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We also have a staff fitness room and lorckerrooms that rival many fitness clubs, With this Concierge position, you will be part of a comprehensive team providing personalized service for Residents & their loved ones who call this beautiful community a home. This includes a large staff lounge for breaks with comfortable seating, kitchen area with large island, video games, 65" television and other fun things to relax on your off time.

The Moments of Lakeville is a 92-suite memory care community located in Lakeville.  We are in search for the right fit to fill a part time evenings and weekend concierge/reception position.  This position is one that we believe is very important and sets the tone for all visitors and our resident.  A warm welcoming individual with great communication skills and fantastic interpersonal skills is the ideal candidate.  The Moments is a state of the art community with many staff amenities thoughtfully designed with the hardworking team we have in mind.  This includes a large staff lounge for breaks with comfortable seating, kitchen area with large island, video games, 65" television and other fun things to relax on your off time.  We also have a staff fitness room and lorckerrooms that rival many fitness clubs,With this Concierge position, you will be part of a comprehensive team providing personalized service for Residents & their loved ones who call this beautiful community a home. The responsibilities of this position will include playing a meaningful role in developing a culture dedicated to optimal healthcare practices, centered on each and every Resident’s well-being, while supporting the leadership of the organization. 5-star service is the core cornerstone. In this role, you will be the lead in taking responsibility to demonstrate our dedication to outstanding personalized service, by supporting multiple factions.Concierge Specifications:<ul><li>This position will ensure that The Moments provides a 5-star hospitality level of personalized service at each and every guest touchpoint.</li><li>This position will require working every other weekend.</li><li>The Hospitality Liaison is responsible for the overall direction, coordination, and monitoring of in-coming and out-going phone, electronic/digital, and physical facility traffic.</li><li>Must be comfortable with monitoring entrances & exits, guest lists, and professional services to assure safety & a general atmosphere of well-being.</li><li>Must have innate passion for serving people living with dementia.</li><li>Must possess the skills to communicate effectively with all counterparts.</li><li>Must be able to provide administrative support to leadership team.</li><li>Must be comfortable with monitoring community-wide safety surveillance.</li><li>Must be able to prioritize and organize work effectively and efficiently.</li><li>Must be willing to support Sale & Marketing engagement.</li><li>Able to work weekends and evenings.</li><li>Excellent judgment and decision-making abilities and problem-solving skills.</li><li>Exemplify a warm, welcoming, efficient, competent general disposition.</li></ul>Other Requirements:<ul><li>Must receive a “not disqualified” criminal background result from Department of Human Services</li><li>Must be screened for TB.</li></ul>Opportunity to be on the forefront of advancing memory care communities for individuals diagnosed with a form of Dementia and to better support their loved ones and families. Offering an excellent wages and comprehensive benefits package. Providing a team-oriented culture with emphasis on employee well being, in a family-like setting.The job description is not intended to be all-inclusive. The employee will also perform other reasonable related duties as assigned. Consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran’s status.The Moments of Lakeville is home to the most outstanding staff and residents. Benefits:<ul><li>Full Core Benefits Package - Medical, Dental, Vision</li><li>Additional Plans for FT and PT including Accident, Illness, Life, Disability and More </li><li>Health savings account</li><li>401K </li><li>Paid time off</li></ul>Starting from $18.00 per hourPowered by JazzHR

The Moments

Concierge Reception Part time

Administrative Skills

Communication Skills

Dementia

Engagement Marketing

Establish Priorities

Healthcare

Interpersonal Skills

Leadership

Problem Solving Skills

Professional Services

Sales Support

Surveillance

Television Broadcasting

Video Games

partner JazzHR

ADAPTED_NOW

Qualifications Minimum 1 year receptionist experience with multiline phone system and High School Diploma or GED Strong Customer Service Skills Strong Communication Skills Strong Problem Solving and Judgment Skills Ability to relate to aging population Computer skills with basic knowledge of Microsoft Office and Excel applications. Perform tasks requiring actions of muscles or groups of muscles to walk, stoop, bend, lift, and to carry objects Walk and/or sit for prolonged periods of time Speak clearly and make self-understood in face-to-face interactions and over the phone and paging systems.

