KNOWLEDGE, SKILLS AND ABILITIES:Knowledge in the area of utilities administration to include posting, billing and cash handling procedures;Knowledge of computers and data entry; Skills and ability to use 10‑key calculator by touch with accuracy, must have mathematical aptitude;Ability to handle money with accuracy and balance cash drawers;Ability to set priorities, make independent judgments, and perform several duties at once;Ability to maintain effective working relationships with coworkers, other departments, customers and other members of the public; Ability to maintain perspective and maintain a sense of humor. AS STATUS UPDATES FOR POSITIONS ARE SENT DIRECTLY FROM THIS EMAIL.General Purpose:Performs routine and semi-complex clerical, administrative, customer service and data processing work as necessary to maintain accurate and accessible records for and servicing of utility service billing accounts, both active and inactive; proper accounting and posting of payments and billings; and maintaining positive community relations through the provision of excellent customer service.