UNKNOWN

FEED

Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.

Our community is looking for a Concierge to join our team.  This position is part time and weekend availability is required.POSITION SUMMARYResponsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.Responsibilities:<ul><li>Carries out telephone answering and reception duties as required.</li><li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li><li>Greets residents and visitors. Answers inquiries and gives directions.</li><li>Collates brochures for the marketing department.</li><li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li><li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li><li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li><li>Maintains and keeps desk and entry area neat and organized.</li><li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li><li>Other duties as assigned.</li></ul>Qualifications:<ul><li>High school diploma or general education degree (GED) preferred.</li><li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li></ul>Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. We offer rewarding career opportunities that include:<ul><li>Competitive wages</li><li>Access to wages before payday</li><li>Flexible scheduling options with full-time and part-time hours</li><li>Paid time off and Holidays (full-time)</li><li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)</li><li>401(K) with employer matching</li><li>Paid training</li><li>Opportunities for advancement</li><li>Meals and uniforms</li><li>Employee Assistance Program</li></ul>If having a direct impact on the lives of others is appealing to you, apply today and join our team!EOE D/V

TerraBella Epps Bridge

Concierge (Weekend Evenings Required)

Brochures

Cook Dishes

Customer Support/Service

Employee Assistance Plan

Hair Styling

High School Diploma

Maintain Compliance

Marketing

Operations Processes

Organizational Skills

Policy Development

Procedure Development

Staff Policies

Telephone Skills

HiringThing

More importantly, do you want to know that every day you are making a difference in a resident’s life in a senior living building? A minimum of 1-3 years related experience in a customer service environment, preferable a senior living setting.

Do you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident’s life in a senior living building? Then come join our team Concierge!Great Place to Work Certified – come make it greater!! So many perks and programs!!Concierge Perks, Programs, and Benefits:<ul><li>Flexible Scheduling – In most cases, we can work our schedules to fit your schedule! (FT/PT)</li><li>Same-Day pay options available (FT/PT)</li><li>Competitive Benefits! Some highlights include:<ul><li>Medical (FT), Dental (FT), Vision (FT), 401K including matching (FT/PT), Employee Assistance (FT/PT) and much more!</li></ul></li><li>Up to 20 days per year of PTO (FT)</li><li>Access to various Travel, Restaurant, and Retail Discounts through HR Partners (FT/PT)</li><li>Unlimited employee referral bonuses of up to $2,000! Tell your friends! (FT)</li><li>Career Development and Advancement Opportunities Nationwide through our Mentorship Program (FT/PT)</li><li>Continued Education (CEU) Reimbursement Program for All Associates (FT/PT)</li><li>Incredible Company Culture</li><li>Access to Free Community Meals during working hours (FT/PT)</li><li>PSL Cares Program provides financial support to employees with health-related needs! (FT/PT)</li></ul>Our Mission: We Celebrate and Enhance All Lives with Kindness & IntegrityHighlights of the Concierge Position:<ul><li>Strong written and verbal communication skills</li><li>A minimum of 1-3 years related experience in a customer service environment, preferable a senior living setting</li><li>1-3 years in a supervisory role</li><li>High school diploma or General education degree (GED)required; college degree preferred</li><li>Passion: Committed to being the well-spring of support, opportunity, vitality, balance, and dignity to those we serve</li><li>Teamwork: Respects and values others</li><li>Caring: Demonstrates empathy as well as a nurturing and loving attitude towards others</li><li>Accountability: Holds oneself and team to the highest standards</li><li>Multitask - Ability to take direction on multiple tasks and</li></ul>PSL is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PSL will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective associates and incumbents to discuss potential accommodations with PSL.

