UNKNOWN

FEED

OTHER

In this role, you won’t just create care plans—you’ll guide members through every step of their journey, ensuring they receive the support and services needed to thrive. This role requires independence, strong time management, leadership capability, and comfort working in fast-paced, community-based environments.

Schedule: Monday – Friday | 8:30 AM – 5:00 PM Compensation: $30.00 – $35.00 per hour Location: Hybrid (El Dorado County and Placer County) FLSA Status: Non-Exempt This position is an individual contributor, not a People Manager.About Pacific Health Group At Pacific Health Group, we are at the forefront of revolutionizing health and wellness through innovation, compassion, and community-driven care. Our mission is to empower members, uplift families, and positively impact the communities we serve. Our Community Supports (CS) Program helps Medi-Cal members live more independently by addressing health-related social needs. In this role, you won’t just create care plans—you’ll guide members through every step of their journey, ensuring they receive the support and services needed to thrive.What This Role Looks Like (Day-to-Day Reality) This is a highly field-based role supporting members directly in the community.<ul><li>Manage a caseload of members with complex health and social needs</li><li>Spend approximately 65% of your time in the field (homes, shelters, community settings)</li><li>Conduct in-person visits, assessments, and follow-ups</li><li>Travel locally within hiring county</li><li>Coordinate services across healthcare, behavioral health, and community resources</li><li>Participate in community outreach efforts including events, partnerships, and local engagement</li><li>Provide mentorship and support to other care managers</li><li>Document in real-time or by end of day using internal systems This role requires independence, strong time management, leadership capability, and comfort working in fast-paced, community-based environments</li></ul>What You’ll DoCare Coordination & Case Management<ul><li>Conduct comprehensive member assessments to identify health and social needs</li><li>Develop and manage individualized care plans</li><li>Coordinate appointments, services, and long-term support systems</li><li>Ensure continuity of care and consistent follow-through</li></ul>Member Engagement & Advocacy<ul><li>Build strong, trusting relationships with members and their families</li><li>Provide ongoing support through phone, video, and in-person visits</li><li>Advocate for timely care, services, and equitable access to resources</li></ul>Community Outreach & Engagement<ul><li>Represent Pacific Health Group in the community through outreach events, partnerships, and local initiatives</li><li>Build and maintain relationships with community-based organizations, shelters, and service providers</li><li>Identify opportunities to expand community presence and improve access to services</li><li>Support outreach efforts that drive member engagement and program awareness</li></ul>Community Resource Navigation<ul><li>Connect members to housing, food access, workforce programs, childcare, and other services</li><li>Strengthen partnerships with community-based organizations</li><li>Identify gaps in resources and escalate needs for program improvement</li></ul>Leadership & Team Support<ul><li>Provide guidance, mentorship, and support to care managers within the program</li><li>Assist with onboarding and training of new team members</li><li>Promote consistency, collaboration, and best practices across the team</li></ul>Documentation & Compliance<ul><li>Maintain accurate and timely documentation of all member interactions</li><li>Ensure compliance with Medi-Cal, CalAIM, and Community Supports program requirements</li><li>Track progress, outcomes, and service delivery</li></ul>Team Collaboration<ul><li>Partner with interdisciplinary teams including behavioral