Lead workflow redesign and optimization efforts across departments, sites, and functions to reduce unnecessary variation, manual intervention, rework, and operational inefficiency, partnering with operational and technical teams to define business requirements, design workflows and system enhancements, coordinate testing and implementation, and validate results. Lead structured root-cause analysis and development of preventive solutions for recurring revenue cycle issues, partnering with operational and technical stakeholders to distinguish downstream symptoms from underlying process, system, documentation, coding, payer, or workflow drivers and implement upstream interventions that reduce recurrence, correction, and rework.