Develops and maintains collaborative relationships with community organizations, healthcare providers, and support networks to connect individuals affected by substance use, misuse, or overdose, as well as their families, friends, and allies, with appropriate resources, services, and recovery supports that promote engagement, recovery, and overall well-being. Collects and analyzes feedback from patients, hospital staff, community partners, and team members to drive continuous improvement, and partnering with the Medical Director on strategic planning initiatives to support program growth and sustainability.