health, outreach, and social services</li><li>Coordinate with healthcare providers and payers to ensure seamless care delivery</li></ul>Continuous Improvement<ul><li>Identify trends and gaps in services</li><li>Provide feedback to leadership to improve care coordination strategies and partnerships</li></ul>How Success Is Measured<ul><li>Member engagement and successful care coordination outcomes</li><li>Timely and accurate documentation</li><li>Ability to manage caseload independently and effectively</li><li>Quality of mentorship and team support provided</li><li>Strength of community partnerships and outreach engagement</li><li>Compliance with program and regulatory requirements</li></ul>Who Thrives in This Role<ul><li>Is comfortable working independently in the field</li><li>Can manage complex caseloads and competing priorities</li><li>Is a strong leader and team collaborator</li><li>Is proactive, resourceful, and solution-oriented</li><li>Thrives in fast-paced, community-based environments</li><li>Enjoys engaging with the community and building relationships</li><li>Is passionate about supporting high-acuity, underserved populations</li></ul>                              Equal Employment Opportunity Pacific Health Group, along with its divisions, is a proud Equal Opportunity Employer. We embrace diversity and are devoted to creating an inclusive environment for all employees. Our commitment is to ensure equal employment opportunities for every qualified candidate, irrespective of race, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other status protected by federal, state, or local laws. At Pacific Health Group, we recognize the importance of accessibility and are dedicated to providing reasonable accommodations for individuals with disabilities. We believe that our strength lies in our diversity, and we are committed to building a workforce that reflects the varied communities we serve. Join us in a workplace where everyone's contributions are valued and respected.Pre-Employment Requirements Employment is contingent upon the successful completion of our pre-employment process, which includes a background check and the submission of all required documentation and new hire paperwork.AI & Human Interaction (HI) in Recruitment Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) — our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration.RequirementsMinimum Qualifications<ul><li>Experience: 3–5 years in case management, social services, or healthcare</li><li>Experience with: Medi-Cal, CalAIM, and Community Supports programs (preferred)</li><li>Strong understanding of healthcare systems, managed care, and community resources</li><li>Excellent communication, empathy, and cultural competence</li><li>Strong organizational and time management skills</li><li>Must be proficient in technology, including case management systems, EHR platforms, and documentation tools</li><li>Ability to document in real-time and manage member data accurately</li><li>Comfortable navigating multiple systems and communication platforms</li></ul>Work Requirements<ul><li>Ability to travel locally within hiring county</li><li>Valid California Driver’s License and reliable transportation</li><li>Ability to work in a hybrid, field-based environment</li></ul>BenefitsCompensation & Benefits<ul><li>Hourly Range:$30.00 - $35.00, depending on experience, qualifications, and internal equity</li><li>Monthly stipend</li><li>160 hours PTO + paid sick time</li><li>11 paid holidays (including birthday and floating holiday)</li><li>4 paid volunteer hours per month</li><li>90% employer-paid employee-only medical benefits</li><li>Flexible Spending Account (FSA)</li><li>Short-term & long-term disability, AD&D</li><li>Employee Assistance Program (EAP)</li><li>401(k) with company match</li><li>Professional development opportunities</li><li>Quarterly in-person events</li><li>Employee discount programs</li></ul>

Pacific Health Group

Community Support Lead Care Coordinator

Accidental Death and Dismemberment (AD&D)

Acute Care

Alliance/Partner Management

Artificial Intelligence (AI)

Behavioral Health

Case Management

Childcare

Communication Skills

Community Health

Community Programs

Community Relations

Community Support

Community and Social Services

Continuous Improvement

Data Management

Diversity

Documentation

Driver's License

Employee Assistance Plan

Equal Employment Opportunity (EEO)

Follow Through

Health Plan

Healthcare

Healthcare Providers

Human Interaction

Leadership

Maintain Compliance

Managed Care

Medi-Cal

Medical Record System

Mentoring

Needs Assessment

Onboarding

Organizational Skills

People Management

Plan Meetings

Project Tracking

Regulatory Compliance

Regulatory Requirements

Service Delivery

Social Work

Team Lead/Manager

Time Management

Trend Analysis

Willing to Travel

Workable

Perks of working at NBH:Pay & Financial Wellness: Competitive salary, free financial coaching, and access to credit lines and personal loans through FinFit – because your financial health matters beyond your paycheck. Community Health Workers (CHW's) at NovumHealth are trusted members of the community who help individuals navigate challenges with mental health, substance use, and social barriers.

<div>Job Description: Community Health Workers (CHW's) at NovumHealth are trusted members of the community who help individuals navigate challenges with mental health, substance use, and social barriers. CHWs meet people where they are, whether at home, in the community, or in recovery settings. Building trust, providing support, and connecting members with care and resources. Job Specific Duties: </div><ul><li>Assessing the healthcare needs of individuals within the community and identifying gaps in care. </li><li>Collaborating with healthcare providers, social service agencies, and community organizations to develop comprehensive care plans for patients. </li><li>Assisting patients in navigating the healthcare system and accessing necessary services such as medical appointments, specialist referrals, diagnostics tests, and community resources. </li><li>Conducting home visits or outreach activities to assess patients' living conditions, social support systems and adherence to treatment plans. </li><li>Provide transportation, with personal vehicle, for members to appointments when needed (mileage is reimbursed). </li></ul><div> </div><div>Required Education, Experience, Skills & Abilities: </div><ul><li>An active and valid Community Health Worker Certification</li><li>At least 1 year of experience in community health, behavioral health, peer support, or related roles. </li><li>CPR/First Aid (Or willingness to obtain) </li></ul><div> </div><div>Physical Requirements: </div><ul><li>Ability to sit, use hands and fingers, talk or hear, and smell continually. </li><li>Close vision is required to see computer monitors, read documents, and operate copy and fax machines</li><li>Ability to stand, walk, and reach frequently</li><li>Must be able to move quickly in emergencies, including walking briskly or running short distances. </li><li>Ability to maintain physical and mental alertness during prolonged periods of activity in high-stress environments. </li></ul><div> </div><div>Why you will love working here: </div><div>At NovumHealth, we foster a sense of belonging, tap into individual passions, and provide an enjoyable environment that encourages personal and professional growth. Joining NovumHealth means being part of a dynamic and supportive community where your contributions are not only recognized but also celebrated.   </div><div>Perks of working at NBH:</div><ul><li>Pay & Financial Wellness: Competitive salary, free financial coaching, and access to credit lines and personal loans through FinFit – because your financial health matters beyond your paycheck. </li><li>Time to Recharge: We offer generous PTO, Holidays, and sick time so you can show up as your best self.  </li><li>Health & Wellbeing: Medical, Dental, and vision insurance options, optional supplemental coverage, and company-paid access to Employee Assistance Programs (EAP) for when life gets complicated. </li><li>Plan for the Future: A 401(k) Retirement Savings Plan to help you build the financial future you deserve. </li><li>Everyday Savings: Preferred rates on auto, home, and renter’s insurance through Allstate, plus a wide range of employee discounts through Corestream. </li><li>And so Much More: This is just the beginning – we’re always looking for new ways to support our team. </li></ul> About NovumHealth:Our vision is to be a leader in high-quality, physician-led behavioral health care. We make this vision a reality by working in partnership with health plans and care providers to connect patients to the care they need.

Our goal is to set the standard of excellence in the compassionate treatment of behavioral health.

NovumHealth provides services to meet the full spectrum of ongoing emergent psychosocial and psychiatric conditions. We cultivate the finest practitioners in behavioral health to listen, and to provide options and treatments to improve health in a lasting way.

We contract a wide variety of behavioral health care providers to ensure that members have access, choice, and any specialized care they may need.

We also partner closely with communities to secure food, housing, and transportation to ensure a stable environment for healing.

If you'd like to learn more about our company click the link below!
https://www.novumhealth.com/

NovumHealth

Community Health Worker (CHW)

CPR Certification

Coaching

Copying Machines

Fax Machines

First Aid

Loans

Patient Assessment

Patient Care

Photocopy

Physical Demands

Psychiatry and Mental Health

Team Building

Treatment Plan

Betterteam

ADAPTED_NOW

Conducts routine outreach to members and providers to confirm service details, coordinates services with long term services and supports teams, serves as a health plan subject matter expert and accurately documents care coordination activities. $47,400.00 - $76,000.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level.

