Customer Success Manager CDK GlobalCustomer Success ManagerBoston, MassachusettsBy automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
Remote Customer Service Representative SweetepictravelsRemote Customer Service RepresentativeBoston, MassachusettsRemoteJoin our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies.
Senior Vice President, Client Experience Mediabrands Worldwide IncSenior Vice President, Client ExperienceBoston, MA$171,000–$230,000 / yearWhere an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications. We're seeking an accomplished healthcare communications leader to serve as a strategic partner leading clients, new business efforts and operations as part of the Boston Health team leadership.
Senior Vice President, Client Experience WSA IPG DXTRASenior Vice President, Client ExperienceBoston, MassachusettsWhere an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications. We're seeking an accomplished healthcare communications leader to serve as a strategic partner leading clients, new business efforts and operations as part of the Boston Health team leadership.
Customer Success Manager CDK Global IncCustomer Success ManagerBoston, MABy automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
Safe Haven Residential Counselor (Mental Health Services) Vinfen CorpSafe Haven Residential Counselor (Mental Health Services)MAKnowledge and Skills:• Strong commitments to the right and ability of clients to live, work, have meaningful relationships and receive the resources and supports needed in their community• Skills and competence to establish supportive trusting relationships with residents• Knowledge of psychiatric rehabilitation values and principles• Knowledge and use of engagement, empowerment, and advocacy techniques• Knowledge and use of different communication styles• Knowledge of participatory planning and consensus building techniques• Knowledge of trauma informed, person centered and culturally competent services• Knowledge of community resources available to clients including, but not limited to, medical and psychiatric care and substance use services• Knowledge of tenant rights, subsidies, and resources available for housing• Knowledge of safety and risk protocols• Knowledge of employment services and supports• Knowledge of psychiatric and medical medications• Knowledge of crisis intervention techniques• Sensitivity to cultural, religious, racial, disability, trauma, and gender issues• Ability to demonstrate participatory, collaborative, and teaching skills• Ability to work independently and as part of a team• Knowledge of required household management skills. Required Certifications:CPR is required within two weeks of hireFirst Aid is required within two weeks of hirePsychiatric Rehabilitation Division New Employee Training courses are required, excluding MAPCrisis Intervention/Staff Safety and Infectious Diseases are required within six months of hireOther trainings, as assigned.
Customer Site Manager Thermo Fisher ScientificCustomer Site ManagerCambridge, MassachusettsServe as the primary onsite point of contact for customer stakeholders, proactively addressing service needs, coordinating internal and external service resources, and ensuring equipment issues are resolved quickly to minimize disruption to laboratory operations. Lead the onsite delivery of a complex laboratory asset management program spanning ~11,000 assets, with accountability for instrument uptime, service performance, operational excellence, and the customer relationship.
Senior Property Manager SenneSenior Property ManagerBoston, MassachusettsThey also assist the Managing Director, Director, Maintenance Director and other Property Manager’s with managing projects, client expectations, emergency situations, and any task reasonably requested in the administration of the Property Management firm. The Manager will be responsible for all daily property operations, including but not limited to, low-income lease compliance, tenant communication, on-site walkthroughs, accounting review and reporting, capital improvement project management, etc.
Awake Overnight Residential Counselor (Mental Health Services) VinfenAwake Overnight Residential Counselor (Mental Health Services)East Boston, MassachusettsPart timeOverview: Provide support to and engage Safe Haven residentsin a welcoming and comfortable setting, designed as a safe, low-demand alternative to the streets or shelters for people with significant histories of homelessness and psychiatric conditions, sometimes with substance misuse. About Vinfen: Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges.
NewCrisis Clinician Telehealth, Emergency Services Per Diem Lahey Hospital and Medical CenterCrisis Clinician Telehealth, Emergency Services Per DiemSalem, MARemote$33.17–$45.85 / hourExperience and training in emergency psychiatric services working with adults, youth and their families, including training in de-escalation strategies and emergency services system of care, preferred. Maintain current working knowledge and use of all related, internal and external resources, policies, procedures, regulatory and compliance requirements necessary to effectively serve clients with quality care in multiple settings and with ever changing program needs.
Federal Contracts & Pricing Manager, Industry Specialty Services BDO USA PCFederal Contracts & Pricing Manager, Industry Specialty ServicesBoston, MA$110,000–$155,000 / yearInterprets and applies the Federal Acquisition Regulations (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), agency-specific regulations, unique terms and conditions, and performance requirements to effectively negotiate execution of awards and ensure compliance across federally funded projects. Aids in firm development activities and other marketing initiatives including but not limited to attending trade shows, networking, developing internal and external practice development opportunities and identifying cross servicing opportunities.
Senior Customer Success Manager, Enterprise SimilarWeb LtdSenior Customer Success Manager, EnterpriseBurlington, MA$101,000–$115,000 / yearYour role as part of the Client Services Team means your daily responsibilities may include: Lead, manage, and expand long-term customer relationships; focus on understanding the client's KPIs to ultimately drive positive business outcomes. The CSM''s ability to create relationships with the clients, and help them extract real business value, using Similarweb's platform, is essential to keeping clients engaged with Similarweb for years.