Historic Roswell Place Assisted Living and Memory Care

PT/PRN CONCIERGE

Americans with Disabilities Act (ADA)

Communication Skills

Mentoring

Multitasking

Presentation/Verbal Skills

Reimbursement

Restaurant

Retail

Team Player

Writing Skills

clearcompany

OTHER

Overview:
Be inspired.  Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: <ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: 'Verdana Pro', 'Verdana Pro_MSFontService', sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Comprehensive health benefits that start day 1 </li><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: 'Verdana Pro', 'Verdana Pro_MSFontService', sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Student Loan Repayment Assistance & Reimbursement Programs </li><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: 'Verdana Pro', 'Verdana Pro_MSFontService', sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Family-focused benefits  </li><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: 'Verdana Pro', 'Verdana Pro_MSFontService', sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Wellness incentives </li><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: 'Verdana Pro', 'Verdana Pro_MSFontService', sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Ongoing mentorship, development, and leadership programs  </li><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 10pt; font-family: 'Verdana Pro', 'Verdana Pro_MSFontService', sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1">And more </li></ul>

Description:
Position Summary: The Assistant Director of Patient Care Service plays a critical role in the leadership team of a designated service line. Reporting to the Director of Patient Care Service, the Assistant Director drives excellence in patient care, operations, performance, and patient outcomes while fostering a culture of team collaboration and professional development. This role collaborates with other service line and division leaders to ensure the delivery of high-quality care that aligns with organizational objectives and supports a large span of responsibility within a regional zone. Key Responsibilities: Leadership & Team Development: 1. Develop and maintain high engagement, visibility, and accountability within the healthcare team to achieve organizational vision, mission, and goals. 2. Foster a culture of collaboration, excellence, accountability, and mutual respect across all inter-professional care teams throughout the care continuum. 3. Provide education, coaching, and guidance to staff, ensuring adherence to clinical standards and best practices. 4. Facilitate staff onboarding, competency assessment, and continuous professional development. 5. Manage and support a diverse workforce based on organizational goals, staffing needs, and budget considerations. Clinical & Operational Management: 1. Oversee all clinical and administrative aspects of an assigned patient care setting, ensuring operational efficiency and cost-effective care. 2. Lead and implement quality and safety initiatives specific to your area, aligned with organizational objectives. 3. Collaborate with triad leadership to assist in planning capital, staffing, and operational budgets. 4. Assist in establishing clinical and operational performance targets and financial goals in partnership with triad leadership. 5. Implement policies, standard operating procedures, and standard work, holding the team accountable for compliance. 6. Routinely engage in intentional rounding to evaluate and address the operational needs of patient care, staff, and providers. Performance & Compliance: 1. Ensure consistency in nursing practice and compliance with safety, accreditation, and regulatory standards. 2. Identify, analyze, and objectively evaluate problems, generating alternative solutions and making informed recommendations to support a culture of professional governance. 3. Ensure compliance with regulatory standards, accreditation requirements, and organizational policies. 4. Lead continuous quality improvement efforts through data analysis, problem-solving, and monitoring key performance indicators (KPIs). Strategic & Operational Oversight: 1. Plan, prioritize, and execute operations efficiently, anticipating resource needs and achieving results within the service line/division budget. 2. Address operational challenges and apply problem-solving skills to resolve issues, working in partnership with leadership. 3. Advocate for optimal resource allocation to support patient care and improve overall service delivery. 4. Ensure alignment with the organizational strategic plan and vision to advocate for optimal outcomes across the service line. Workplace Culture & Staff Well-Being: 1. Foster an inclusive and diverse work environment that values individual differences and promotes staff well-being. 2. Create and support a healthy work environment that encourages professional growth and high staff morale. 3. Demonstrate leadership in challenging situations, adapting styles as needed, and effectively communicating unit goals. Professional Practice Oversight: 1. Actively monitor nursing practice to ensure adherence to established clinical standards, policies, and procedures. 2. Provide ongoing education and training to nurses, ensuring up-to-date clinical skills and regulatory knowledge. 3. Advocate for patient safety and optimal care by addressing concerns regarding staffing, resources, and care delivery. Minimum Required Qualifications: Education: 1. Nursing: Master's degree required either in nursing or a master's degree in another discipline is acceptable if the candidate holds a bachelor's degree in nursing (BSN) 2. Orthopedic Areas (non-nursing): Master of Science (MS) as an Athletic Trainer is required Experience: 1. Nursing: Five (5) years of professional nursing practice experience in patient care settings, with five (5) years in a leadership position. 2. Orthopedic Areas (non-nursing): Five (5) years of experience in orthopedic setting, with five (5) years in a leadership position Licensure: 1. Nursing: - A valid, unencumbered Registered Nursing License approved by the Georgia Board of Nursing. - Virtual Care Nursing: If overseeing virtual care activities, an active compact/multistate license (eNLC) is required within 60 days of hire. 2. Orthopedic Areas (non-nursing): A valid, unencumbered Athletic Trainer License approved by the Georgia Board of Athletic Trainers Certifications: 1. Nursing: a. Nurse Executive Certification (NE-BC, NEA-BC), CENP, or comparable certification, within one (1) year of entry into role 2. ALL: a. BLS required b. ACLS certification may be necessary depending on specialty area, post hire Skills: 1. Demonstrated leadership in promoting collaboration, diversity, equity, inclusion, and social justice both for the populations served and within a health system. 2. Experience overseeing complex service line operations within a healthcare system. 3. Ongoing demonstrated clinical and leadership competence. Preferred Qualifications Education: Doctoral degree (DNP, PhD, DrPH) strongly preferred Experience: Experience in a complex academic health system PHYSICAL REQUIREMENTS: 1-10 lbs 0-33% of the work day (occasionally), negligible 34-66% of the workday (frequently), negligible 67-100% of the workday (constantly). Lifting 10 lbs max, carrying of small articles such as dockets, ledgers, files, small tools, occasional standing & walking, frequent sitting, close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste. chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting patient care/handling injuries, radiation, shift work, travel may be required, use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details:
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at <a href="mailto:careers@emoryhealthcare.org" target="_blank" rel="noopener">careers@emoryhealthcare.org</a>. Please note that one week's advance notice is preferred.

