Sr. I.T. Manager of Operations & Delivery The Executive Leadership CouncilSr. I.T. Manager of Operations & DeliveryWashington, DCFull timeCommunication & Interpersonal Effectiveness: Effectively and appropriately interacts and communicates with others to build positive, constructive, professional relationships; tailors communication style and messages based on the audience; seeks to understand others' points of view, observes verbal and non-verbal cues to encourage open and honest discussions; uses clear, precise, and error-free language; invites and encourages others to participate in discussions; identifies and helps to resolve interpersonal conflict between team members; does not jump to conclusions or act on assumptions.• Customer Focus: Identifies, considers, prioritizes, and takes action on the needs of both internal and external customers; uses knowledge about the customer to inform decision making and problem solving; strives to provide additional value to the customer experience; actively solicits internal and customer feedback in order to improve the relationship; suggests ways to improve the customer experience.• Technology: Proficient with Microsoft productivity suite, association management systems, customer relationship management software, grants management software, and other functional software relevant to area of responsibility. Installation, Troubleshooting & Support: Demonstrates an advanced understanding of the installation procedures used in the organization; possesses an advanced understanding of the installation tools and uses them to install systems at the enterprise level; demonstrates a strong working knowledge of integration procedures and is able to integrate systems at the departmental level; possesses an advanced working knowledge of troubleshooting techniques and can independently perform troubleshooting without the use of pre-written processes; troubleshoots issues affecting multiple systems at the business unit level; anticipates potential user issues and determines what changes need to be made to the relevant IT before there are any concerns.•
IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Washington DC, US Prolific Academic LtdIT & Technology Decision Makers - Paid ITSM/ESM Research Study - Washington DC, USWashington, DCScenario Review: apply your real-world experience to assess and respond to IT and service management scenarios, such as incident escalation, ticket triage, employee onboarding requests, and internal helpdesk workflows. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback.
IT Service Desk Analyst II Greater Baltimore Medical CenterIT Service Desk Analyst IITowson, MD$58,488.99–$93,582.39 / yearInstalls, upgrades and maintains system and application components on client computing platforms by performing hardware repairs, configuring operating systems and applications and providing support for all hardware components. Staffs the IT Service Desk Call Center, ticket processing, routing and escalating non client technology related customer inquiries, service requests and incident reports.
NewIT Specialist (Security) United States ArmyIT Specialist (Security)Washington, DC$89,508–$116,362 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
IT Specialist (INFOSEC) United States ArmyIT Specialist (INFOSEC)Washington, DC$98,729–$128,350 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
NewProcurement Program Specialist (IT) United States ArmyProcurement Program Specialist (IT)Washington, DC$51,417–$148,226 / year2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
NewIT SPECIALIST (POLICY AND PLANNING) United States ArmyIT SPECIALIST (POLICY AND PLANNING)Washington, DC$133,953–$174,144 / yearTime-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old). For each relevant work experience, make sure you include the employers name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement.
IT Infrastructure Solutions Manager Liberty Healthcare CorpIT Infrastructure Solutions ManagerLaurel, MDRemoteIn this role you will be responsible for ensuring the availability, security and utility of technology systems and related technology infrastructure for a health and human services organization with approximately one thousand end users who are geographically dispersed throughout the United States. Supporting application and data teams by delivering DevOps and related infrastructure services to enable rapid development and deployment of new capabilities.
Service Desk Support Specialist Key Concepts KnowledgebaseService Desk Support SpecialistBethesda, MarylandHave working or similar knowledge of the following application and tools: (Microsoft Office 365 and its associated apps, Adobe, AD, Citrix, ServiceNow/Remedy, VDI systems, VPNs, SPOK, BeyondTrust Secure Remote Access, JAMF Apple management and Symantec Management Console.). Key Concepts Knowledgebase, LLC., is seeking a Service Desk Support Specialist to join our team working with a high-visibility customer for a project at a large NIH CIT support organization.
Web Tester, IT Specialist II - Baltimore City Department of Information Technology City of BaltimoreWeb Tester, IT Specialist II - Baltimore City Department of Information TechnologyBaltimore, MD$76,299–$122,078 / yearAn Information Technology Specialist provides technical support to customers for personal computers, network system infrastructure equipment, including testing, updating, maintaining, and providing training on mainframe client servers and microcomputer software and hardware; reporting writing; responds to helpdesk requests. Experience: Have one year of related specialty IT experience (for example, but not limited to: system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing, or developing and supporting cloud-based software integrations).
Tier 2 APR After Hours Support OBXtek IncTier 2 APR After Hours SupportWashington D.C., DCRemoteThis role provides in-depth technical support for hardware, software, networking, and account-related issues, ensuring timely resolution and exceptional customer service. Diagnose, troubleshoot and resolve issues related to VPN connectivity, Azure Virtual Desktop, password resets, and USDA-approved desktop software.
IT Operations Infrastructure Services Lead (ISL) Peraton IncIT Operations Infrastructure Services Lead (ISL)Washington, DC$135,000–$216,000 / yearPeraton is seeking an experienced IT Operations Infrastructure Services Lead (ISL) to join our national intelligence program in Northern Virginia that delivers engineering, application development, deployment, operations, upgrades and sustainment of products and services to achieve our client''s Global Missions. Strong experience in network administration to include the design, engineering, technical documentation, implementation, troubleshooting, and repair of network systems (routing, switching, firewall and voice instruments).
Desktop Support Technician I Empower AI Inc.Desktop Support Technician IWASHINGTON, Washington, DC.Full timeAs a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.
IT Maintenance Lead - Top Secret GD Information TechnologyIT Maintenance Lead - Top SecretWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Perform hands-on technical tasks such as computer reimaging, configuration, software/hardware updates, and proactive system maintenance to minimize downtime and address potential issues.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansAnnapolis, Maryland$18–$25 / hourHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
NewDirector, IT Security & Technology Associated Catholic CharitiesDirector, IT Security & Technologytimonium, MD$158,000–$163,000 / yearJOB DUTIES & RESPONSIBILITIES: Responsible for ensuring an adequate level of information security protection and risk management including the confidentiality, integrity and availability of Agency data and other information assets with accountability for regularly assessing security controls, ensuring compliance with policies, and holding stakeholders accountable for addressing vulnerabilities and maintaining appropriate safeguards. Develop and manage the frameworks, processes, and tools necessary for IT to properly manage security risks and make informed, risk-based decisions, ensuring accountability by regularly monitoring performance, assessing compliance, and holding relevant stakeholders responsible for adhering to security protocols and mitigating risks.
IT Operations Specialist - Tier 3 CACIIT Operations Specialist - Tier 3Washington Dc, District of Columbia$103,800–$218,100 / yearPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Job Title: IT Operations Specialist - Tier 3Job Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCIEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental US* * * The Opportunity:
Corporate Trainer, IT (Digital Learning & Technology Enablement) WestatCorporate Trainer, IT (Digital Learning & Technology Enablement)Bethesda, MD$70,000–$95,000 / yearAny offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history. • Typically requires a bachelor’s degree and 3 years of related experience in corporate IT training, instructional design, or digital learning development, or an equivalent combination of education and experience.
Help Desk Support Technician DecisionPoint | CortekHelp Desk Support TechnicianBaltimore, Maryland$19–$21 / hourFull timeMinimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi-Protocol Label Switching (MPLS), VoIP, and Cisco routers. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
IT Technician Saronic Technologies IncIT TechnicianArlington, VASaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices.