This role collaborates with Program Management, operations, and business leaders during the initial planning stages of technology initiatives, including the establishment of new offices and job sites, to identify requirements across Cybersecurity, Infrastructure, Service Desk, Business Applications, Software Development, and Business App Enablement. Develops and maintains technical documentation, including requirements, solution designs, network and architecture diagrams, bills of materials, implementation plans, and handoff packages to support execution by the appropriate Technology teams; serves as an escalation point for complex design decisions.