Emory Healthcare

Assistant Director of Patient Care Services / EHC Gateway (Concierge)

Advanced Cardiac Life Support (ACLS)

Analysis Skills

Blood-Borne Pathogens

Budgeting

Business Strategy

Clinical Best Practices

Clinical Competency

Clinical Practices/Protocols

Coaching

Data Analysis

Diversity

Employee Orientation

Establish Priorities

Health Plan

Healthcare

Infectious Diseases

Leadership

Medical Waste

Nursing

Nursing Credentials

Onboarding

Operational Strategy

Operations Management

Orthopedics

Patient Care

Patient Safety

Performance Analysis

Performance Metrics

Physical Demands

Policy Implementation

Problem Solving Skills

Quality Assurance

Quality Management

Registered Nurse (RN)

Regulations

Regulatory Compliance

Resource Management

Safety Compliance

Safety/Work Safety

Service Delivery

Staff Development

Staff Requirements

Standard Operating Procedures (SOP)

Standards of Care

Strategic Planning

Student Loans

Team Building

Training/Teaching

Typing

Vision Plan

Willing to Travel

[AW]-iCims

Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere. Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place.

:
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME:
Huntcliff Summit I

Job ID:
2026-240306

JOB OVERVIEW:
The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere.

RESPONSIBILITIES & QUALIFICATIONS:
  <h2 style="font-size:12pt;font-weight:bold">Essential Duties</h2>As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:<h3 style="font-size:11pt;font-weight:bold">Customer Service</h3><ul><li style="font-size:10pt">Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place.</li><li style="font-size:10pt">Contact the DOS, ED, or Department Coordinator to meet with prospective residents, families, or visitors and ensure wait times are minimal.</li><li style="font-size:10pt">Greet potential candidates interested in learning more about Sunrise careers and job openings at the community and direct candidates to apply online or capture the candidate information into the Applicant Tracking System (ATS) to launch the recruitment process.</li><li style="font-size:10pt">Answer incoming telephone calls and resident calls within two-three (2-3) rings with the appropriate community greeting message and identification.</li><li style="font-size:10pt">Take complete messages with pertinent information (name, number, message) as appropriate and communicate messages to the intended recipient.</li><li style="font-size:10pt">Offer and provide a community overview to the caller, determine who to forward the caller to, and notify the caller who they are being transferred to.</li><li style="font-size:10pt">Manage appointments for residents and family members such as, but not limited to, hairdresser, transportation, etc.</li><li style="font-size:10pt">Send get well cards to residents in the hospital.</li><li style="font-size:10pt">Order Memory Flower for any residents that have passed away.</li><li style="font-size:10pt">Send sympathy cards to families and/or responsible parties as needed.</li></ul><h3 style="font-size:11pt;font-weight:bold">Sales and Marketing</h3><ul><li style="font-size:10pt">Order flowers and name plates for new residents prior to move in.</li><li style="font-size:10pt">Order guest meals for resident and family for day of move in.</li><li style="font-size:10pt">Create and maintain marketing and move-in packet inventory as needed.</li><li style="font-size:10pt">Support the DOS by taking and handling initial inquiry calls with potential families and residents and encourage and build interest in Sunrise Senior Living.</li><li style="font-size:10pt">Assist the DOS with Customer Relationship Management lead tracking database entry, if applicable.</li><li style="font-size:10pt">Perform other administrative duties pertaining to the resident move-in process.</li></ul><h3 style="font-size:11pt;font-weight:bold">Front Desk and Bistro Areas</h3><ul><li style="font-size:10pt">Keep desk and entry area neat and organized.</li><li style="font-size:10pt">Check Bistro regularly for cleanliness, ensure fresh coffee, fruit, popcorn, and other snacks are available; maintain and clean the popcorn machine daily, and restock as necessary.