordinator Float - Williamsburg, VA Pivot Physical TherapyFront Office Coordinator Float - Williamsburg, VAWilliamsburg, VirginiaFull timeAbility to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance.
Practical Nurse - Patient Aligned Care Team U.S. Department of Veterans AffairsPractical Nurse - Patient Aligned Care TeamHampton, VA$62,965–$81,856 / yearAbility to proactively assist the RN or MD/DO in addressing patients needs for medication/treatments, accurately administering prescribed medications/treatments according to established policies/procedures and appropriately recording administration and patients response to medications/treatments received. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidates abilities; and assist a hiring manager with making a final selection for a position.
Associate Market General Manager ChenMedAssociate Market General ManagerNorfolk, Virginia$166,652–$238,075 / yearAdvanced knowledge of business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership technique and operations. Partners with the Regional President to provide management support in the oversight and execution of high-quality, cost-effective and VIP service for clinical outcomes that align with the organization.
Front Office Coordinator Float Williamsburg, VA Athletico LtdFront Office Coordinator Float Williamsburg, VAWilliamsburg, VAPhysical Demands: Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. Position Summary: The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance.