NewIT Associate Legends GlobalIT AssociateTysons, VirginiaThe IT Associate will assist with maintaining and troubleshooting computers, networking equipment, digital signage, event technology, audiovisual systems, and other technology used throughout the venue. Because Capital One Hall operates around performances, private events, and corporate functions, this position will occasionally require evening, weekend, and event-based availability.
Manager, IT Service Desk & End User Services Clark Construction GroupManager, IT Service Desk & End User ServicesMcLean, VirginiaWhile there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation. Escalation routing into Enterprise Applications, Infrastructure, and Asset Management, ensuring issues land in the right hands without falling through the cracks, and high-urgency issues are handled appropriately.
IT Helpdesk (Short Term Temp) Roth Staffing CompaniesIT Helpdesk (Short Term Temp)Rockville, Maryland$30.70 / hourA global leader in technology and innovation is seeking a Temporary Tech Support Technician (IT Helpdesk) to provide first-line technical support for end-user computing and office automation systems. This role is ideal for a customer-focused IT professional who enjoys troubleshooting technical issues, supporting business operations, and delivering exceptional service to employees at all levels, including executive leadership.
AMS Administrator/Systems & IT Technician International City County ManagementAMS Administrator/Systems & IT TechnicianWashington, DC$80,000–$98,062 / yearFull timedegree in technology-related fieldFive (5) or more years of experience in IT support and association management systems or a related fieldPreferred Qualifications Experience utilizing Power BI or other data visualization tool experienceKnowledge, Skills, and Abilities (KSAs)Knowledge of SQL report development and experience developing SQL queries Experience working with NetForum Enterprise AMS Experience working with Content Management Systems (CMS) Working knowledge of Generative AI tools, including Microsoft Copilot Strong project management, organizational, problem-solving, and decision-making skills, including the ability to manage changing priorities, work independently, multitask, and meet deadlines consistently Analytical acumen and proficiency in generating and evaluating business forecasts, metrics, and reports Excellent verbal, written, presentation, and business communication skills, with high attention to detail and the ability to interact effectively with all levels of ICMA employees Demonstrated interpersonal and collaboration skills, including the ability to work with diverse groups, convey ideas, influence others, obtain cooperation, and sustain productive working relationships internally and with outside parties High degree of integrity and ability to handle confidential matters and sensitive situations with discretion Advanced knowledge of Windows operating systems, Microsoft 365 applications, MS Office installation and operation, Teams, Zoom, web browsers, file access, and print services Experience troubleshooting hardware and printer issues, with a general understanding of network security practices and anti-virus programs across devices Excellent customer service skills and attention to detail Physical Requirements/Work EnvironmentThe work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. What we can offer you:A collaborative and collegial working environment where teamwork and individual contributions are valuedA competitive salaryA comprehensive benefits package that includes employer sponsored health, dental, life, disability, and employee assistance benefitsPaid time off to include vacation, sick leave, holidays, and floating daysGenerous retirement planOpportunities for ongoing professional developmentThis position is based out of ICMA's headquarters, located in Washington, D.C. The selected individual must be able to work the core business hours from 8:30 am to 5:00 pm ET.A high-speed internet connection is required when working virtually.
Help Desk Specialist II (Tier II – Advanced Support) Aretec IncHelp Desk Specialist II (Tier II – Advanced Support)Ashburn, VAFull timePerform advanced remote troubleshooting for:Mobile devices and CBP mobile service environment (AirWatch/Workspace ONE)Email services and Microsoft OutlookPersonal Identity Verification (PIV) card authenticationRemote VPN access (GlobalProtect and Zscaler)Remote access via DHS Workplace (WaaS)Microsoft Office productsWindows OS and Active DirectoryRemote software installationsResolve 90% of tickets assigned to Tier II in alignment with AQL targets. Help Desk Specialist II (Tier 2 – Advanced Support)CBP Technology Service Desk (TSD)Location: RemoteSchedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)Employment Type: Full‑timeClearance Requirement: CBP Background Investigation (Unclassified) Position SummaryAretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD).
Desktop Support Technician, Senior LCGDesktop Support Technician, SeniorRockville, MarylandThis position requires strong technical depth, excellent communication skills, and the ability to support a diverse user population—ranging from everyday office staff to senior leadership—while maintaining high customer satisfaction and meeting service level objectives. In this role, you will deliver expert troubleshooting and “how-to” assistance across Windows and Apple platforms, support network connectivity and collaboration tools, maintain secure and compliant endpoints, and contribute to IT lifecycle and mobility programs.
IT Help Desk Specialist AHU TechnologiesIT Help Desk SpecialistWashington, District of ColumbiaThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
IT Service Desk Supervisor Fawkes IDMIT Service Desk SupervisorWashington, DC$110,000–$130,000 / yearResponsibilities: Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk. Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).
Desktop support technician Nleague Services IncDesktop support technicianWarrenton, Virginia$45–$50 / hourContractorThe candidate will assist DVS IT Management with integration, management, and support of the Information Technology program for the Puller Veterans Care Center (PVCC) in Warrenton, VA, plus support some remote Veterans Benefits sites. This position requires the following skills: Knowledge on setup, configuration, and maintenance of PC desktops, laptops, related peripheral devices (printers, scanners, etc.) and networking.
Desktop Support Technician, Associate LCGDesktop Support Technician, AssociateBethesda, MarylandProvide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
IT Service Management Technician I USA The Nature ConservancyIT Service Management Technician IArlington, VirginiaRemoteOur ideal candidate has an in-depth knowledge of computer software and hardware and a hands-on experience with a different variety of internet applications, networks and operating systems. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges.
IT Technician (onsite Millersville MD) Marathon TSIT Technician (onsite Millersville MD)Ashburn, VAThis role involves processing trouble tickets, imaging and encrypting devices, shipping and receiving IT equipment, performing laptop repairs, and maintaining an organized warehouse environment. Receive and manage bulk shipments of IT equipment from third-party vendors, including unloading large pallets from tractor-trailers and distributing them within the warehouse.
IT Service Desk Technical Lead (Operations) GD Information TechnologyIT Service Desk Technical Lead (Operations)Bethesda, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Leading Tier 0 and Tier 1 IT support operations, including incident management, service request fulfillment, escalation management, knowledge management, and customer support functions.
IT Inventory Specialist Zolon TechIT Inventory SpecialistCheverly, MDThe project delivers enterprise IT support services that enable FBI mission operations, including desktop and mobile device support, IT service management, walk up ITX services, inventory management, and participation in technology refreshes and office moves. Work is performed in a secure, mission critical environment with strict service level, security, and customer service requirements, supporting FBI personnel across multiple domestic and international locations.
Desktop Support Engineer-Arlington, VA Georgia Tek SystemsDesktop Support Engineer-Arlington, VAArlington, VAJob Description: Seeking a broadly experienced Candidate to provide Tier 1 and 2 support for multiple domains with users locally and remotely. The candidate will be expected to: Communicate and interface with customer and Site Lead on issues and daily tasking.
Desktop Support Technician, Senior LCG, Inc.Desktop Support Technician, SeniorRockville, MD$58,000–$66,000 / yearThis position requires strong technical depth, excellent communication skills, and the ability to support a diverse user population—ranging from everyday office staff to senior leadership—while maintaining high customer satisfaction and meeting service level objectives. In this role, you will deliver expert troubleshooting and “how-to” assistance across Windows and Apple platforms, support network connectivity and collaboration tools, maintain secure and compliant endpoints, and contribute to IT lifecycle and mobility programs.
NewSenior Desktop Support Technician AHU Technologies IncSenior Desktop Support TechnicianWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
Desktop Support Technician, Associate LCG, Inc.Desktop Support Technician, AssociateMaryland, MD$28–$32Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
Help Desk/ Windows Support Prominent Edge LLCHelp Desk/ Windows SupportGaithersburg, MDExperience supporting technology and users of technology in a customer support function or role, including at least three items below: · Windows endpoint device installation · Windows endpoint device break / fix & upgrade · Local and network printer installation & repair · UPS repair (APC) · Installation of Windows based COTS software & drivers, · Installing NIST Windows system images · Windows security patching · Malware & virus removal · Troubleshooting multifaceted incidents and questions . · Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users) .
IT Manager Manufacturing & ITAR Compliance Quadrant, Inc.IT Manager Manufacturing & ITAR ComplianceSterling, VAManage day-to-day operation of networks, servers, endpoints, cloud environments, and telecom systems across U.S. Own IT asset lifecycle management, including procurement, provisioning, maintenance, and secure decommissioning of hardware and software. Configure systems, cloud environments, and data storage in accordance with export control and CMMC/NIST 800-171 requirements defined by Compliance, including for any government-furnished or CUI data.