</li><li style="font-size:10pt">Keep music playing throughout the day.</li><li style="font-size:10pt">Ensure that another team member covers the front desk when stepping away to complete above duties.</li></ul><h3 style="font-size:11pt;font-weight:bold">Risk Management</h3><ul><li style="font-size:10pt">Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.</li><li style="font-size:10pt">Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.</li><li style="font-size:10pt">Maintain the Resident Roster, Team Member Roster, and Current work schedules for emergency procedures.</li><li style="font-size:10pt">Champion the Safe Leaving Program and Procedures by partnering with Community Leadership to ensure the safety of our residents while meeting our Sunrise Service Standards as indicated below:</li><li style="font-size:10pt">Respond to emergencies as indicated in Sunrise’s policies and procedures.</li><li style="font-size:10pt">Responsible for all guests and residents to appropriately sign themselves in and out at all times.</li><li style="font-size:10pt">Maintain a high-risk elopement list with photograph at front desk.</li><li style="font-size:10pt">Heightened awareness of the entry and exit of all residents.</li></ul><h3 style="font-size:11pt;font-weight:bold">Administrative</h3><ul><li style="font-size:10pt">Update resident phone list and roster daily, move-in and move-out register daily, and guest and sign-in logs as necessary.</li><li style="font-size:10pt">Prepare meal tickets for team members and family members and tally meal count sheets for the Dining Service Coordinator.</li><li style="font-size:10pt">Collect meal ticket money and account for and process money in accordance with internal business control procedures.</li><li style="font-size:10pt">Organize and distribute mail to residents, Executive Director, and Department Coordinators.</li><li style="font-size:10pt">Collect and distribute resident and community newspapers.</li><li style="font-size:10pt">Post and display the Daily Menu on Menu Board.</li><li style="font-size:10pt">Maintain resident form for miscellaneous credits and complete as directed by the BOC and/or Business Manager/Controller.</li><li style="font-size:10pt">Assist the BOC/HR Designee with the recruitment process by performing computer data entry tasks and other general administrative duties as assigned.</li><li style="font-size:10pt">Monitor and order office supplies as needed.</li><li style="font-size:10pt">Track and disperse team member paychecks.</li></ul><h3 style="font-size:11pt;font-weight:bold">Training, and Contributing to Team Success</h3><ul><li style="font-size:10pt">Participate actively as a member of a team and committed to working toward team goals.</li><li style="font-size:10pt">Demonstrate in daily interactions with others, our Team Member Credo.</li><li style="font-size:10pt">Commit to serving our residents and guests through our Principles of Service.</li><li style="font-size:10pt">Contribute in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.</li><li style="font-size:10pt">Attend regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor/ Department Coordinator.</li><li style="font-size:10pt">Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.</li><li style="font-size:10pt">Perform other duties as assigned.</li></ul> <h2 style="font-size:12pt;font-weight:bold">Core Competencies</h2><ul><li style="font-size:10pt">Ability to handle multiple priorities</li><li style="font-size:10pt">Possess written and verbal skills for effective communication</li><li style="font-size:10pt">Demonstrate good organizational, time management, and follow through skills</li><li style="font-size:10pt">Possess accurate record keeping skills</li><li style="font-size:10pt">Demonstrate good judgment, problem solving and decision-making skills</li></ul> <h2 style="font-size:12pt;font-weight:bold">Experience and Qualifications</h2><ul><li style="font-size:10pt">High School degree/GED</li><li style="font-size:10pt">Proven customer service experience and skills</li><li style="font-size:10pt">Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications</li><li style="font-size:10pt">As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance</li></ul>

