Leadership & Management:Provide leadership for the Mortgage Operations team including processing, underwriting and closingDevelop innovative strategies to enhance performance of staffProduces and monitors an annual budgetEnsures area has proper staffing, efficiencies and customer service satisfactionProvide training and cross-training for all positions under supervisionEstablish individual goals for staff to ensure overall department successContributes to the strategic planExecutes department-related bank policiesDirect supervision of staff through the entire employment lifecycleMortgage Operations:Manage all aspects of daily underwriting functionsDirect communication with correspondent banks to ensure smooth, timely and efficient transactionsPartner with audit, compliance and external regulators/auditors to ensure department complianceAssist in development of systems for implementation of new investorsLiaison between investors, correspondent bank, and Bankers' Bank for related department issuesAssist in the development and implementation of new products including product roll-out and corresponding bulletins and training materialsAdministrative & Customer Service:Assist as back-up to other areas within the Mortgage department and all other duties as assigned. Bankers' Bank has offices in Madison, WI, Des Moines, IA, Chicago, IL, Columbus, OH and Indianapolis, IN.We are seeking a service-oriented Mortgage Operations Manager (Title Commensurate with Experience) to lead day-to-day operations of the Mortgage department, including loan processing, underwriting, and closing activities.