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COMPETENCIES:To perform the job successfully, an individual should demonstrate the following competencies:Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. This position is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk and/or hear.

<div>At Marsh's Edge, we're not just a luxury senior living company; we're a community recognized as a Great Place to Work® and we take immense pride in that designation. Our philosophy, “People First, Always,” underscores everything we do. We believe that our dedicated team is our greatest asset, driving us to create compassionate, respectful, and meaningful interactions every day.<br/><br/></div><div><strong>Why Choose Marsh's Edge?</strong></div><ul><li><strong>A Culture of Growth and Teamwork:</strong> We foster an environment where your contributions are celebrated, and your personal and professional growth is encouraged.</li><li><strong>Make a Difference:</strong> Your work will enrich the lives of our residents and fellow team members, creating a lasting positive impact in our community.</li><li><strong>Collaborative Environment:</strong> Join a team that values each member's input, promotes collaboration, and strives to create a vibrant and engaging atmosphere.</li></ul><div><br/><strong>We’re Looking for a Concierge to work some evenings and on weekends:</strong></div><div>As the <strong>Concierge</strong>, you will be the “Director of First Impressions” of the community and quite often the first contact for prospects, guests, and family members.<br/><br/></div><div><strong>Are You Ready to Make an Impact?</strong></div><div><strong>ESSENTIAL FUNCTIONS:</strong></div><ul><li>Greets, engages and assists residents, family members, guests, and visitors in a vibrant, courteous and professional manner.</li><li>Answers internal and external telephone calls, pages & walkie talkie.</li><li>Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration.</li><li>Supports community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Senior Living Communities as a great place to live.</li><li>Maintains building security, monitors security systems, including the emergency call system, and responds accordingly.</li><li>Manages the operation and maintenance of all office equipment and communication devices (i.e. call transfers). </li><li>Manages mail and newspaper delivery.</li><li>Assists Business Office Manager with ordering and maintaining adequate inventory of office and community supplies. </li><li>Participates in and attends all required in-service training sessions.</li><li>Maintains HIPPA standards and regards all medical or healthcare information pertaining to residents & employees as confidential.</li><li>Other duties as assigned.</li></ul><div><br/><strong>COMPETENCIES:</strong><em>To perform the job successfully, an individual should demonstrate the following competencies:</em></div><ul><li>Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Must demonstrate knowledge & frequent use of computers & Microsoft Office.</li><li>Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data.</li><li>Initiative – Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis.</li><li>Flexibility – The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease, aplomb and professionalism.</li><li>Interpersonal Skills – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things</li><li>Teamwork – Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion.</li><li>Professionalism – Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly.</li><li>Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds the Company’s Guiding Principles:<ul><li>People First, Always</li><li>We Exist to Serve our Members</li><li>We Have a Responsibility to be Full</li></ul></li></ul><div><br/></div><div><strong>Physical Demands, Work Environment, and Expected Hours of Work: </strong><em>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</em></div><ul><li>This position is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk and/or hear.</li><li>This position will be required to lift or carry weight up to 25 lbs.</li><li>While performing the duties of this job, the Team Member is exposed to minimal to moderate noise.</li><li>The Team Member may be required to work extended periods of time at a computer terminal. </li><li>The associate may encounter difficult situations, including contact with mentally ill and deceased residents.</li></ul><div><br/><strong>TRAVEL: </strong>No travel is expected although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions.<br/><br/></div><div><strong>EDUCATION AND EXPERIENCE REQUIREMENTS:</strong></div><ul><li>High school graduation or GED required.</li><li>Certification or completed course work in office management desired.</li><li>Telephone operating and answering experience required.</li><li>1-2 years’ experience in a similar concierge/administrative assistant position desired.</li></ul><div><br/><strong>KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:</strong></div><ul><li>Ability to read, write, speak and understand English fluently.</li><li>Ability to meet or exceed the company’s attendance and punctuality standards.</li><li>Ability to use miscellaneous software and office equipment.</li><li>Ability to understand and follow directions as given.</li><li>Ability to work with minimal supervision.</li></ul><br/><br/><strong>About Marsh's Edge:</strong><p>Nestled in the marsh and just minutes from the beach, our 78-acre luxury retirement community offers a lifestyle that is second to none on St. Simons Island, Georgia. As a continuing care retirement community, Marsh’s Edge offers independent senior living as well as a full continuum of care, which include Assisted Living, Memory Care, Skilled Nursing and Short-Term Rehab. </p>

Marsh's Edge

Concierge/Receptionist (PT)

Administrative Skills

Brand Marketing (Branding)

Community Support

English Language

Equipment Maintenance/Repair

HIPAA (Health Insurance Portability and Accountability Act)