ABOUT SUNRISE:
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include:<ul><li>Medical, Dental, Vision, Life, and Disability Plans</li><li>Retirement Savings Plans</li><li>Employee Assistant Program / Discount Program</li><li>Paid time off (PTO), sick time, and holiday pay</li><li>myFlexPay offered to get paid within hours of a shift </li><li>Tuition Reimbursement</li><li>In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.</li><li>Some benefits have eligibility requirements</li></ul>Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS:
Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon successful completion of required pre-employment screenings and health evaluations in accordance with applicable federal, state, and local laws. Covid 19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities. 

COMPENSATION DISCLAIMER:
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Sunrise Senior Living

Concierge

Administrative Skills

Beverages

Computer Skills

Customer Relationship Management (CRM) Systems

DOS Operating System

Data Entry

Datasheets

Emergency Procedures

Emergency Response

Fast Food

Financial Control

Fire Safety

Follow Through

Food Services

Hospital

Mail Processing

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Windows Operating System

Music

Order Supplies

Provincial Laws and Regulations

Record Keeping

Risk

Risk Management

Safety Process

Safety Training

Sales

Secondary School

Time Management

Receives inquiries made by visitors, residents, family members and employees and directs them to proper personnel for information. Has outside contractors, deliverymen, service men and visitors sign in and out in a daily journal.

PurposeTo maintain a good relationship with residents, patients, employees and other persons to whom contact is made. Essential Functions Job Functions <ul><li>Smiles and extends a warm and friendly welcome to everyone entering the Community. If the individual has to wait in lobby, offers them something to drink and/or eat. </li><li>Answers every incoming telephone call as directed by management. Receives all incoming telephone calls and directs them to the proper department personnel </li><li>Receives inquiries made by visitors, residents, family members and employees and directs them to proper personnel for information. </li><li>Maintains current list of residents and maintain Resident Registry. </li><li>Receives request for maintenance work, completes work orders and gives to maintenance. </li><li>Maintains daily check on all residents. </li><li>Maintains a resident absentee register. </li><li>Has outside contractors, deliverymen, service men and visitors sign in and out in a daily journal. </li><li>Makes copies on copy machines for residents and staff as appropriated. </li><li>Sends all fax copies for residents and staff as appropriate. </li><li>Keeps record of all cash received at front desk. This includes moneys received from employee meals, postage copies etc, to be submitted to bookkeeping on a monthly basis. </li><li>Any other tasks, assignments, projects or requests as deemed by management. </li><li>Appropriately addresses every individual leaving the Community as directed by management. </li></ul>Qualifications <ul><li>Must be 18 years of age or older </li><li>Must read, write, speak and understand English. </li><li>Computer literate. </li><li>Must dress professionally as directed by management. </li><li>Patience, tact, enthusiasm and positive attitude toward the elderly. </li><li>Personable, friendly and enjoys smiling. </li></ul>

Manor Lake Management

Bookkeeping

Copying Machines

English Language

Who We Are:
Core Spaces (Core) is more than a real estate company, it’s a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do:  PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live. 