Job Objective(s) To provide a courteous and efficient reception service to residents, staff and visitors at the facility. To serve as central communication center during emergencies. To undertake appropriate administrative duties as delegated with approval from supervisor. Working Hours Evenings Weekdays Tuesdays & Thursdays & Fridays- 4:00pm-8:00pm Every Other Weekend hours discussed at Interview. The work schedule and hours may vary from week to week. The Receptionist will be required to work weekends and holidays and may be required to work beyond their normal schedule Job Responsibilities and Duties Deal professionally and courteously on the phone and in person with residents, visitors, staff, and all others. To maintain confidentiality and sensitivity. Be conscious of our tenants' safety by monitoring the appropriate safety systems and/or emergency response system. Monitor resident, visitor, and staff activity in the reception and lobby areas. Ensure that staff is responding in a timely manner to any situation that arises. Accurately take messages and pass them on to the relevant person in a timely manner. To ensure that urgent matters are drawn to the relevant staff quickly and accurately. Ensure security procedures are adhered to in maintaining keys and pagers staff, and in monitoring the security camera system. Must be knowledgeable of the services provided at the facility and be able to advise individuals making inquiries. Respond to emergencies including Fire, Weather (Severe & Snow Storms), Power outages, Resident Elopement, 911 Calls following facility procedures. Complete miscellaneous duties as assigned in time frame designated. These duties include, but are not limited to, copying, filing, typing, posting and/or distributing flyers, packing brochures, mailing marketing or other materials, updating the marketing database, maintaining office supplies, following a daily to-do list, and attending staff meetings. Adhere to all GLMC policies and procedures. Qualifications Minimum 1 year receptionist experience with multiline phone system and High School Diploma or GED Strong Customer Service Skills Strong Communication Skills Strong Problem Solving and Judgment Skills Ability to relate to aging population Computer skills with basic knowledge of Microsoft Office and Excel applications. Pleasant phone manner with effective verbal and listening communication skills. Able to read, write, spell, do basic math, speak and understand English. Physical Requirements (based on essential responsibilities) Must be able to frequently perform tasks such as, but not limited to, those listed below: Sit, stand repeatedly during shift to respond to customers, phones, alarms and doors, etc. Sits for prolonged periods of time See objects within 10 feet to monitor work areas, computer monitors and security cameras. Must be able to continuously perform tasks such as, but not limited to, those listed below: Move, push, pull and/or lift objects weighing 10 to 25 pounds. Use hands and arms for simple grasping, pushing and pulling drawers, wheeled office chair, manipulation of computer keyboard. Perform tasks requiring actions of muscles or groups of muscles to walk, stoop, bend, lift, and to carry objects Walk and/or sit for prolonged periods of time Speak clearly and make self-understood in face-to-face interactions and over the phone and paging systems. See objects closely to read directions, instructions, computer screen etc. Hear normal sounds and voices with some background noise to receive verbal instructions, answer telephones, communicate with others, etc. Environment Works indoors in climate-controlled environment majority of time. Working Hours The work schedule and hours may vary from week to week. The Receptionist will be required to work weekends and holidays and may be required to work beyond their normal schedule. General Notes This job description is not intended to be all-inclusive; additional details will be specified by the supervisor. The employee will also perform other reasonable business duties as assigned by the supervisor. Management reserves the right to change job responsibilities, duties and hours as needs prevail. Great Lakes Management Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. GLM is an EO Employer/Vets/Disabled. Great Lakes Management Company is an at-will employer; this job description is a guideline and does not constitute a written or implied employment contract. GLMC is an EO Employer/Vets/Disabled.

Great Lakes Management Co.

Concierge-Minnetonka- Every other weekend & Evenings& Holidays

Qualcomm

This person possesses a warm and inviting personality and responds to guest and team member requests in a timely manner, representing The Waters Senior Living in a professional manner. The Concierge acts as the main point of contact for information or assistance in the community, serving as the face of the community and managing the hub for resident and guest activity planning.

The mission of The Waters is 'To create a sense of community where everyone THRIVES'.We recognize that every team member is a direct reflection of The Waters. Attracting and investing in professional, caring, and compassionate team members is essential to our mission. We want our team members to feel inspired and to THRIVE, just as our residents do.Why The Waters?<ul><li>Paid holidays; double time for holidays worked</li><li>Instant access to 50% of earned but unpaid income with OnShift</li><li>PTO, use it as you earn it</li><li>Medical and Dental Benefits available the 1st of the month</li><li>401k, fully vested</li><li>The Waters Values Teamwork, Humility, Responsibility, Innovation, where Victories are celebrated and Every moment matters! Where you can THRIVE!</li></ul>The Concierge takes care of the needs and requests of residents and guests. The Concierge acts as the main point of contact for information or assistance in the community, serving as the face of the community and managing the hub for resident and guest activity planning. This person possesses a warm and inviting personality and responds to guest and team member requests in a timely manner, representing The Waters Senior Living in a professional manner.Qualifications:<ul><li>Provide excellent hospitality to our Seniors!</li><li>Create a fun, engaging and caring environment for our residents.</li><li>Engage resident's family and friends and take time to visit with them</li><li>Serve as the face of the community.</li><li>Assists with the development and implementations of new, innovative ways to help our residents, families, and guests experience The Waters</li><li>Way Advanced education in hospitality or related field preferred</li><li>Minimum of two years' as a concierge or related position experience required</li></ul><div style="text-align:left">The Waters is an equal opportunity employer proudly committed to a diverse workforce. The Waters participates in E-Verify.</div>

The Waters

Concierge/Front Desk On Call

The Waters Senior Living Jobs

Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere. + Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place.