Healthcare

High School Diploma

Interpersonal Skills

Inventory Management

Lift/Move 25 Pounds

Mail Processing

Medical Records

Microsoft Office

Office Equipment

Office Management

Online Networks

Operations Management

Order Management

Philosophy

Physical Demands

Property Maintenance

Quality Management

Sales Prospecting

Sales Support

Security Monitoring

Social Networking

Team Player

Time Management

Willing to Travel

Betterteam

FULL_TIME

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YEAR

Company Overview Hodnett Cooper Vacation Rentals is a locally owned family business with more than 40 years of experience as a mainstay in vacation rentals in the Golden Isles. Hodnett Cooper Vacation Rentals specializes in St. Simons and Jekyll Island rentals along the southeast coastal region of Georgia. We pride ourselves in being St. Simons and Jekyll Island’s comprehensive resource for vacation rentals and coastal Georgia information. With over 350 vacation rental homes and condominiums and a collection of luxury vacation rentals on St. Simons Island and Sea Island, Hodnett Cooper Vacation Rentals will exceed expectations. The Hodnett Cooper Vacation Rentals team is dedicated to making your St. Simons Island rental experience smooth, stress-free, and enjoyable. Position Summary Guest Services, Vacation Rentals is responsible for daily tasks associated with the sales department at Hodnett Cooper Vacation Rental and has a wide range of responsibilities. They assist guests in making new reservations via phone, email, text, and chat and are familiar with modern sales tactics. They maintain current and future reservations and exhibit exceptional follow-up. Liaise with 3rd party housekeeping partners, our inhouse maintenance team, and external vendors to ensure the home is in exceptional condition by performing quality control inspections in an energetic environment. This is the perfect position for someone who is able to work independently outside or in an office environment, as this position requires both. To succeed in this role, you must be self-motivated, able to sit at a workstation for long durations, have an in-depth understanding of sales and customer service, Microsoft office, and can multitask in a fast-paced environment. Hours 0:00am-5:00pm to 5:30, a rotating schedule of five/six days a week, including weekends and holidays. Responsibilities Properly communicate rate information and property description. Organize and plan activities and itineraries based on guest requests by maintaining in depth knowledge of the reservations systems. Listen carefully to potential guest requests and mold your accurate response around their preferences. Oversee cleanliness standards are exceptional prior to guest arrival by rigorously inspecting each large home. Answer incoming inquiries and requests via phone, chat, and multiple email platforms at an expedited rate. Book reservations and accurately explain and describe rental policies. Work to resolve/address issues, complaints, and special requests with a high degree of empathy, in a timely manner, and with exceptional detail to follow up. Document and report issues such as damage or maintenance requests and maintain follow-up. Oversee cleanliness standards are exceptional prior to guest arrival by rigorously inspecting properties when assigned. Participate in a scheduled rotation of on-call shifts where you will assist with after-hours emergencies. Establish and manage relationships with Owners, Guests, vendors, and local establishments. Collaborate when needed but able to multi task, manage time and operate independently. Qualifications Experience in sales, customer service, or similar roles, preferably in the hospitality industry. Self-motivated, organized, detail-oriented, and able to maintain an exceptional level of follow-up. Microsoft Office knowledge, including but not limited to Excel, Word, and Outlook. Must be computer literate and able to learn, adapt and train on new cutting-edge technologies. Able to work outside for portions of the day throughout the year, including summer and winter, while visiting properties Available to work weekends and some holidays. Valid Driver's License and vehicle insurance No visible tattoos, visible body piercings, or unnatural hair color or hairstyles per company grooming standards. Compensation & Benefits Compensation: $35,000 - 40,000 annual salary Benefits Paid time off such as PTO, sick days, and vacation days Health insurance Life insurance Dental insurance Vision insurance Retirement benefits or accounts Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs Long term disability insurance Short term disability insurance Employee recognition programs Workplace perks such as recreation activities, food and coffee, and flexible work schedules Schedule: Full Time, Thursday - Monday, 9am-5pm Location: St. Simons Island APPLY NOW Jean Abapo2026-05-05T03:27:34+00:00 Contact Usrecruiting@bettertalent.com +1407-279-0724 Book a Demo Copyright 2025 Better Talent | All Rights Reserved Page load link var fusionNavIsCollapsed=function(e){var t,n;window.innerWidth{e.classList.remove('no-wrapper-transition')},400),e.classList.remove('loading')},fusionRunNavIsCollapsed=function(){var e,t=document.querySelectorAll('.awb-menu');for(e=0;e window.RS_MODULES = window.RS_MODULES || {}; window.RS_MODULES.modules = window.RS_MODULES.modules || {}; window.RS_MODULES.waiting = window.RS_MODULES.waiting || []; window.RS_MODULES.defered = true; window.RS_MODULES.moduleWaiting = window.RS_MODULES.moduleWaiting || {}; window.RS_MODULES.type = 'compiled'; {'prefetch':[{'source':'document','where':{'and':[{'href_matches':'/*'},{'not':{'href_matches':['/wp-*.php','/wp-admin/*','/wp-content/uploads/*','/wp-content/*','/wp-content/plugins/*','/wp-content/themes/Avada-Child-Theme/*','/wp-content/themes/Avada/*','/*\\?(.+)']}},{'not':{'selector_matches':'a[rel~=\'nofollow\']'}},{'not':{'selector_matches':'.no-prefetch, .no-prefetch a'}}]},'eagerness':'conservative'}]} _linkedin_partner_id = '3472234'; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); (function(l) { if (!l){window.lintrk = function(a,b){window.lintrk.q.push([a,b])}; window.lintrk.q=[]} var s = document.getElementsByTagName('script')[0]; var b = document.createElement('script'); b.type = 'text/javascript';b.async = true; b.src = 'https://snap.licdn.com/li.lms-analytics/insight.min.js'; s.parentNode.insertBefore(b, s);})(window.lintrk); { '@context': 'http://schema.org/', '@type': 'JobPosting', '

Better Talent

Guest Services Concierge, Vacation Rentals

Alliance/Partner Marketing

Compensation and Benefits

Computer Skills

Computer Workstations

Customer Support/Service

Detail Oriented

Disability Insurance

Driver's License

Hair Coloring

Healthcare Reimbursement

Home Inspections

Hospitality and Tourism

Housekeeping/Cleaning

Insurance

Leading Edge Technology

Microsoft Excel

Microsoft Outlook

Microsoft Word

Multiplatform/Cross-Platform

Multitasking

On Call

Online Chat

Organizational Skills

Problem Solving Skills

Product Demonstration

Property Rentals

Quality Control

Recreation

Reimbursement

Relationship Management

Rentals

Sales

Travel Planning

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