Senior Customer Success Manager, Enterprise Similar WebSenior Customer Success Manager, EnterpriseBurlington, MA$101,000–$115,000 / yearYour role as part of the Client Services Team means your daily responsibilities may include: Lead, manage, and expand long-term customer relationships; focus on understanding the client's KPIs to ultimately drive positive business outcomes. The CSM's ability to create relationships with the clients, and help them extract real business value, using Similarweb's platform, is essential to keeping clients engaged with Similarweb for years.
Customer Success Manager, Enterprise Similar WebCustomer Success Manager, EnterpriseBurlington, MA$90,000–$101,000 / yearYour role as part of the Client Services Team means your daily responsibilities may include: Lead, manage, and expand long-term customer relationships; focus on understanding the client's KPIs to ultimately drive positive business outcomes. The CSM's ability to create relationships with the clients, and help them extract real business value, using Similarweb's platform, is essential to keeping clients engaged with Similarweb for years.
Commercial Insurance Account Manager - Transportation Insurance Office of AmericaCommercial Insurance Account Manager - TransportationBoston, MARemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. About the Role: We are seeking insurance professionals with 5 years of commercial insurance experience, an active P&C license, and commercial transportation / trucking experience, for current and future opportunities within our Account Management career path based on experience and licensing.
Cyber Identity Access Managment Manager - Microsoft Entra ID Grant Thornton International LtdCyber Identity Access Managment Manager - Microsoft Entra IDBoston, MA$161,920–$202,400 / yearAs a Cyber Identity & Access Management Manager, you will get the opportunity to grow and contribute to our clients'' business needs by applying a collection of information and cybersecurity capabilities, including planning, directing, and designing and implementing identity and access management solutions; developing and supervising other Grant Thornton engagement staff; and assisting in assigned client management and practice development activities.- all with the resources, environment, and support to help you excel. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
Veterinary Client Care Coordinator - (non-clinical role) MSPCA - AngellVeterinary Client Care Coordinator - (non-clinical role)Boston, MA$23–$24 / hourPart timeWhile no two days are exactly the same, responsibilities include: Serve as the primary communication bridge between doctors and clients during hospitalization, including answering questions, addressing concerns, relaying status updates and hospital policies, and obtaining consent for previously discussed diagnostics, procedures, or additional financial estimates. Join a dedicated and growing team of Client Care Coordinators at MSPCA-Angell, Massachusetts’ renowned nonprofit veterinary hospital with more than a century of leadership in animal care and a proud legacy as part of the second-oldest humane society in the United States.
Property Management Relationship Manager, VP Northern BankProperty Management Relationship Manager, VPWoburn, MA$125,000–$165,000 / yearThis position will support the Cash Management Department in tasks related to selling and establishing new deposits and Cash Management services including pricing, system demonstrations, and support for implementation and ongoing customer service. NBTC.com or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).
Lead Team Clinician (LCSW/LICSW/LMHC) (Behavioral Health Services) Vinfen CorpLead Team Clinician (LCSW/LICSW/LMHC) (Behavioral Health Services)Quincy, MAKnowledge and Skills: Sensitivity to cultural, religious, racial, disability, and gender issues• Knowledge and use of advocacy techniques• Knowledge and use of different communication styles• Skills and competence to establish supportive trusting relationships with program persons served• Respect for persons served rights and personal preferences in treatment• Knowledge of human, legal, civil rights, community, and other resources• Skills and competence in the use of formal and informal assessment tools and practices• Ability to work independently as well as part of a multi-disciplinary team• Skills and competence to use crisis intervention techniques• Strong commitment to the right and ability of program persons served to live, work, and seek supports as the general population at large• Knowledge of therapy and teaching modalities• Clinical skills. Job Duties and Responsibilities: The essential job duties/responsibilities of the position include but are not limited to the information listed below: Provide case management for an assigned group of persons served, including coordinating and monitoring the activities of the individual treatment team (ITT); assume primary responsibility for developing, writing, implementing, evaluating, and revising overall IAP goals and plans in conjunction with the ITT; provide individual supportive therapy and symptom management, ensuring immediate changes are made in the IAP as a persons served needs change; educate and support persons served families, and advocate for person served rights and preferences.•
Associate Director, Fulfillment Service Of Process Wolters KluwerAssociate Director, Fulfillment Service Of ProcessBoston, MA$94,600–$169,100 / yearYou're a Great Fit if You Have These Skills: Operational Leadership- Demonstrated ability to lead complex, high-volume operations through multiple managers and teams while maintaining strong performance across service, quality, productivity, compliance, and customer outcomes. What You'll be Doing: As the Associate Director, Service of Process, you will provide senior operational leadership for the receipt, processing, documentation, and timely forwarding of service of process, legal notices, and official government correspondence on behalf of clients served through our national registered agent network.