Strong capability in structured discovery using design thinking, LEAN/Six Sigma, customer experience, or product design methodologies; ability to translate findings into compelling business cases with measurable outcomes, KPIs, and benefits-realization frameworks tied to business results. Minimum of 15 years of relevant professional experience in management consulting or similar industry roles (transformation offices, strategy, business operations, operational excellence); strong preference for enterprise software, SaaS, fintech, or similar corporate environments.