Information Systems Manager WolverineInformation Systems ManagerChicago, Illinois$125,000–$175,000 / yearArchitect and manage the firm’s Microsoft cloud ecosystem, spanning identity and access management, compliance and data governance, cloud infrastructure, and hybrid connectivity, ensuring seamless integration with on-premises systems. Oversee core enterprise services including Active Directory, DNS, DHCP, Exchange, endpoint threat protection, backups and enterprise file/storage infrastructure.
Help Desk Technician Leeco Steel LLCHelp Desk TechnicianLisle, ILJob Summary: The Help Desk Technician serves as the first point of contact for IT support, assisting employees with hardware, software, and network-related issues. This role requires strong troubleshooting skills, excellent customer service, and the ability to work both independently and as part of a team.
Global Help Desk Manager Sims LtdGlobal Help Desk ManagerChicago, ILThis position plays a key leadership role in advancing ITSM capabilities through the effective use of Ivanti Service Hub, AI-enabled support solutions, self-service capabilities, and operational metrics.---. The role will partner closely with Infrastructure, Cybersecurity, Applications, Business Intelligence, and Field Services teams to deliver reliable and efficient IT services that support Sims global business operations.
Global Help Desk Manager Sims MetalGlobal Help Desk ManagerChicago, ILThe role will partner closely with Infrastructure, Cybersecurity, Applications, Business Intelligence, and Field Services teams to deliver reliable and efficient IT services that support Sims' global business operations. This position plays a key leadership role in advancing ITSM capabilities through the effective use of Ivanti Service Hub, AI-enabled support solutions, self-service capabilities, and operational metrics.---.
Level I Help Desk Specialist LRSLevel I Help Desk SpecialistChicago, IL$18–$25 / hourThis role provides frontline technical support and customer service to end users, handling help desk calls, troubleshooting, workstation support, and equipment installations. Research problems, isolate root causes, and resolve less complex issues immediately while escalating more complex problems as appropriate.
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIChicago, IL$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianChicago, IL$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Online Visiting Professor of Information Systems DeVry University IncOnline Visiting Professor of Information SystemsIL$1,500–$2,700 / weekA doctorate in Information Systems, Information Technology, Computer Science, Management Information Systems, or a closely related field is required, with at least 18 graduate credit hours in information systems, information technology, systems analysis, database management, or related computing disciplines. Strong subject matter expertise in information systems concepts and enterprise technology environments, combined with effective communication skills and the ability to explain technical and organizational technology concepts to diverse learners.
Voice Support Help Desk/Queue Manager Global Channel ManagementVoice Support Help Desk/Queue ManagerChicago, IllinoisAnswer Voice Services Help Desk phone hotline as well as enter Service Now Requests and Incident tickets submitted by phone, email or online portal. Trouble shoot any issues that come from users (phone lines, rightfax, cannot log in to finesse, voicemail).
Application Analyst - Revenue Systems Humboldt Park HealthApplication Analyst - Revenue SystemsChicago, ILPart timeTimely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities. As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly.
NewInformation Systems Security Manager Kranze Technology Solutions, IncInformation Systems Security ManagerDes Plaines, ILFull timeThe Information System Security Manager (ISSM) is responsible for applying and documenting Information System (IS) security principles, practices, and procedures under the Risk Management Framework (RMF) to maintain compliance with applicable security regulations such as NIST, CNSSI, and NISPOM as well as governing the development and management of classified information systems. KTS is focused in the defense industry specializing in Infrared Countermeasures (IRCM) systems, digital interoperability and networking, and program support for the US Navy, US Marine Corps, and Special Operations Command.
Service Desk Manager Green Thumb Industries IncService Desk ManagerChicago, ILRemote$100,000–$125,000 / yearThe Service Desk Manager will manage a team of Service Desk Analysts and IT support personnel, ensuring efficient resolution of technical issues, optimal user experience, and adherence to ITIL best practices for GTI staff across all locations, including retail, cultivation, office environments and the HQ office. This role will oversee IT support operations, ensuring high-quality service delivery and continuous improvement in IT service management.
Application Analyst - Revenue Systems Humboldt Park Health CareersApplication Analyst - Revenue SystemsChicago, IllinoisTimely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities. As a community based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, health education and promote initiatives and outreach for the elderly.
Help Desk Analyst Baker & McKenzie LLPHelp Desk AnalystChicago, ILSupport the administration and troubleshooting of technologies including Microsoft 365, Exchange Online, Active Directory, Intune, Multi-Factor Authentication, remote access solutions, and other Firm-wide applications. Experience supporting technologies such as Microsoft 365, Exchange Online, Active Directory, Intune, MFA, and remote connectivity tools.
Paralegal Children's Protections Project-School Based Help Desk National Immigrant Justice CenterParalegal Children's Protections Project-School Based Help DeskChicago, ILFull timeThe school-based help desk paralegal will coordinate with senior attorneys and project managers to provide immigration resources for community members centered around local public high schools. Job Summary: NIJC Paralegals provide general support through intake, research, case review, documentation preparation and other related tasks to assist general operations and the work of staff and pro bono attorneys.
Phone Help Desk Abacus Service CorporationPhone Help DeskChicago, IL2. Smoking is permitted ONLY outside the facility located at 1819 West Temporary Staffing Central Office Headquarters & Warehouse RFP Pershing Street and must occur at least 15 feet away from the entrance. 1. Competent Data Entry Clerical and/or Assistant Trainer Temporary Staffing may be needed for work on Election Day between the hours of 5:00 a.m.
Onsite Technical Coordinator IntelliSourceOnsite Technical CoordinatorMatteson, ILFull timeIT asset check-in/check-out: manage the daily issuance, return, tracking, and accountability of laptops, desktops, monitors, handheld devices, scanners, peripherals, and other company technology assets. Cross-functional partnership: work closely with onsite leadership, corporate it, hr, operations, training, and other support teams to quickly resolve technology needs and minimize operational downtime.
Help Desk Specialist TuskerHelp Desk SpecialistDowners Grove, IllinoisThe Help Desk Specialist must have the ability to handle difficult situations, at the same time meeting the communication needs of customers and co-workers with courtesy and efficiency. We seek team members from all backgrounds to join our organization, and we encourage our employees to bring their authentic, unique, and best selves to work.
Help Desk Supervisor Tree Top StaffingHelp Desk SupervisorWheeling, Illinois$75,000–$85,000 / yearTake ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the user as soon as possible; escalate incidents to other support teams where necessary. Serves as the team's manager on duty by supervising and directing the daily activities of the team and assisting team members as needed to resolve problems and complete tasks.
HelpDesk Analyst Clarity Partners LLCHelpDesk AnalystChicago, IL$50,000–$60,000 / yearIn this position, you will serve as a first point of contact for end users, resolving and escalating issues reported by phone, walk-in, voicemail, fax, and email, while helping maintain Help Desk documentation and procedures. Answer, log, and track incoming issues and requests received by phone, walk-in, voicemail, fax, and email.