YEAR

<div>Job Summary: The Community Based Care Coordinator - Nevada assists enrollees in navigating their health care providing care planning and coordination of services, ensuring timely service delivery and prompting continuity of care through coordinated outreach and engagement with members and providers. The role collaborates with members of an inter-disciplinary care team (ICT) to meet the needs of the individual and the population and identifies problems or opportunities that would benefit from care coordination. This role is responsible for routine enrollee outreach, including community-based visits, telephonic or virtual visits, documenting service activities, and supporting administrative functions that enhance member satisfaction. Essential Functions:</div><div><div><div><div><div><div><div><div><div><ul><li>Assists enrollees with understanding health plan processes, appeals and grievances and assist with removing barriers to getting needed services.</li><li>Conducts routine outreach to members and providers to confirm service details, coordinates services with long term services and supports teams, serves as a health plan subject matter expert and accurately documents care coordination activities.</li><li>Regular travel to conduct member visits, provider visits and community-based visits as needed to ensure effective administration of the program.</li><li>Maintain open lines of communication with enrollees, as needed based on Enrollee preferences.</li><li>Maintains accurate and timely documentation and internal systems to ensure visibility across teams and continuity of service.</li><li>Coordinates provider and member scheduling efforts, supports high-volume outreach campaigns, and ensures task completion across multiple systems.</li><li>Identify and implement effective interventions based on opportunities identified in members plan of care.</li><li>Participate in development of an individualized care plan (ICP) in collaboration with the ICT, based on member’s needs and preferences.</li><li>Educate the member/caregivers about risk conditions, community resources, insurance benefits, etc. so that timely and informed decisions can be made.</li><li>Serves as a support resource for enrollees and providers, and escalate concerns by coordinating responses and ensuring issues are routed or addressed promptly</li><li>Collaborates with clinical care managers, behavioral health clinicians, community health workers, providers, and external partners as needed to ensure smooth communication and continuity across care activities.</li><li>Gather and document service-related information during members interaction to support care coordination, service planning, or referral processes.</li><li>Maintain accurate documentation and maintenance of the centralized enrollee records and alignment with regulatory standards, ensuring timely distribution to appropriate internal teams or provider partners as needed.</li><li>Follow established standards of practice, internal policies, and procedures to ensure compliance with contractual obligations and applicable regulatory requirements.</li><li>Ensure enrollees follow up with providers, including assistance with appointment scheduling and verification of transportation.</li><li>Facilitate communication and information exchange with the member and their providers and community supports.</li><li>Perform any other job related duties as requested.</li></ul> Education and Experience:<ul><li>Associates of Science (A.S) in a healthcare related field required</li><li>Bachelor of Science (B.S) in a healthcare related field preferred</li><li>Three (3) years of experience in a healthcare field (i.e. discharge planning, case management, care coordination, and/or home/community health management experience) required</li></ul>Competencies, Knowledge and Skills:<ul><li>Intermediate proficiency level with Microsoft Office, including Outlook, Word and Excel</li><li>Knowledge of Medicaid, Medicare and Managed Care is preferred</li><li>Customer service focus with exceptional listening, written and verbal communication skills</li><li>Displays professional phone etiquette</li><li>Ability to multitask using a variety of computer applications</li><li>Strong organizational skills and time management skills</li><li>Effective problem solving skills with attention to detail</li><li>Ability to work independently and within a team environment</li><li>Understanding and supportive of managed care concept</li><li>Adaptable to a constantly changing environment</li><li>Able to type (document) and talk (telephonically) simultaneously</li><li>Developing knowledge of local, state and federal healthcare laws and regulations and all company policies regarding case management practices</li><li>Strong understanding and respect of all cultures and demographic diversity</li><li>Awareness of community & state support resources</li><li>Strong advocate for members at all levels of care</li><li>Strong analytical, problem solving, and critical thinking skills, with attention to detail</li></ul>Licensure and Certification:<ul><li>Behavioral or mental health certification or equivalent approved training program preferred</li><li>Must have valid driver's license, vehicle and verifiable insurance. Employment in this position is conditional pending successful clearance of a driver’s license record check. If the driver’s license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in this position will be terminated</li><li>To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 – March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified.</li><li>CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process.</li></ul>Working Conditions:<ul><li>This is a mobile position, meaning that regular travel to different work locations, including homes, offices or other public settings, is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time. Must reside in the same territory they are assigned to work in; exceptions may be considered, due to business need May be required to travel greater than 50% of time to perform work duties. Required to use general office equipment, such as a telephone, photocopier, fax machine, and computer Flexible hours, including possible evenings and/or weekends as needed to serve the needs of our members</li><li>Over 50% (Mobile) Routine travel required</li></ul></div></div></div></div></div></div></div></div></div>Compensation Range: $47,400.00 - $76,000.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.Compensation Type: HourlyCompetencies: - Fostering a Collaborative Workplace Culture- Cultivate Partnerships- Develop Self and Others- Drive Execution- Influence Others- Pursue Personal Excellence- Understand the BusinessThis job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-KG1

CareSource

Community Based Care Coordinator - Nevada

Administrative Skills

Analysis Skills

Campaigns

Clinical Medicine

Corporate Policies

Customer Support/Service

Demographics

Detail Oriented

Discharge Plans

Federal Laws and Regulations

Health Plan Membership

Home Care

Identify Issues

Infectious Diseases

Medicaid

Medical Conditions

Medicare

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Office Equipment

Presentation/Verbal Skills

Problem Solving Skills

Regulations

Risk

State Laws and Regulations

Team Player

Training Program

Training/Teaching

Vaccination

Writing Skills

CareSource Organic

Oversee the day-to-day operations of the behavioral services programs, ensuring effective implementation of services that meet client needs. Liberty Behavioral and Community Services is seeking a dedicated and experienced Program Supervisor to lead, manage, and oversee our behavioral health services.