What We Do:
<p style="margin: 0px; padding: 0px; border-left: 0px #000000; border-right: 0px #000000; border-top: 0px #000000; color: windowtext;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px">Founded in 2010, Core is a vertically integrated real estate investment manager focused<span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSCustomFont, Calibri_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335572071":0,"335572072":0,"335572073":0,"335572075":0,"335572076":0,"335572077":0,"335572079":0,"335572080":0,"335572081":0,"335572083":0,"335572084":0,"335572085":0,"335572087":0,"335572088":0,"335572089":0,"469789798":"nil","469789802":"nil","469789806":"nil","469789810":"nil","469789814":"nil"}"> <p style="margin: 0px; padding: 0px; border-left: 0px #000000; border-right: 0px #000000; border-top: 0px #000000; color: windowtext;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px">on acquiring, developing and managing across the student housing and build-to-rent (“BTR”) sectors. Its residential communities feature world-class amenities, progressive design, and hospitality-driven service. Core’s student housing portfolio includes over 74,440 beds currently owned or managed, with a pipeline of over 53,860 beds in various stages of development. Core’s BTR division has over 3,000 homes under development, now leasing or in its pipeline in high-growth metros nationwide. For more information, visit <a href="https://www.corespaces.com/" target="_blank" style="margin: 0px; padding: 0px; color: inherit;" rel="noopener">www.corespaces.com</a>.   <span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSCustomFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335572071":0,"335572072":0,"335572073":0,"335572075":0,"335572076":0,"335572077":0,"335572079":0,"335572080":0,"335572081":0,"335572083":0,"335572084":0,"335572085":0,"335572087":0,"335572088":0,"335572089":0,"469789798":"nil","469789802":"nil","469789806":"nil","469789810":"nil","469789814":"nil"}"> <p style="margin: 0px; padding: 0px; border-left: 0px #000000; border-right: 0px #000000; border-top: 0px #000000; color: windowtext;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSCustomFont, Calibri_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335572071":0,"335572072":0,"335572073":0,"335572075":0,"335572076":0,"335572077":0,"335572079":0,"335572080":0,"335572081":0,"335572083":0,"335572084":0,"335572085":0,"335572087":0,"335572088":0,"335572089":0,"469789798":"nil","469789802":"nil","469789806":"nil","469789810":"nil","469789814":"nil"}"> <p style="margin: 0px; padding: 0px; border-left: 0px #000000; border-right: 0px #000000; border-top: 0px #000000; color: windowtext;" data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px">*Portfolio and pipeline numbers as of Q1 2026<span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSCustomFont, Calibri_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240,"335572071":0,"335572072":0,"335572073":0,"335572075":0,"335572076":0,"335572077":0,"335572079":0,"335572080":0,"335572081":0,"335572083":0,"335572084":0,"335572085":0,"335572087":0,"335572088":0,"335572089":0,"469789798":"nil","469789802":"nil","469789806":"nil","469789810":"nil","469789814":"nil"}"> 

Benefits That Matter:
<div><ul style="list-style-type: disc;" role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">A culture that provides you a sense of belonging </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Competitive pay that values your contributions </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Generous PTO to disconnect or celebrate life milestones </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">An environment that provides you a voice to share your perspectives </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Employee Assistance Program (EAP) for access to confidential support services        </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">Company retirement options including 401(k) + matching & Roth account option </li></ul></div>

Position Overview:
The Community Concierge plays a vital on-site role in ensuring smooth day-to-day operations within the leasing office of the property. From conducting prospect tours and follow-ups to spearheading internal and outreach marketing endeavors, resident retention efforts, and overnight on-call duties, they are the cornerstone of resident satisfaction and community engagement. Additionally, the Community Concierge may assist with various clerical or office-related tasks as required, showcasing adaptability and a commitment to excellence in all aspects of their role.

