Advanced knowledge of networking, including secure design, segmentation, and interoperability between on-premises and cloud environments Experience with virtual desktop infrastructure (VDI) platforms and enterprise-level automation tools for streamlined provisioning and configuration Proficiency in group policy administration and compliance-driven architecture to ensure security and usability Familiarity with advanced security frameworks (Zero Trust, IAM, RBAC) and regulatory requirements Ability to build TCO models and multi-year cost projections for technical initiatives Effective collaboration, communication, and leadership skills for cross-functional teamwork and mentoring technical staff Experience providing training and documentation to technical teams and maintaining hardware inventory Skilled in troubleshooting network-related issues and supporting mobile device integration. Demonstrated expertise in desktop support, troubleshooting, and administration for a wide range of devices and applications Proven ability to architect, modernize, and integrate desktop and systems infrastructure with cloud platforms Strong understanding of endpoint management, desktop/mobile systems architecture, and enterprise identity/access management Advanced proficiency in enterprise mobile device management (MDM) for iPhone and Android platforms, ensuring secure configuration, compliance, and operational excellence in regulated environments such as healthcare or finance.