CX Knowledge Base & Conversational AI Manager Resident Home LLCCX Knowledge Base & Conversational AI ManagerNYRemote$90,000–$110,000 / yearYou''ll partner closely with Product, Customer Support, Operations, CRM, QA, Legal, Brand, and AI Enablement teams to ensure our AI experiences remain accurate, conversational, on-brand, and continuously optimized using customer sentiment, behavioral insights, and business performance metrics. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role.
CX Knowledge Architect NotionCX Knowledge ArchitectNew York, New YorkSkills You'll Need to Bring: Program + system ownership: experience owning an end-to-end knowledge system (not just shipping individual docs) in knowledge management, CX enablement, technical writing, content ops, or adjacent roles. Partner cross-functionally for support readiness: triage and coordinate requests from CX, Product, Eng, and Legal/Finance; translate decisions into support-ready guidance (decision trees, escalation paths, KB updates, internal comms).
CX Knowledge Architect Notion Labs IncCX Knowledge ArchitectNew York, NY$160,000–$185,000 / yearSkills Youll Need to Bring: Program + system ownership: experience owning an end-to-end knowledge system (not just shipping individual docs) in knowledge management, CX enablement, technical writing, content ops, or adjacent roles. Partner cross-functionally for support readiness: triage and coordinate requests from CX, Product, Eng, and Legal/Finance; translate decisions into support-ready guidance (decision trees, escalation paths, KB updates, internal comms).
Executive Director, Semantic and Knowledge Engineering NovartisExecutive Director, Semantic and Knowledge EngineeringEast HanoverArtificial Intelligence (AI), Business Value Creation, Change Management, Curious Mindset, Data Governance, Data Literacy, Data Management, Data Quality, Data Science, Data Visualization, Deep Learning, Learning Agility, Machine Learning (ML), Machine Learning Algorithms, Mentorship, Stakeholder Engagement, Statistical Analysis, Time Series Analysis Reporting to the VP, Applied AI, Data Science, and Commercial Intelligence, the Executive Director, Semantic and Knowledge Engineering leads the strategy, architecture, and implementation of the enterprise semantic layer and knowledge engineering capabilities that power NovaOS.
Senior Knowledge Lawyer - US Kennedys Law LLPSenior Knowledge Lawyer - USNew Jersey, NJThe Practice Innovation and Knowledge Solutions team brings together Knowledge Management and Information Services professionals, and legal innovation specialists to deliver high-quality, market-leading knowledge and innovation solutions across the firm. This role offers the opportunity to shape how legal knowledge, training and innovation are delivered across our US practices, working closely with partners and senior stakeholders to drive quality, consistency and client value.
Principal Knowledge Graph Engineer Wells Fargo & CoPrincipal Knowledge Graph EngineerIselin, NJ$159,000–$305,000 / yearThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. You will work across multiple workstreams, partnering with engineering, process improvement, and analytics teams to translate real‑world operational behavior-captured through clickstream data, videos, and transcripts-into formal models that align with documented processes, controls, and organizational structures.
Knowledge & Innovation Counsel McDermott Will & EmeryKnowledge & Innovation CounselNew York, NY$193,000–$301,000 / yearThe KIC serves as the primary point of contact for one or more assigned practice groups on all things knowledge and AI, setting the strategic direction for AI and knowledge initiatives within those groups, curating practice expertise so that AI can put it to work, partnering with the firm's Applied AI team to develop and customize practice solutions, guiding attorneys to the tools and technology solutions best suited to a given task across the lifecycle of a matter, supporting substantive and technical training that builds real comfort and fluency with AI, driving innovation and AI adoption within the assigned practice group(s), and representing the Innovation function to practice group leadership and other senior firm stakeholders. Job Description: Position Summary: The Knowledge & Innovation Counsel (KIC) plays a key role in advancing the firm's use of AI and legal technologies by combining knowledge management, solution development, user enablement, and hands-on support to drive meaningful adoption and measurable impact across practice groups.
