Guest Service Agents (Full Time) Live Hotel Maryland Live! Casino & Hotel MarylandGuest Service Agents (Full Time) Live Hotel MarylandHanover, MDWhere You''ll Make an Impact: Maintain complete knowledge of the following: Hotel features: Amenities - Hours of operation, group activities, Room types, numbers, layout, décor, and locations. Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them, follow established procedures for "walking" guests.
Lobby Host (Front Desk Agent) - Arlo Hotels Arlo DCLobby Host (Front Desk Agent) - Arlo HotelsWashington, District of ColumbiaThe Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment.