CONTRACTOR

FEED

UNKNOWN

Consumer Engagement Preventive Care Program Responsibilities: For our Consumer Engagement Preventive care program, these representatives duties include reaching out to members for various health plans to inform them of their eligible cancer screenings/wellness visits, while also scheduling their appointments. They are responsible for building rapport and educating members on their available options, including but not limited to, facility or screening options, preventative screening services available to them, or other alternative treatment options.

Job Title: Customer Service Associate Representative Job Location: Bloomfield, CT (100% remote) Job Duration: 3-4 Months (possibility of extension) Shift: Must be able to work Monday - Friday, any shift between 8:00am - 8:00pm Payrate: $16.25/ hr. on w2 Need a hard-wired internet set up with at least 5 mbps of upload speed and 10 mbps download speed. Job Summary: Representative will work directly with the members. They are responsible for building rapport and educating members on their available options, including but not limited to, facility or screening options, preventative screening services available to them, or other alternative treatment options. The intent is to assist the member in selecting the option that best pertaining to them. Daily Duties Include: Conducting research on each case. Reaching out to the physician's office. Making out bound calls to our members. Fielding incoming calls from members. Track and communicate system errors in an expediential and thorough manner. Self-report metrics successfully and regularly. Take requests for care management from patients, physician offices or imaging centers. Research issues regarding the certification process and forward to the appropriate parties. Delivers basic technical, administrative, or operative Customer Service tasks. Performs simple data entry, sorts requests, and maintains files. Understands simple instructions and procedures. Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry point into professional roles. Delivers basic technical, administrative, or operative Customer Service tasks. Performs simple data entry, sorts requests, and maintains files. Understands simple instructions and procedures. Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry point into professional roles. Consumer Engagement Preventive Care Program Responsibilities: For our Consumer Engagement Preventive care program, these representatives duties include reaching out to members for various health plans to inform them of their eligible cancer screenings/wellness visits, while also scheduling their appointments. The function of this program is to speak with our members to inform them of their yearly mammogram, yearly cervical cancer screening, Colonoscopy and/or annual wellness visit. The representative will schedule their appointments and confirm the procedure was performed. Agents will be making outbound calls through an automated dialer, manual outbound calls as well as receiving inbound calls from the member. Skills: Connect with an average of 50-80 inbound and outbound callers per day, including members and physician's offices. Build rapport with members, providing a full concierge service that includes everything from assistance with selecting the proper treatment locations. Utilize the script pathway to educate members on facilities, screening options, and alternative treatments, and ask follow-up questions to determine their best options. Meet or exceed performance metrics related to scheduling appointments and appointment confirmations. Consistently multitask and conduct research on each case, toggling through various applications on multiple screens. Ability to be empathetic understanding that we are dealing with sensitive content with our members. Build rapport with members, providing a full concierge service that includes everything from assistance with selecting the proper treatment locations. Utilize the script pathway to educate members on facilities, screening options, and alternative treatments, and ask follow-up questions to determine their best options. Meet or exceed performance metrics related to scheduling appointments and appointment confirmations. Consistently multitask and conduct research on each case, toggling through various applications on multiple screens. Ability to be empathetic understanding that we are dealing with sensitive content with our members. Education: High School diploma or equivalent. Minimum Experience Required: 1+ year previous experience in a contact center setting on outbound calls or dialer experience ideally preferred, and or telephonic sales experience. Phone skills. Computer skills. Basic Microsoft Excel, Microsoft Outlook, and Web-ex Teams (Internal) skills. Must be able to type more than 30 words per minute. Customer Service Skills (history of customer service exp) preferred. Non-negotiable Skills: Must have basic computer understanding/skills.

Integrated Resources, Inc

Customer Service Associate Representative

Calendar Management

Cancer

Customer Support/Service

Data Entry

File Maintenance

Health Plan Membership

Medical Office

Metrics

Microsoft Excel

Microsoft Outlook

Outbound Call Centers

Patient Care

Performance Metrics

Preventive Medicine

Research Skills

Sales

Scripting (Scripting Languages)

Technical Delivery

Telephone Skills

At the Fairfield Inn & Suites Hartford Airport in Windsor Locks, CT, we pride ourselves on creating a warm and welcoming atmosphere for every guest who walks through our doors. This is a part time position, we are currently seeking someone with open availability who can work Friday's third shift, 11PM-7AM in addition to first or second shift a couple days a week.

<h3><strong>About Us</strong></h3><p>At the Fairfield Inn & Suites Hartford Airport in Windsor Locks, CT, we pride ourselves on creating a warm and welcoming atmosphere for every guest who walks through our doors. Whether they're here for business or leisure, we believe exceptional service starts at the front desk — and that's where you come in.</p><h3><strong>Position Summary</strong></h3><p>This is a part time position, we are currently seeking someone with open availability who can work Friday's third shift, 11PM-7AM in addition to first or second shift a couple days a week.</p><p>As a hotel guest service representative, you'll be the first point of contact for our guests. You'll handle check-ins and check-outs, respond to guest inquiries, and ensure each stay is smooth, memorable, and aligned with our brand's service standards.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Greet guests with warmth and professionalism upon arrival</li><li>Perform check-in and check-out procedures efficiently</li><li>Manage room assignments, keys, and reservations</li><li>Handle guest requests, questions, and concerns promptly</li><li>Process payments accurately (cash, credit cards, etc.)</li><li>Coordinate with housekeeping and maintenance teams</li><li>Maintain a clean and organized front desk area</li><li>Uphold hotel security and confidentiality standards</li><li>Assist with concierge tasks and local recommendations</li></ul><h3><strong>Qualifications</strong></h3><ul><li>Previous Hotel experience is required- Prior Marriott experience is preferred.</li><li>High school diploma or equivalent required</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and remain calm under pressure</li><li>Familiarity with hotel PMS systems required</li><li>Flexibility to work mornings, evenings, weekends, and holidays</li><li>Professional appearance and attitude</li></ul><h3><strong>Why Join Us?</strong></h3><ul><li>Competitive pay</li><li>Employee discounts at Marriott Hotels</li><li>Opportunities for career growth and advancement</li><li>Friendly and supportive team environment</li></ul>

Blue Sky Hospitality Solutions

Hotel Front Desk - Fairfield by Marriott Inn & Suites

Communication Skills

Credit Cards

High School Diploma

Housekeeping/Cleaning

Interpersonal Skills

Multitasking

Organizational Skills

BreezyHR

At the Fairfield by Marriott Inn & Suites Hartford Airport in Windsor Locks, CT, we pride ourselves on creating a warm and welcoming atmosphere for every guest who walks through our doors. This is a part time position, we are currently seeking someone with open availability who can work Friday's third shift, 11PM-7AM in addition to first or second shift a couple days a week.

<h3><strong>About Us</strong></h3><p>At the Fairfield by Marriott Inn & Suites Hartford Airport in Windsor Locks, CT, we pride ourselves on creating a warm and welcoming atmosphere for every guest who walks through our doors. Whether they're here for business or leisure, we believe exceptional service starts at the front desk — and that's where you come in.</p><h3><strong>Position Summary</strong></h3><p>This is a part time position, we are currently seeking someone with open availability who can work Friday's third shift, 11PM-7AM in addition to first or second shift a couple days a week.</p><p>As a hotel guest service representative, you'll be the first point of contact for our guests. You'll handle check-ins and check-outs, respond to guest inquiries, and ensure each stay is smooth, memorable, and aligned with our brand's service standards.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Greet guests with warmth and professionalism upon arrival</li><li>Perform check-in and check-out procedures efficiently</li><li>Manage room assignments, keys, and reservations</li><li>Handle guest requests, questions, and concerns promptly</li><li>Process payments accurately (cash, credit cards, etc.)</li><li>Coordinate with housekeeping and maintenance teams</li><li>Maintain a clean and organized front desk area</li><li>Uphold hotel security and confidentiality standards</li><li>Assist with concierge tasks and local recommendations</li></ul><h3><strong>Qualifications</strong></h3><ul><li>Previous Hotel experience is required- Prior Marriott experience is preferred.</li><li>High school diploma or equivalent required</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and remain calm under pressure</li><li>Familiarity with hotel PMS systems required</li><li>Flexibility to work mornings, evenings, weekends, and holidays</li><li>Professional appearance and attitude</li></ul><h3><strong>Why Join Us?</strong></h3><ul><li>Competitive pay</li><li>Employee discounts at Marriott Hotels</li><li>Opportunities for career growth and advancement</li><li>Friendly and supportive team environment</li></ul>

Hotel Guest Services / Front Desk

Hospitality and Tourism

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Concierge Jobs in Windsor, CT

Customer Service Associate Representative Integrated Resources, Inc

Hotel Front Desk - Fairfield by Marriott Inn & Suites Blue Sky Hospitality Solutions

Hotel Guest Services / Front Desk Blue Sky Hospitality Solutions

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