Wizards of the Coast products are sold around the world, and meeting global regulatory requirements is critical to how we bring them to market. This Quality Team role will partner closely with Operations, Innovation, Product Development, Legal, Ethical Sourcing, and Hasbro Global Regulatory teams to translate complex requirements into clear guidance on packaging, production, and labelling. non-bonded freight within warehouse and WMS environments • Support CBP exams, audits, compliance reviews, and site inspections, serving as a primary compliance point of contact • Investigate and resolve compliance discrepancies, documentation errors, inventory variances, and post-entry issues • Respond to CBP requests for information, including CF 28 and CF 29 notices, and support post-entry corrections and reconciliations • Maintain accurate, CBP-compliant recordkeeping and retention practices • Develop, update, and enforce compliance SOPs; provide training and guidance to operations, customer service, and brokerage teams • Identify compliance risks and recommend corrective actions or process improvements • Stay current on regulatory changes and communicate impacts to internal teams and customers Required Qualifications • 2–5 years of experience in CBP compliance, bonded warehouse operations, 3PL logistics, or customs brokerage • Strong working knowledge of CBP regulations, bonded inventory controls, and customs documentation • Experience interacting directly with CBP officers, customs brokers, and regulatory agencies • Familiarity with WMS bonded modules and customs systems (ABI/ACE) • High attention to detail with strong organizational and problem-solving skills • Proficiency in Microsoft Office (Excel, Word, Outlook) Preferred Qualifications • Licensed Customs Broker (LCB) or progress toward licensure • Experience supporting CBP audits and compliance assessments • Familiarity with FTZ operations and PGA requirements • Experience in multi-client or high-volume logistics environments Core Competencies • Regulatory compliance and risk management • Documentation accuracy and audit readiness • Cross-functional communication • Process improvement and SOP development • Professional discretion and integrity Work Environment • Combination of office and warehouse settings • Regular interaction with CBP officers and regulatory agencies • May require extended hours during audits, exams, or peak operational periods. Key Responsibilities • Ensure compliance with all applicable CBP regulations, including bonded warehouse operations (19 CFR Part 19), in-bond movements, and import/export requirements • Manage and audit bonded and in-bond inventory, including receipts, transfers, manipulations (when permitted), shortages, overages, and releases • Review, maintain, and reconcile CBP documentation, including CBP Forms 214, 216, 3499, 7501, delivery orders, and in-bond paperwork • Coordinate with customs brokers, freight forwarders, carriers, customers, and CBP officers regarding entries, exams, holds, and releases • Oversee and validate value-added services (e.g., labeling, kitting, rework) to ensure activities are performed only as permitted under CBP regulations • Monitor segregation and control of bonded vs. |