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2025-233838 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Customer Service + Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place. + Contact the DOS, ED, or Department Coordinator to meet with prospective residents, families, or visitors and ensure wait times are minimal. + Greet potential candidates interested in learning more about Sunrise careers and job openings at the community and direct candidates to apply online or capture the candidate information into the Applicant Tracking System (ATS) to launch the recruitment process. + Answer incoming telephone calls and resident calls within two-three (2-3) rings with the appropriate community greeting message and identification. + Take complete messages with pertinent information (name, number, message) as appropriate and communicate messages to the intended recipient. + Offer and provide a community overview to the caller, determine who to forward the caller to, and notify the caller who they are being transferred to. + Manage appointments for residents and family members such as, but not limited to, hairdresser, transportation, etc. + Send get well cards to residents in the hospital. + Order Memory Flower for any residents that have passed away. + Send sympathy cards to families and/or responsible parties as needed. Sales and Marketing + Order flowers and name plates for new residents prior to move in. + Order guest meals for resident and family for day of move in. + Create and maintain marketing and move-in packet inventory as needed. + Support the DOS by taking and handling initial inquiry calls with potential families and residents and encourage and build interest in Sunrise Senior Living. + Assist the DOS with Customer Relationship Management lead tracking database entry, if applicable. + Perform other administrative duties pertaining to the resident move-in process. Front Desk and Bistro Areas + Keep desk and entry area neat and organized. + Check Bistro regularly for cleanliness, ensure fresh coffee, fruit, popcorn, and other snacks are available; maintain and clean the popcorn machine daily, and restock as necessary. + Keep music playing throughout the day. + Ensure that another team member covers the front desk when stepping away to complete above duties. Risk Management + Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. + Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. + Maintain the Resident Roster, Team Member Roster, and Current work schedules for emergency procedures. + Champion the Safe Leaving Program and Procedures by partnering with Community Leadership to ensure the safety of our residents while meeting our Sunrise Service Standards as indicated below: + Respond to emergencies as indicated in Sunrise’s policies and procedures. + Responsible for all guests and residents to appropriately sign themselves in and out at all times. + Maintain a high-risk elopement list with photograph at front desk. + Heightened awareness of the entry and exit of all residents. Administrative + Update resident phone list and roster daily, move-in and move-out register daily, and guest and sign-in logs as necessary. + Prepare meal tickets for team members and family members and tally meal count sheets for the Dining Service Coordinator. + Collect meal ticket money and account for and process money in accordance with internal business control procedures. + Organize and distribute mail to residents, Executive Director, and Department Coordinators. + Collect and distribute resident and community newspapers. + Post and display the Daily Menu on Menu Board. + Maintain resident form for miscellaneous credits and complete as directed by the BOC and/or Business Manager/Controller. + Assist the BOC/HR Designee with the recruitment process by performing computer data entry tasks and other general administrative duties as assigned. + Monitor and order office supplies as needed. + Track and disperse team member paychecks. Training, and Contributing to Team Success + Participate actively as a member of a team and committed to working toward team goals. + Demonstrate in daily interactions with others, our Team Member Credo. + Commit to serving our residents and guests through our Principles of Service. + Contribute in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. + Attend regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor/ Department Coordinator. + Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. + Perform other duties as assigned. Core Competencies + Ability to handle multiple priorities + Possess written and verbal skills for effective communication + Demonstrate good organizational, time management, and follow through skills + Possess accurate record keeping skills + Demonstrate good judgment, problem solving and decision-making skills Experience and Qualifications + High School degree/GED + Proven customer service experience and skills + Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications + As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life. We also offer benefits and other compensation that include: + Medical, Dental, Vision, Life, and Disability Plans + Retirement Savings Plans + Employee Assistant Program / Discount Program + Paid time off (PTO), sick time, and holiday pay + myFlexPay offered to get paid within hours of a shift + Tuition Reimbursement + In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses.The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. + Some benefits have eligibility requirements _Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®_ PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). Location : Name _Sunrise of Edina_ _Location : Address_ _7128 France Avenue, South_ _Location : City_ _Edina_ _Location : State/Province (Full Name)_ _Minnesota_ Salary Range _USD $16.80 - USD $19.80 /Hr._ Variable Compensation _No Bonus or Commissions_ Sunrise Senior Living is an Equal Opportunity Employer.

Sunrise Senior Living

Concierge

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Concierge Reception Part time The Moments

Concierge-Minnetonka- Every other weekend & Evenings& Holidays Great Lakes Management Co.

Concierge/Front Desk On Call The Waters

Concierge Sunrise Senior Living

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