The BA II is responsible for the configuration of the MyFW system which includes but not limited to, changes, additions, and deletions to service requests for departments, reports, integrations with work order systems and end-user training on the core system, worker app, resident app and web intake. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.