What You Will Do:
<ul><li>Ensure availability to work a minimum of 15 hours each week, as determined by the Community Manager</li><li>Commit to working full shifts, which consist of a minimum of 3 hours per shift on-site at the property.</li><li>Be flexible to work additional hours, including evenings, weekends, and overtime as needed</li><li>Assist with move-outs, turn, and move-ins that extend beyond normal part-time hours</li><li>Complete all prospect tours of the community</li><li>Responsible for following up with assigned prospects in a timely manner.</li><li>Responsible for planning, implementing, and performing marketing duties and resident events</li><li>Maintain Lifestyle by Core brand standards across the community </li><li>Assist in securing partnership opportunities for the community </li><li>Curate content for social media and marketing materials </li><li>Post to social media as directed by the Community Manager </li><li>Create marketing materials using Canva</li><li>Responsible for evening and/or overnight on-call and round duties</li><li>Present to student organizations and attend sponsored events on behalf of the community</li><li>Assist in outbound marketing and leasing activities as needed</li><li>Complete special projects as assigned by the Community Manager</li><li>Ensure compliance with all Core Spaces Policies and Procedures</li><li>Responsible for ensuring product presentation always meets brand and company standards</li></ul>

Ideally, You'll Have:
<ul><li>High School Diploma or comparable degree</li><li>Proven ability to lead and contribute effectively within various organizational settings or groups</li><li>The utmost level of integrity in all instances, and shows respect towards others and towards company principles</li></ul> You'll crush it if you have experience with<ul><li>Ability to write and speak effectively using appropriate conventions based on the situation</li><li>Actively listening to others, asking questions to verify understanding, and providing feedback with tact and consideration</li><li>Efficiently using time by prioritizing and planning work activities</li><li>Sharing key information with others involved in a project or effort, working in harmony to accomplish objectives, responding with enthusiasm to directives, and showing support for departmental and organizational decisions</li><li>Proficient in Microsoft Office, Google Suite </li></ul> Physical Demands<ul><li>Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow or slippery surface.</li><li>Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner</li><li>Must be able to lift and move objects weighing up to 50 pounds regularly, as required by the demands of the job. This may include bending, stooping, and lifting throughout the workday.</li><li>Bending, stooping and reaching several times through a shift.</li><li>Must be able to see clearly with or without corrected vision.</li><li>Ability to drive to and from client locations, this may involve sitting for extended periods of time.</li><li>Manual dexterity sufficient to reach/handle items and work with the fingers</li><li>Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors)</li></ul> Work Environment<ul><li>Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation</li><li>Occasionally participates in property walks or outdoor marketing events where walking and standing for longer periods is necessary</li><li>Moderate noise (examples: business office with computers and printers)</li></ul> Work Hours/Schedule<ul><li>Additional workload and hours may be required during the turnover period on site. </li></ul>

Disclaimer:
Please note that job responsibilities, reporting lines, and duties outlined in this job description are subject to change to meet the evolving needs of the organization. As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.

Core Spaces

Community Concierge

Estate Management

Investment Management

Leasing

Lift/Move 50 Pounds

Manual Dexterity

On Call

Outbound Marketing

Printers

Process Improvement

Property Rentals

Real Estate

Resident Retention

Sales Presentation

Social Media

Social Media Marketing

Student Housing

Emory University

Concierge Medicine Physician

Affirmative Action

Cardiology

Chronic Disease

Clinical Support

Cost Control

Disease Prevention and Control

Endocrinology

Federal Laws and Regulations

Fellowship

Internal Medicine

Medicine

Nephrology

Neurosurgery

Oncology

Patient Assessment

Preventive Medicine

Primary School

RMON

Rehabilitation Act

Rheumatology

State Laws and Regulations

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