Job Description:Liberty Behavioral and Community Services is seeking a dedicated and experienced Program Supervisor to lead, manage, and oversee our behavioral health services. This is a leadership role that involves designing, implementing, and evaluating behavioral health programs for individuals and communities in need. The Program Supervisor will ensure high-quality service delivery, compliance with regulatory requirements, and continued program development. This position requires strategic thinking, strong leadership skills, and a passion for improving the lives of individuals through behavioral health services.Key Responsibilities:·         Program Management & Leadership:<ul><li><ul><li>Oversee the day-to-day operations of the behavioral services programs, ensuring effective implementation of services that meet client needs.</li><li>Supervise and provide leadership to a multidisciplinary team of behavioral health professionals, including therapists, counselors, and support staff.</li><li>Develop and manage program budgets, ensuring cost-effective service delivery and compliance with financial goals.</li><li>Foster a collaborative and positive work environment that supports staff development and engagement.</li></ul></li><li>Client Services & Case Management:</li><li><ul><li>Monitor the delivery of behavioral services to ensure clients are receiving appropriate interventions and support.</li><li>Develop and implement individualized behavioral treatment plans and oversee their evaluation.</li><li>Act as a liaison between clients, families, and other service providers to ensure coordination of care.</li></ul></li><li>Quality Assurance & Compliance:</li><li><ul><li>Ensure that all services meet or exceed industry standards, state regulations, and organizational policies.</li><li>Implement and monitor quality assurance practices to track program outcomes and client satisfaction.</li><li>Stay informed of new developments and best practices in the behavioral health field and incorporate them into program planning and delivery.</li></ul></li><li>Training & Development:</li><li><ul><li>Provide ongoing training and professional development for staff to enhance their skills and knowledge of best practices in behavioral health.</li><li>Promote a culture of continuous improvement and ensure that the team stays current with relevant certifications, licensure, and training requirements.</li></ul></li><li>Community & Stakeholder Engagement:</li><li><ul><li>Build and maintain relationships with community partners, stakeholders, and funding agencies to support the growth and sustainability of behavioral services.</li><li>Participate in community outreach and advocacy efforts to raise awareness of behavioral health issues and available services.</li></ul></li></ul>RequirementsQualifications:<ul><li>Must have an ARF certification.</li></ul><ul><li>Experience:</li><li><ul><li>Minimum of 5 years of experience in behavioral health, with at least 3 years in a leadership or supervisory role.</li><li>Strong background in program development, management, and evaluation.</li><li>Experience working with diverse populations, including children, adults, and families in community or clinical settings.</li></ul></li><li>Skills:</li><li><ul><li>Excellent leadership and team management skills, with the ability to inspire and develop staff.</li><li>Strong communication skills, both verbal and written, to interact with staff, clients, families, and external partners.</li><li>In-depth knowledge of behavioral health practices, therapeutic interventions, and relevant regulatory guidelines.</li><li>Ability to analyze data, assess program effectiveness, and implement improvements.</li><li>Knowledge of relevant software for case management, data tracking, and reporting.</li></ul></li></ul>Additional Requirements:<ul><li>Ability to work flexible hours, including evenings and weekends, as needed.</li><li>Must be able to pass background checks and meet other pre-employment screening requirements.</li><li>Valid driver’s license and ability to travel within the community as required.</li></ul>Benefits<ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Life</li><li>401k</li></ul>Salary - $67.000/Yearly

Community Jobs in Crystal, CA

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Community Jobs in Crystal, CA

Community Support Lead Care Coordinator Pacific Health Group

Community Health Worker (CHW) NovumHealth

Community Based Care Coordinator - Nevada CareSource

Program Supervisor Liberty Behavioral & Community Services, Inc.

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