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This role sets the tone for the entire service visit by providing a warm welcome, assisting with check-in flow, and ensuring customers feel valued and cared for from the moment they pull into the drive. We pride ourselves on exceptional customer experiences, clear communication, and a friendly, welcoming environment from the moment our guests arrive.

<h3>About I-95 Toyota</h3><p>At I-95 Toyota, our service drive is more than a place to drop off a vehicle—it’s where relationships begin. We pride ourselves on exceptional customer experiences, clear communication, and a friendly, welcoming environment from the moment our guests arrive.</p><h3>Position Overview</h3><p>The <strong>Service Lane Greeter</strong> is the first point of contact for customers entering our service department. This role sets the tone for the entire service visit by providing a warm welcome, assisting with check-in flow, and ensuring customers feel valued and cared for from the moment they pull into the drive.</p><h3>Key Responsibilities</h3><ul><li>Greet all service customers promptly and professionally as they arrive</li><li>Direct customers to the appropriate Service Advisor</li><li>Assist with basic check-in questions and help manage service lane traffic</li><li>Communicate wait times and service process clearly and courteously</li><li>Maintain a clean, organized, and professional service drive area</li><li>Provide light administrative support as needed</li><li>Deliver a positive, stress-free first impression every time</li><li>Drive shuttle vehicle to transport customers</li></ul><h3>What We’re Looking For</h3><ul><li>Friendly, outgoing personality with a customer-first mindset</li><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and stay calm in a fast-paced environment</li><li>Professional appearance and positive attitude</li><li>Previous customer service experience preferred (hospitality or automotive a plus)</li><li>Reliable, punctual, and team-oriented</li></ul><p><strong>Why Join I-95 Toyota?</strong><strong></strong></p><ul><li>Supportive, team-focused culture</li><li>Opportunity to grow within an established Toyota dealership</li><li>Competitive pay</li><li>Full benefits package (for full-time employees)</li><li>Work in a clean, modern, and fast-paced environment</li><li>Be part of a dealership that truly values people—customers and employees alike</li></ul>

I-95 Toyota and Scion of Brunswick

Automotive Service Lane Greeter

Administrative Skills

Automotive Repair and Maintenance

Automotive Sales

Basic Checks (BC)

Communication Skills

Customer Experience

Customer Relations

Customer Support/Service

Interpersonal Skills

Multitasking

Organizational Skills

Professional Services

Team Player

Vehicle Driving

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Automotive Service Lane Greeter I-95 Toyota and Scion of Brunswick

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