What you will do: Provide end to end workstation and application support in compliance driven environmentsDeliver professional, time sensitive support as part of a structured call queueOwn ticket resolution, documentation, and escalation in the team queueIdentify recurring issues and proactively resolve them to reduce risk and disruptionWhat you will have: 4+ years of proven Help Desk or End User Support experience, with demonstrated awareness of working within regulated or compliance driven environments. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.