p>The role of Digital Operations Officer, sits within the NYES Hub team, and plays a key role in supporting the delivery and continuous improvement of NYES systems and digital services, ensuring they are efficient, customer-focused, and aligned to wider North Yorkshire priorities in particular, the Best Start in Life (BSiL) programme. Early support and prevention, ensuring families get the right help at the right time Integrated, joined-up services across health, education and family support A shift from analogue to digital services, improving accessibility and user experience Empowering families through easy access to trusted information and resources.