Senior Manager - Financial Services - CTO, Semantic AI and Enterprise Knowledge Transformation Ernst & Young Global LtdSenior Manager - Financial Services - CTO, Semantic AI and Enterprise Knowledge TransformationNew York, NY$144,000–$329,100 / yearThe successful candidate will combine deep expertise in ontology, graph theory, knowledge graphs, semantic modeling, information architecture, and structured knowledge representation with practical experience leading complex transformation initiatives in large, matrixed, and regulated organizations. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
Knowledge Transformation Attorney Latham & Watkins LLPKnowledge Transformation AttorneyNew York, New York$220,000–$250,000 / yearFull timeThis role will be responsible for identifying, curating, structuring, and optimizing the firm’s transactional precedents, playbooks, and accumulated practice expertise for use in AI‑powered systems, while curating and transforming the firm’s institutional legal knowledge into AI‑ready assets, working under the direction of the Associate Director of Artificial Intelligence – Knowledge Transformation and applying AI tools to enhance productivity and quality of output. Working closely with Innovation Attorneys, Knowledge Management Lawyers, Legal Engineering teams, AI Services Attorneys, and technology colleagues to integrate knowledge assets into AI‑powered workflows for document drafting, due diligence, contract analysis, deal execution, legal research, brief drafting, and case strategy development.
Knowledge & Innovation Counsel - Finance & Capital Markets Fried Frank Business Services OpportunitiesKnowledge & Innovation Counsel - Finance & Capital MarketsNew York, NY$250,000–$300,000 / yearPartner with Practice Group Management and Legal Solutions & Engineering to identify, evaluate, pilot, procure, and build practice solutions for Finance & Capital Markets, including AI tools, document automation software, and client-facing applications; serve as a senior advisor to attorneys, paralegals, and other relevant Finance & Capital Markets team members on client restrictions and data considerations, guidance on which tools to use in which contexts, and appropriate messaging to clients regarding technology adoption. Lead substantive trainings on new practice solutions and AI tools deployed for the Finance & Capital Markets practice; monitor and keep attorneys and other relevant Finance & Capital Markets team members informed about important legal, business, and technology developments through directing the research, writing, and publication of external client alerts as well as developing know-how best practices and other legal services processes.
Asset Management - Private Equity Group Information Management and Financial Reporting- Associate JPMorgan Chase Bank, N.A.Asset Management - Private Equity Group Information Management and Financial Reporting- AssociateNew York, NYFull timeThe associate will be responsible for servicing client needs and supporting the portfolio managers responsible for investing the clients' assets, which will include evaluating information contained in correspondence from underlying investments, coordinating investment activity, performing reconciliations and overseeing the clients/portfolios service providers (for example, the custodian), and preparing communications, including financial reports, for the clients' use. Morgan Asset Management - Private Equity Group (PEG), with $41 billion in assets under management as of March 31, 2026, is comprised of more than 75 professionals globally, and is active in all private equity investment types, styles, stages of business development, industry sectors and geographical locations, and during all market environments.
Sr. Manager Enterprise Content & Information Management Hines Interests Limited PartnershipSr. Manager Enterprise Content & Information ManagementNew York City, NY$126,400–$187,770 / yearManager of Enterprise Content & Information Management serves as the firmwide program lead and operational owner for how business content and documents are stored, owned, accessed, retained, and governed across Hines. Reporting directly to the Director of Enterprise Applications, this role drives content governance programs across platforms such as Box, SharePoint, partnering with Legal, Compliance, Records, Information Security, IT, and business teams.
IT Information Management Summer Internship - Short Hills, NJ (Hybrid) Selective Insurance Group IncIT Information Management Summer Internship - Short Hills, NJ (Hybrid)NJ$25–$28 / hourSelective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Analyze current-state data workflows and recommend improvements by documenting existing processes, identifying bottlenecks or dependencies, and helping evaluate modern solutions that improve efficiency, scalability, and maintainability.
Director, Head of IT - Data, Analytics, Information Management, Automation & AI Lantheus Holdings IncDirector, Head of IT - Data, Analytics, Information Management, Automation & AINY$172,000–$287,000 / yearMature the team from tactical order-taking to strategic advisory, manage managers and senior technical leaders, build a culture of engineering excellence and business empathy, and own budgets, vendor relationships, platform investments, contracts, chargeback models, and demand prioritization. Enterprise data and analytics platforms such as Databricks, Snowflake, Informatica - MDM, Intelligent Data Management Cloud (IDMC) and Cloud Data Marketplace (CDMP), Power BI, Microsoft Purview, Databricks Unity Catalog, ThoughtSpot, Starburst, Copilot, and Copilot Studio.
Health and Information Management/Quality and Patient Safety Specialist Axelon Services CorporationHealth and Information Management/Quality and Patient Safety SpecialistNew York, NY$55–$65 / hourAbility to plan and lead projects, facilitate project scope, develop project plans, manage timelines, and provide direction and support to project teams. Participate in hospital-wide continuous readiness activities to ensure ongoing compliance with Joint Commission, CMS, and DOH requirements.
Senior Operations Consultant - Investment Information Management Bank of America CorpSenior Operations Consultant - Investment Information ManagementPennington, NJ$63,000–$105,000 / yearResponsibilities:Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertiseManages projects and direct activities of a team related to special initiativesAdvises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiativesBuilds relationships with business partners across various Lines of BusinessManages and defines responsibilities and accountabilities for key program and projectsDesign and execute strategic roadmaps supporting performance platform enhancements, operational improvements, and technology transformation initiatives. Required Qualifications:Strong knowledge of wealth management products, investment performance, account structures, and performance-related data sources.2 to 4 years experience with investments and investments products1 to 3 years demonstrated success in establishing and monitoring operations metricsAbility to communicate sophisticated performance, financial, and mathematical concepts clearly to both technical and non-technical audiences.
HIM ROI Supervisor - FT - Day - Health Information Management Pennington NJ Capital HealthHIM ROI Supervisor - FT - Day - Health Information Management Pennington NJPennington, NJ$49,961.60–$64,937.60 / yearWhen determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Works closely with Revenue Cycle, Risk Management and an array of hospital and Capital Health Medical Group (CHMG) team members to facilitate customer satisfaction and successful organizational outcomes.
Director, Enterprise Information Governance & Management New York UniversityDirector, Enterprise Information Governance & ManagementNew York, New York$170,000–$190,000 / yearWorking collaboratively with Data Trustees, Data Stewards, Data Custodians, subject matter experts, and governance groups across central administration, schools, and global campuses, the Director drives the implementation and adoption of enterprise governance practices that promote consistency, compliance, security, and the responsible use of institutional data. In addition, the role leads the University's Data Literacy and Enterprise Information Management training programs, delivering role-based education, governance guidance, and enablement resources that build organizational capability and support the successful adoption of enterprise data governance.
AI and Technology Risk Management Lawyer Mayer Brown LLPAI and Technology Risk Management LawyerNew York, New YorkFull timeThis is a strategic and evolving role at the forefront of legal innovation, responsible for advising on risk, professional responsibility, and regulatory issues arising from the firm’s use of emerging technologies, including GenAI tools, agentic AI, traditional AI, data driven platforms, automation solutions, and legal tech systems, as well as client-facing technology-enabled services. We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.
Senior Lead, Service Management Pearson plcSenior Lead, Service ManagementNYRemote$150,000–$245,000 / yearChange Management (Cross-Company): Cross-company governance of the Technical Change Management process and Change Advisory Board (CAB) - ensuring all changes to the technology estate are assessed, authorised, implemented, and reviewed with rigour, evolving to include policy-as-code, AI-assisted risk scoring, and high-velocity change governance for cloud-native delivery pipelines. This is not a role confined to a single team or technology domain: you will hold cross-company governance accountability for Incident Management and Change Management, end-to-end ownership of Pearson's ServiceNow platform and its full suite of associated sub-systems and integrations, and strategic ownership of the Atlassian toolchain - including Jira, Jira Service Management, Jira Product Discovery, and Confluence.